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Very nice hotel. Friendly staff. Beautiful swimming area and water park. Not many kids here (probably were in school). Nice, clean suite. Laundry facilities.
I would have given this 5 stars, but here's why it got 4. Holiday Inn Expresses are currently running a promotion...More
Response from h20town2, Front Office Manager at Holiday Inn Express WatertownResponded 13 October 2016
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome...More
The water park was awesome for the kids, but we stayed in a 2 room suite that needed repairs. Looked rundown and smelled. Bed was horrible and pillows were lumpy. I am a platinum member in IHG rewards I stay in Express ' once a...More
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Response from h20town2, Front Office Manager at Holiday Inn Express WatertownResponded 6 October 2016
Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments...More
We arrived at 11pm after a mix-up with another hotel. Amy at the front desk was so helpful. The breakfast was wonderful....love the pancake machine! The room was clean and we appreciated the Bath and Body Works toiletries...although we could have used a bit more....More
Response from h20town2, General Manager at Holiday Inn Express WatertownResponded 12 September 2016
I would like to thank you for your recent review.We are happy to hear that you enjoyed your stay. We look forward to seeing you again soon!
I'm sad and disappointed to say we'll never stay here again. This hotel is in my hometown and we've stayed there several times over the years when we come back to visit family. There was an ugly incident with the front desk clerk. She was...More
Response from Jamie H, General Manager at Holiday Inn Express WatertownResponded 5 September 2016
Thank you for your recent review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome...More
We thought the holiday inn express was very nice. First time staying here, bathroom very clean. Rooms were clean and a little outdated. Lobby, hallways and breakfast area pleasant and up-to-date. Good food choices for continental breakfast. Swimming pool with water slide was big hit...More
Response from Jamie H, General Manager at Holiday Inn Express WatertownResponded 17 August 2016
I would like to thank you for your recent review. We are happy to hear that you enjoyed your stay with us. We look forward to seeing you again soon!
USD 114 - USD 138 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Family Rooms ,
Number of rooms
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