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Sleep Inn

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141 Reviews from our TripAdvisor Community

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Showing 140: English reviews
Level Contributor
14 reviews
Reviewed 24 June 2016 via mobile

First, let me say, the staff at this hotel are awesome! Very helpful, friendly, & accomodating..Michelle made the check in experience a pleasure! The rooms however, were a bit of a let down. Musty, older smell, with many patchups around the wall, ceilings, and floors. Very dated, and simply in need of a make over to bring it up to... More 

Helpful?
Thank 240daleb
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 June 2016

Staff was very friendly and helpful! Our room was clean and exactly what we were wanting. We would definitely stay here again. The only reason I gave this 4 stars instead of 5 is because the pool was dirty.

Helpful?
1 Thank Sarah K
KanalCK, Manager at Sleep Inn, responded to this review

I have shared your review with my staff and they join me in thanking you for writing such an excellent review about your stay at our hotel. Our staff strives hard around the clock to provide the best possible service to our guests and make their stay both comfortable and pleasant. Your kind remarks are greatly appreciated and make all... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 24 May 2016

I had to stay in Nashville for a week on business with a partner. Food and shopping is very convenient. I hated to leave after 5 days. Staff is friendly and very helpful. They helped me with directions to food and shopping several times during our stay.

Helpful?
Thank Fabian R
Level Contributor
3 reviews
3 hotel reviews
Reviewed 24 May 2016 via mobile

We received exceptional customer service from both these young men. Our original reservation was at a competing hotel, but, because our credit cards had been breached. They would not let us check in using cash only. Jaron was so professional and accommodating upon our arrival. Brian was fabulous at check out. No problems whatsoever.

Helpful?
Thank Tigertoo 9
1 review
Reviewed 13 May 2016 via mobile

I thoroughly enjoyed my stay at Sleep Inn Brentwood. From the moment I checked in I was greeted by friendly staff who were concerned with ensuring I had an excellent stay. Great location- just minutes away from fine dining, the Cool Springs mall, and a straight shot down the highway to Nashville. Newly renovated, extremely clean, and a quiet stay... More 

Helpful?
Thank Jamie K
Milford, Pennsylvania
1 review
Reviewed 12 May 2016

An outstanding choice in Nashville / Nashville South. One of the safest and most comfortable experiences at a newly remodeled hotel with excellent customer service and outstanding staff. It appears that the below commenter is not appreciative of how the hotel must have turned away a lot of business to reserve his group's rooms at a likely lower rate (which... More 

Helpful?
Thank home4travel
KanalCK, Manager at Sleep Inn, responded to this review

Our entire staff would like to thank you for your compliments and such encouraging words. We strive hard around the clock to provide the best possible amenities and guest services at a most reasonable rate among name brand hotels in upscale Cool Springs as well as Nashville downtown areas. Our guests seem to like our newly renovated accommodations that include... More 

Boston, Massachusetts
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 9 May 2016

Small, old property with updates. Comfortable for a cheap rate. Breakfast is standard for Choice Properties. Plumbing was a mess in the older bathrooms. Requested that maintenance be done on our bathroom and nothing was fixed upon our return. Ignored this because of how well our group was treated. Until I saw an extra charge on my credit card. A... More 

Helpful?
Thank Tyler T
KanalCK, Manager at Sleep Inn, responded to this review

This Guest Doesn’t Understand the Implications of Last Minute Cancellations You failed to cancel a guaranteed room reservation in a timely basis despite the fact that you were made aware of the hotel’s 72-hour cancellation policy at the time of booking. Last minute cancellations of guaranteed reservations by guests often result in vacant rooms and therefore cost hotels a bunch... More 

Asheville, North Carolina
Level Contributor
91 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 22 April 2016 via mobile

The location is very convenient to the highway without being right next to it like many hotels. It is located across from a shopping plaza and not far from lots of restaurants so it was great in that regard. Room was client and just as important it was nice and quiet. I would recommend this location.

Helpful?
Thank Brrrrett
KanalCK, Manager at Sleep Inn, responded to this review

My entire staff and I would like to thank you for your excellent, encouraging review which makes all our hard work worthwhile to make our guests feel happy and comfortable. The amenities at our recently-renovated property now include new plush beds, flat panel TVs, micro fridges, a large work desk with an ergonomic chair, free parking, and much more. Additionally,... More 

Atlanta, Georgia
Level Contributor
115 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 21 April 2016 via mobile

We visited Franklin for my son's basketball tournament. Check in was fine. The lobby was small and clean. The room was clean, but had visible wear: scuff marks, wear in carpet, old shower. The outlet on the lamp didn't work, but we weren't too concerned about it. The bed was quite comfortable. The sink sits right outside the tub/shower closet.... More 

Helpful?
Thank ohrhilly
Everson, Washington, United States
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 13 March 2016

Being a diamond elite member with choice hotels I have stayed in many sleep inn hotels, this sleep inn was one the worst I have stayed in. The room was typical but had a peculiar smell. The door did not seem to close well and the light coming in around the door was quite bright during the night. You could... More 

Helpful?
Thank Michael O

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Breakfast Available
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Sleep Inn - Cool Springs/Brentwood is located off exit 69 on interstate I-65 just 12 minutes south of downtown Nashville. The hotel is located close to the Cool Springs Galleria Mall, office buildings, fine restaurants, Legends Golf Course, and historic downtown Franklin. The 4-story hotel with secure interior corridors has 92 spacious and clean rooms with excellent guest amenities for both the business and leisure travelers,family groups, and sports teams. Tour buses are welcome. Ample free parking is available. ... more   less 

Additional Information about Sleep Inn

Address: 1611 Galleria Blvd., Brentwood, TN 37027
Region: United States > Tennessee > Brentwood
Price Range: $123 - $208 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Sleep Inn 2*
Number of rooms: 92
Reservation Options:
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Also Known As:
Sleep Inn Hotel Brentwood
Sleep Inn Brentwood
Brentwood Sleep Inn
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Questions & Answers

Here's what travellers have asked, with answers from Sleep Inn staff and other travellers.
2 questions
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Questions? Get answers from Sleep Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“3rd floor is always a plus - no one overhead”
 of 5 bubbles Greatblue7, 19 Sep 2016 | Read review
“Make reservations.”
 of 5 bubbles , 24 May 2016 | Read review
“Room with a view”
 of 5 bubbles 191berj, 25 Dec 2015 | Read review
“Get the 4th floor - nice and quiet.”
 of 5 bubbles Dolphinimk, 25 Nov 2015 | Read review
“pick a top floor corner room (412 was good for us)”
 of 5 bubbles missie1972, 14 Oct 2015 | Read review
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