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BEST WESTERN Brentwood

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BEST WESTERN Brentwood
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319 Reviews from our TripAdvisor Community

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Showing 318: English reviews
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Clarence, New York
Reviewed 4 days ago NEWvia mobile

I have to say that the gentleman that checked us in was delightful and very kind. The room was HUGE with 2 king size beds which was great. It did seem very clean which is always my first requirement. The beds were very comfortable too. However the whole hotel is so dated. In particular the bathroom was ancient. The toilet...

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Helpful?
Thank mommyofboys
johnly-jpt, General Manager at BEST WESTERN Brentwood, responded to this review

Hello there, Thank you so much for writing a review on your recent stay with us. We always wants to provide superior customer service to our guest, no matter what happens. I do apologize for the inconvenience that you had during your stay with us. It was an unfortunate event that happened on that night regarding the busted pipeline. we...

Dublin, Ohio
Reviewed 1 week ago

Traveling south we wanted to stay on the south side of Nashville to eliminate traffic in the morning. Our experience was great. Courteous staff, clean room, comfortable bed and normal Best Western breakfast. Check-in and out was very smooth and fast. It was with walking distance of stores and eating places which was nice. We did not hear the traffic...

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Helpful?
Thank Gramsof1950
johnly-jpt, General Manager at BEST WESTERN Brentwood, responded to this review

Hello there, Thank you for writing a review on your recent stay. We are glad that you have enjoyed your stay with us. You have made the best choice to stay out of Nashville traffic. We appreciate all your courteous words for our property and staff. We look forward seeing you again with us Have a good one

Marietta, Georgia
Reviewed 3 weeks ago

This motel has consistently been my preference in the Nashville area. I travel middle Tennessee regularly and I have not found a better value. The staff is always courteous, the rooms are updated and comfortable, and the breakfast is always excellent.

Review collected in partnership with Best Western
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Thank sarnold825
johnly-jpt, General Manager at BEST WESTERN Brentwood, responded to this review

Hello there, thank you for staying with us continually. we appreciate your relationship with us and your business. We hope to see you again with us.

Reviewed 20 January 2017 via mobile

Traffic in and out of Nashville during rush hour is crazy. So glad that our stay was outside of the city limits. Room was spacious, quiet and clean. Southern motif. Breakfast was adequate with hot items.

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Helpful?
Thank Diane S
johnly-jpt, Manager at BEST WESTERN Brentwood, responded to this review

Hi there, Thank you for taking time to write few words regarding your stay. We appreciate your business. Please come back and see us again. Have a great one

Foley, Alabama
Reviewed 12 January 2017

Checking was quick and easy. Staff and management were very helpful. Rooms were comforting, uptight, and clean. Best Western made the length of my stay in TN worth while. Departure was quick and easy.

Review collected in partnership with Best Western
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Helpful?
Thank 171leonardg
johnly-jpt, General Manager at BEST WESTERN Brentwood, responded to this review

Thank you for writing a review on us. We do really applicate your comment and hoping to see you again when you visit Nashville next time Have a good One

Atlanta, Georgia
Reviewed 11 January 2017

Reservation was wrong. Asked for joining rooms when I made reservation. Asked again when I got to hotel. They told us that even though my friend had a door connecting him to the room next door it didn't open, but it did. The internet and cable sucked so we tried pluging our hdmi in to watch TV from laptop couldn't...

Review collected in partnership with Best Western
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Helpful?
Thank 848jacquettas
johnly-jpt, General Manager at BEST WESTERN Brentwood, responded to this review

Hello there, Thank you for writing a review on us. I am sorry for the inconvenience that you had during your stay. We always work hard to get our guest a superior customer care. Sorry that we couldn't offer you a joining room it was because the other room had a guest in it. The TV's in the room are...

Nashville, United States
Reviewed 8 January 2017

For $180 for the night, the hotel location was basically underneath an expressway ramp, which somehow should have been disclosed. Surprisingly not as noisy as you would have thought so I gave a rating of 2 instead of 1. The separate building where our room was located was a "remodeled" office building. Our room was obviously an office suite which...

Review collected in partnership with Best Western
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Thank R4035HVsueg
BestWesternHotels, Best Western Hotels & Resorts at BEST WESTERN Brentwood, responded to this review

Dear Guest, Thank you for taking the time to review your stay at the Best Western Brentwood. I apologize that you were not satisfied with the condition or layout of your room. I have passed along your feedback to the appropriate staff so they can continue to improve. Thank you again and we hope to see you at another Best...

A TripAdvisor Member
Level Contributor
4 reviews
4 hotel reviews
3 helpful votes
Reviewed 8 January 2017 via mobile

What a great location, so close and easy on and off to I-65. Desk check-in providing very friendly service. We were assigned to a non-smoking room that was very tidy, spotless in cleanliness, with a big comfortable bed. The towels and linens looked new. Our night was very peaceful. Breakfast was a full menu with many selections. The breakfast and...

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Thank A TripAdvisor Member
johnly-jpt, General Manager at BEST WESTERN Brentwood, responded to this review

Hello there, Thank you for taking your time to write a review on us. We do really appreciate all your great comment on your stay with us. We do always give the best we can to assist our guests. Come back and stay with us again .. Have a good one

Jacksonville, Florida
Reviewed 7 January 2017

Stayed there last summer with the family. Average rooms and service until that first morning that I was told I cannot bring breakfast in the room because of their policy. Ask if its Best Western policy or hotel manager policy, the desk person didn't answer directly. The desk person said its just to avoid insect problems. I asked if there...

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Helpful?
Thank EDY788
BestWesternHotels, Best Western Hotels & Resorts at BEST WESTERN Brentwood, responded to this review

Dear Guest, First, we would like to thank you for your loyalty to our brand. Our hotels are individually owned and operated therefore some policies may be in place at some properties and not others. I do apologize for the way that this was handled and the fact that you did not receive a straight answer. I will pass your...

Reviewed 4 January 2017 via mobile

We have stayed here twice in two weeks and both times have been enjoyable! Beds are comfortable; rooms are spacious and the shower is EXCELLENT after a 7-hour commute. Free breakfast too! Would definitely recommend this place to friends and would definitely stay here again when we come back to Nashville!

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Helpful?
Thank ldrtist2011
johnly-jpt, Manager at BEST WESTERN Brentwood, responded to this review

Hello there, Thank you for reviewing your stay with us. We do really enjoyed your stay with us. We hope to see you again with us.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms

Additional Information about BEST WESTERN Brentwood

Address: 5581 Franklin Pike Circle, Brentwood, TN 37027-4363
Region: United States > Tennessee > Brentwood
Price Range: $149 - $241 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Brentwood 2.5*
Number of rooms: 46
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Priceline, Hotwire, Hotels.com, Best Western and Travelocity so you can book your BEST WESTERN Brentwood reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Brentwood Hotel Brentwood
Hotel Style:
#1 Romantic Hotel in Brentwood
#4 Family Hotel in Brentwood
#6 Business Hotel in Brentwood
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Brentwood staff and other travellers.
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Questions? Get answers from BEST WESTERN Brentwood staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do NOT get a room where someone may be above you”
 of 5 bubbles 504laurences, 1 Jan 2017 | Read review
“Accept the rec to eat at the Firebird Grill - it's excellent.”
 of 5 bubbles Marilyn_H_12, 2 Nov 2016 | Read review
“Easy Expressway on and off location”
 of 5 bubbles memixerWestTennessee, 2 Sep 2016 | Read review
“If you don't like climbing stairs, ask for a lower level room to minimize the number of stairs you will have to climb to get to it.”
 of 5 bubbles 774maxh, 15 Aug 2016 | Read review
“The rooms in the stand alone building (right in front of the office) are better choices”
 of 5 bubbles 567bijana, 25 Jul 2016 | Read review
5 of 5