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Residence Inn Chattanooga Downtown

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Residence Inn Chattanooga Downtown
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248 Reviews from our TripAdvisor Community

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Showing 247: English reviews
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Los Angeles, California
Reviewed 1 week ago

This is a great location and for being downtown is pretty quiet... The Lookouts did have a spectacular fireworks show one night which is right next door but that's fun noise. The staff, especially Nathan the manager is outstanding, immediately tending to your need ASAP and was called upon many times in our stay. The maid service was also outstanding....

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Helpful?
Thank Karyn T
Atlanta, Georgia
Reviewed 1 week ago

This hotel is in a prime location right across the street from the Tennessee Aquarium, next to the IMAX and the Riverwalk, and in the shadow of the stadium for the Tennessee Lookouts. If you are doing any of those things, it may be worth it. If not, I'd stay somewhere else. I'm a Marriott loyalist, and this one was...

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Helpful?
Thank Elizabeth S
Renee M, Manager at Residence Inn Chattanooga Downtown, responded to this review

Elizabeth S. Thank you for taking the time to leave a review after your stay with us at the Residence Inn Chattanooga. We are glad the two-bedroom suite offered you the space and amenities needed for your family's stay. It also sounds like you were able to enjoy our outdoor patio and complimentary breakfast buffet. I do understand the concerns...

Atlanta, GA
Reviewed 2 weeks ago

I stay at many Marriott properties. The 1BR unit was a bit smaller than others I have seen. The front desk staff were kind enough. The breakfast staff was another story. The lady must have been having a bad day. There were no forks and no eggs at 9am when we arrived. When I knocked on the kitchen door to...

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Helpful?
Thank maraia
Renee M, Manager at Residence Inn Chattanooga Downtown, responded to this review

Maraia, Thank you for taking the time to provide feedback after your stay with us at the Residence Inn Downtown Chattanooga. I apologize for the encounter you had with our breakfast staff and have shared your comments with them to ensure we continue to present ourselves in the professional manner our guests expect. Thank you again for your time and...

Reviewed 2 weeks ago via mobile

We loved staying here. Easy access to the children's museum, aquarium, water front, and high point climbing gym. It's great for kids and adults. Our room was awesome. Spacious, clean, and a fire place. They offered an evening reception with food and drinks, as well as breakfast.

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Helpful?
Thank Heather S
Renee M, Manager at Residence Inn Chattanooga Downtown, responded to this review

Heather S Thank you for leaving a review after your stay with us at the Residence Inn Downtown. We appreciate your comments and look forward to welcoming you back on your next visit to Chattanooga.

Wautoma, Wisconsin
Reviewed 2 weeks ago

After a long day of driving, we were happy to get a room near everything we needed for the night. Parking was good for downtown & it was close to a couple good restaurants we could walk to so we opted to stay here. Lobby & room 219 were typical of a Marriott. Our room was by the hotel's sign...

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Helpful?
Thank Maralyn T
Renee M, Manager at Residence Inn Chattanooga Downtown, responded to this review

Thank you for taking the time to review your stay with us at the Residence Inn Downtown Chattanooga. I have shared your feedback with our maintenance team to address and correct the issues found in your guest room. We appreciate the comments as we work to improve our facility for all of our guests. We hope to see you back...

Murfreesboro TN
Reviewed 3 weeks ago

Great location on Chestnut Street just a couple of blocks from the aquarium and many restaurants. Our room was a 2-bedroom suite on the 4th floor that faced Chestnut Street. The road noise was the only big negative about staying here. I did not realize that the street below would be that busy but the road noise was very noticeable...

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Helpful?
Thank wsmith24
Renee M, Manager at Residence Inn Chattanooga Downtown, responded to this review

Thank you for taking the time to review your stay with us at the Residence Inn Downtown. I apologize for the noise heard from the busy street below but hope you were able to rest well and enjoy all of the attractions located within blocks of our hotel. Should your travels bring you back to Chattanooga in the future, we...

Bowling Green, Kentucky
Reviewed 4 weeks ago

This was by far, the friendliest hotel I've ever been in. Every single person was so friendly and nice to us. I can not express how great it was. Hotel was clean, and the location is excellent. Easy to find and get to. Parking was great. Bed could have been a bit more comfy, but other than that, I have...

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Thank kybamag
Reviewed 18 March 2017 via mobile

I was very disappointed in the condition of this property. The location is excellent however the room and common areas were in bad shape. I was so surprised because I do stay at a lot of marriott properties for work travel and choose them specifically. In fact I was so saddened I made a list and took a few pics......

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Helpful?
Thank David E
Renee M, Manager at Residence Inn Chattanooga Downtown, responded to this review

David E Thank you for taking the time to share feedback after your stay with us at the Residence Inn Chattanooga. In addition to customer service, the cleanliness and condition of our hotel is a top priority and I certainly share in the concerns you have mentioned. I have already addressed each of these areas with our maintenance and housekeeping...

Memphis, Tennessee
Reviewed 14 March 2017 via mobile

Stayed at this hotel with 4 adults and 2 small children. The location could t have been any better for the visit to the aquarium. They also accept pets for a 100$ for your entire stay. The staff was super friendly and accommodating with everything. The breakfast was also very good and comes with the stay (eggs, sausage, waffles, yogurt,...

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Thank Jonathan W
Reviewed 2 March 2017 via mobile

Location is awesome. Right by the aquarium and river, and some great restaurants. Right up against the ball park. We enjoyed being able to park the car and walk everywhere. Stayed with our 3 kids so the pool was nice and hotel was comfortable. We also enjoyed the fireplace since our southern bodies were freezing. Would stay there again!

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Helpful?
Thank Laura G
Renee M, General Manager at Residence Inn Chattanooga Downtown, responded to this review

Thank you for taking the time to share your experience with other travelers. We appreciate you choosing the Residence Inn Downtown for your stay in Chattanooga and hope to see you back in the near future.

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Residence Inn Chattanooga Downtown

Address: 215 Chestnut Street, Chattanooga, TN 37402
Region: United States > Tennessee > Chattanooga
Price Range: $246 - $379 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Chattanooga Downtown 3*
Number of rooms: 76
Reservation Options:
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Also Known As:
Residence Inn Chattanooga Downtown Hotel Chattanooga
Chattanooga Residence Inn
Hotel Style:
#21 Family Hotel in Chattanooga
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Chattanooga Downtown staff and other travellers.
3 questions
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Myrtle Beach, South Carolina
5 months ago

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Questions? Get answers from Residence Inn Chattanooga Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The 2 rooms suites are worth the price but try to get a discount!”
Leopreditress, 14 Apr 2017 | Read review
“Higher floor away from the elevator may be quieter, but if you have crying kids next door or even across the hall, you will hear them.”
  • View from sitting area with TV and fireplace
  • Dining area with three chairs
  • full kitchen
  • We were next to Chestnut street - 2nd floor (there are 4 total)
  • Sitting area - couch, chair, table, TV, fireplace
  • Master bedroom
  • 2nd bedroom
ElizabethS103, 10 Apr 2017 | Read review
“Avoid rooms that face Chestnut”
wsmith24, 1 Apr 2017 | Read review
“Get a room on the fourth floor!”
DoverJungleboy, 18 Jan 2017 | Read review
“We stayed on a higher floor and it is said those are quieter”
fJ072, 27 Sep 2016 | Read review
5 of 5