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Extended Stay America - Chattanooga - Airport

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Traveller (5)
Room & Suite (6)
Dining (1)
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Overview
  • Excellent30%
  • Very good22%
  • Average10%
  • Poor13%
  • Terrible25%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Non-Smoking Rooms
Family Rooms
Kitchenette
Pets Allowed
Wheelchair Access
2 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (74)
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All reviewswash disheshome away from homeenjoyed my staycomfortable bedsflrates
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1 - 5 of 74 reviews
Reviewed 5 days ago via mobile

Sunny and candy are great . good prices. Maintenance man was quick to resolve issues.light was outin bathroom. The entire staff is very friendly and accommodating. There are some noise issues but there isnt anything you can do about that.More

Thank Felicia Lee D
Response from 00esa, Manager at Extended Stay America - Chattanooga - AirportResponded 5 days ago

Felicia, thank you for staying at Extended Stay America. We are glad to read you liked our affordable rates and courteous service. We will be sure to share your compliments with our team, especially Sunny & Candy. It was a pleasure to have you as...More

Reviewed 3 weeks ago via mobile

The title says is all about the conditions that were at this hotel. We slept in our clothes! For maybe 3 hours due to loud music next door and a revolving door of people going in and out and yelling at all hours. I felt...More

Thank AdriaChicago
Response from 00esa, Manager at Extended Stay America - Chattanooga - AirportResponded 3 weeks ago

Adria, thanks for being our guest. We sincerely apologize for the housekeeping and noise issue you encountered while being here. We are sorry we were not aware of the noise problem as we would have been happy to try and resolve the issue or move...More

Reviewed 3 weeks ago via mobile

Great place to stay Courteous staff Great value The staff took care of all our needs The only thing The security of the hotel is not very good the staff try to do what they can but the company needs to look at the safety...More

Thank wb20182018
Response from 00esa, Manager at Extended Stay America - Chattanooga - AirportResponded 3 weeks ago

Thank you for the 5-Star review! We are glad that your stay was enjoyable and that we were able to meet your expectations at a great price. Our staff has appreciated you for recognizing their hard work. Thanks once more for your constructive feedback, and...More

Reviewed 3 weeks ago

There are no signs to the hotel and I don’t have data or gps. I spent an hour looking for the (2 minute away) hotel. When I arrived at 11:30 pm, the lobby was closed. Although lights were on, no one answered and there were...More

1  Thank Sue M
Response from 00esa, Manager at Extended Stay America - Chattanooga - AirportResponded 3 weeks ago

Sue, thank you for taking the time to review our hotel. We are disheartened to read about the problems you experienced, and we hope you will accept our sincerest apologies for what transpired. Our management team is taking steps to ensure future guests do not...More

Reviewed 4 weeks ago via mobile

I wanted to love this hotel, especially after I saw how clean the room was. Thanks! Comfortable beds. Bathroom clean. Can't beat the price but could charge more if better managed. Friendly staff and trying to please. Sweetest people on Earth but incompetent management. Failure...More

Thank Deborah S
Response from 00esa, Manager at Extended Stay America - Chattanooga - AirportResponded 4 weeks ago

Deborah, thank you for your stay and for your feedback. We appreciate your positive comments about our affordable rates and will follow up on your constructive comments as well. Your concerns have been shared with the appropriate team members and managers in an effort to...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Self-Serve Laundry
Details
Price range
USD 63 - USD 86 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 63 - USD 86 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (5)
Room & Suite (6)
Dining (1)
Questions & Answers
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Room Tips
"Go in the daytime, not at night"
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"bottom floor, near parking inner area near office - outer area is near highway"
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"Opposite side of Hwy 153 may be quieter."
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"Rooms on the side or the front are farther from the traffic noise."
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