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I know it was not the front desk girls fault, but it took over ONE + plus to check in due to the computers being down..... strong communication would have been appreciated and me not left guessing what is going on and how long. I...More
Response from Manager_11525, General Manager at Extended Stay America - Nashville - Brentwood - SouthResponded 25 November 2015
I appreciate you taking the time to write a review of your experience with us. Please accept our apologies that your stay was not to your expectations. To uphold our company’s high standards, I will retrain our front desk staff to ensure we are responding...More
I checked in on 11/10/15 and was given room 128. Upon arrival I pulled the sheet of one of the beds aside and found a dead spider and small black droppings. Further check revealed a bed bug on the side of the matrass. Not sure...More
I was in town for a conference and wanted a place to sleep. No frills, just wanted a clean room with a semi-comfortable bed. The photos on the website seemed to offer just that.
Wrong! This is the type of place where you need to...More
Dirty dishes, and kitchen amenities. Really bad front desk service, and cleaning service (workmate even found cockroaches in the room!)
Booked 3 months in the extended stay, and couldn't even stand 2 weeks.
Overall first impression of the room was not positive, space not well...More
Enjoyed this hotel. Great price, close to Nashville. Pet friendly, and recently remodeled. The furniture is a little outdated, but that is not why I stay in a hotel. It was a very comfortable suite with a kitchen. I would recommend this to anyone.More
3 Thank Todd C
Response from Manager_11525, General Manager at Extended Stay America - Nashville - Brentwood - SouthResponded 21 September 2015
Thank you so much for posting a review of our property. I’m so pleased to read that you had a great stay at our hotel! I truly appreciate your kind comments regarding our friendly staff and comfortable rooms. I’m thrilled we were able to provide...More
USD 77 - USD 125 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Extended Stayamerica Nashville-Brentwood Hotel Brentwood ,
I don't know about the showers but the property is substandard. I would STRONGLY advise to consider other properties. The room we stayed in was dirty, outdated, and generally a mess. There were people lounging around... More
I don't know about the showers but the property is substandard. I would STRONGLY advise to consider other properties. The room we stayed in was dirty, outdated, and generally a mess. There were people lounging around outside late into the evening. If it wasn't so late we would have gone somewhere else. Good luck if you stay there.