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Holiday Inn Franklin - Cool Springs

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Traveller (12)
Room & Suite (23)
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Overview
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1738 Carouthers Pkwy, Brentwood, TN 37027-8038 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star accommodation
Additional information
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Offers from Holiday Inn Franklin - Cool Springs
Special Offer:Annual Sale
Hotel deals
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Rooms
25 Nov.26 Nov.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (170)
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169 results
Traveller rating
118
31
15
2
3
Traveller type
Time of year
LanguageEnglish
118
31
15
2
3
Show reviews that mention
All reviews keurig coffee pot softball tournament stayed here front desk kids eat free made to order breakfast great hotel king size room room was clean ihg properties lots of places to eat staff was very friendly cool springs area the sofa bed room rate great customer service breakfast bar
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1 - 5 of 169 reviews
Reviewed 4 weeks ago

We absolutely love this hotel. We have been staying here since they opened. Chris and the staff are phenomenal. They are so friendly and welcoming that every time we stay, it’s like coming home. The rooms are extremely comfortable. The area where the hotel is...More

1  Thank Curiosity23708
Response from Connector608707, Front Office Manager at Holiday Inn Franklin - Cool SpringsResponded 4 weeks ago

Wow! Thank you for taking the time and leave us this feedback. You are a valued guest and are so glad that you feel at home when you stay with us at the Holiday Inn Franklin/Cool Springs. We hope to see you again soon. Make...More

Hotel's Favourite
Reviewed 5 October 2018 via mobile

This location can’t be beat in the Franklin Brentwood area. It’s convenient to every type of food you’d like and a mall! The rooms are clean and comfortable. The staff is friendly in the checkin and the bar. The breakfast price of $12.95 seems a...More

Thank GeorgiaPeach3000
Response from Connector608707, Front Office Manager at Holiday Inn Franklin - Cool SpringsResponded 8 October 2018

GeorgiaPeach1733, We thank you so much for taking the time to leave us your feedback. You are a valued guest and we hope to see you again real soon. Thanks again and make it a great day! Christopher Pearson Front Office Manager 615-277-8700

Reviewed 10 October 2018 via mobile

It took 3 trips to the front desk to get a key card that worked. We had to change rooms because on employee was taking a break in our assigned room. My wake up call for an early flight never happened. On the plus side,...More

Thank MDSTJ
Response from StephanieA3491, General Manager at Holiday Inn Franklin - Cool SpringsResponded 11 October 2018

Dear Valued Guest - Thank you for your review. I am happy that the staff was welcoming and accommodating and that the cleanliness of the guest room was acceptable. However, I am sorry to hear that you experienced challenges during the check-in process. Please feel...More

Reviewed 10 October 2018

I was in town for a three day convention and came down with the stomach flu about 4 hours after checking in. The staff was WONDERFUL!! They brought Sprite to my room, offered extra housekeeping, and checked on me throughout the day. The bed was...More

Thank Destination735147
Response from Connector608707, Front Office Manager at Holiday Inn Franklin - Cool SpringsResponded 10 October 2018

We would like to thank you so much for leaving your feedback. You are a valued guest and it is awesome to read that your stay was so good and that you were taken care of by the staff during your sickness. This will be...More

Reviewed 31 August 2018 via mobile

I stay in HI Express properties quite often. I had a small problem in my room and this staff went above and beyond expectations to make sure my stay was pleasurable. Everyone from the GM Stephanie to the manager Matt and Lourdes from housekeeping did...More

Thank Johnishome
Response from Christopher P, Front Office Manager at Holiday Inn Franklin - Cool SpringsResponded 3 September 2018

Johnishome, We would like to thank you for taking the time and leaving us this great review! Looks like we are on track with what we strive to train our staff to make the guest experience amazing. This will be used as a training tool...More

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About
Description
The all-new Holiday Inn Franklin/Cool Springs puts you in the middle of a superior location with some of the area's best restaurants, shopping and prominent businesses nearby. The hotel has 106 spacious guest More rooms that feature a work area and a microwave and mini-fridge along with the traditional Holiday Inn amenities. Enjoy free WiFi throughout the hotel and all guest rooms. Nashville and area attractions are only a short drive away and the hotel provides easy on/off interstate access, plus free parking. The hotel recently completed a multi-million dollar transformation and rebranding, emerging as the all-new, full service Holiday Inn, a hotel with greater comfort and enhanced productivity. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Air Conditioning
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Microwave
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Self-Serve Laundry
Wheelchair Access
Beachfront
Spa
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Best Value
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Best Value
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
106
Price range
USD 111 - USD 179 (Based on Average Rates for a Standard Room)
Also Known As
Wingate Inn Cool Springs Hotel Brentwood
,
Wingate Cool Springs
Location
United States > Tennessee > Brentwood
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Best Value
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
106
Price range
USD 111 - USD 179 (Based on Average Rates for a Standard Room)
Also Known As
Wingate Inn Cool Springs Hotel Brentwood
,
Wingate Cool Springs
Location
United States > Tennessee > Brentwood
Photos
Traveller (12)
Room & Suite (23)
Dining (11)
Pool & Beach (3)
Nearby
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Questions & Answers
Ask a question
Preemom
23 December 2015|
AnswerShow all 8 answers
Response from Kelli A | Property representative |
We do have a restaurant on property and cook everything fresh to order. We have a menu to order your breakfast from and there is a charge. We also feature room service and as always kids eat free.
0
Votes
Cathy C
13 September 2014|
AnswerShow all 2 answers
Response from LayneMatthews | Property representative |
Hello Cathy, It looks like the hotels are very close - according to Google Maps, they are only 1.2 miles apart and only a 2-3 minute drive in soft traffic. We hope to have the pleasure of your company!
1
Vote
Room Tips
"Every room is a gem."
1991KEB
4 Aug. 2018
Read review
"Love the 4th floor"
dwaynal
21 Jun. 2018
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"We had a room near the side entrance making it easy to get luggage in and out."
jpt51
24 Apr. 2018
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"they offer a handicap room with double queens beds"
350nickt
23 Oct. 2017
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