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Holiday Inn Express Hotel & Suites Brentwood North-Nashville Area

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Holiday Inn Express Hotel & Suites Brentwood North-Nashville Area
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166 Reviews from our TripAdvisor Community

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Showing 165: English reviews
New York City, New York
Reviewed 4 weeks ago

I normally love staying at Holiday Inn Express and have always had a great experience however this one just did not live up to IHG standards at all in terms of the room or the staff. The first room we were put in the TV not working. The second room we quickly discovered the toliet did not flush. So with...

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Helpful?
Thank awangel3
HI Express S, Director of Sales at Holiday Inn Express Hotel & Suites Brentwood North-Nashville Area, responded to this review

I am thoroughly sorry for your recent stay with our hotel. Please contact either myself, General Manager Patrick Franzone, or Linda Miller and we'd be happy to discuss the issues that incurred during your stay. We'd also like to make it right for you and future guest of our hotel. Again we do apologize for not meeting the standards of...

Reviewed 19 December 2016 via mobile

Kind of a tired hotel. Molding pulling away from walls in room, walls are dirty and could use some paint, the sleeper sofa is very worn out (and looks used and never reassembled correctly after the last guest was here). Bathroom in our suite was very tiny. Also, we arrived late due to flight delays, etc. and continually had a...

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Thank Tiffany P
Reviewed 3 December 2016 via mobile

Very friendly employees! They gave us suggestions for places to see in Nashville. Very clean. Really nice hot breakfast with scrambled eggs, sausage, gravy& biscuits, pancakes. Coffee & tea always! keurig in room also! Panera Bread right beside hotel & Target also! Also frig in room, just not very cold.

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Thank Kathy B
Ohio
Reviewed 24 November 2016 via mobile

IHG Gold.....The manager needs to take a walk around the property. Many issues with cleanliness and simple cleaning around the property. Carpets dirty in halls. Breakfast was Ok but not up to competition. They need to pay more attention to small details.

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Thank bjorn5555
Reviewed 21 November 2016 via mobile

My best friend, her sister and I stayed here for the weekend to celebrate my friends birthday. We enjoyed our stay the hotel was nice and clean. House keeping was great!! The breakfast was good and all the hotel staff was friendly and helpful. If we plan another girls weekend to Nashville we will be staying here again!!

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Thank Lakeisha W
Fort Lauderdale, Florida
Reviewed 12 November 2016 via mobile

The hotel, while clean, could use some updating. It is close to the highway and plenty of food and shops nearby. I wasn't thrilled with the train nearby either but thankfully I didn't hear it once I fell asleep. Everyone was very nice. I was a bit disappointed considering the area and the rate.

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Thank marrzbarr18
Reviewed 8 November 2016 via mobile

Standard HI express. A bit concerned when I saw the dirty carpets when I stepped off the elevator. Rooms are just ok. There are trains running beside the hotel so if you are a light sleeper, go elsewhere for sure.

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Thank Shellyofshoals
Belleville, Michigan
Reviewed 1 November 2016

We stayed for three nights. Had to change rooms the first night as there was a loud noise coming from the roof. The second room had a faint odor of smoke. Reported it to front desk immediately. We ended up staying in the room. Odor disappeared by the next day. Front desk was great. There is a lot in the...

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Thank Travelmoorenow
Reviewed 23 October 2016 via mobile

We came into town for a wedding and were able to book a block of rooms at the Holiday Inn Express in Brentwood, Tennessee. The rate they gave us was pretty good especially considering it was Vanderbilts homecoming weekend! The rooms are comfortable ,clean and the staff was very nice. The hot breakfast bar was great with eggs, biscuits, sausage...

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Thank Ronda S
Birmingham, Alabama
Reviewed 29 September 2016

At $169/nt I would expect much more (not like I booked hotel at last minute, was over a week in advance). Being a Gold member with IHG and Diamond with HHonors I was extremely disappointed. The bathroom was disgusting and needs updating. WiFi signal in room was very poor (continually drops connection at desk and had to move closer to...

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Thank traveler_2010_96
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Brentwood North-Nashville Area, responded to this review

Dear traveler_2010_96, Thank you for your feedback and for staying with us. As an IHG Rewards Club Gold member, we greatly appreciate your loyalty to our brand and hotel. Thank you for your feedback and for staying with us. We strive to accommodate all of our guests and their needs and we are disappointed that we did not meet your...

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Near Holiday Inn Express Hotel & Suites Brentwood North-Nashville Area

Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
The newest addition to the Heart of Nashville/Brentwood, is the Holiday Inn Express Hotel & Suites Nashville-Brentwood, Cool Springs area, Tennessee! We are conveniently Located to I-65 at Exit 74A, just a short drive to Downtown Nashville, Tennessee. With our World Class Service and many Brentwood Businesses, Restaurants and Attractions within walking distance or minutes from our front door, you’ll discover why our guests have selected us as their Preferred Hotel in Nashville! ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Brentwood North-Nashville Area

Address: 5566 Franklin Pike Circle, Brentwood, TN 37027
Region: United States > Tennessee > Brentwood
Price Range: $126 - $244 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Brentwood North-Nashville Area 2.5*
Number of rooms: 110
Reservation Options:
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Questions & Answers

Questions? Get answers from Holiday Inn Express Hotel & Suites Brentwood North-Nashville Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The odd numbered rooms are on the side of the train tracks which can be a little noisy at times.”
 of 5 bubbles KimW931, 21 Sep 2016 | Read review
“I was on the third floor and the train was never loud.”
 of 5 bubbles sdousley, 14 Jun 2016 | Read review
“The lower level feels like being in the basement and smells like chlorine. Make sure you ask not to be on the lower floor.”
 of 5 bubbles Jane3505, 23 Mar 2016 | Read review
“the elevator is very slow. Stick with a room on the entry level floor”
 of 5 bubbles skip15000, 16 Dec 2015 | Read review
“Get a room on the front, on the end away from the railroad tracks!”
 of 5 bubbles Dommy2013, 23 Nov 2015 | Read review
5 of 5
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