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We were in town for a American Legion celebration and I am partial to Holiday Inn. I always seem to have great restful stays. This hotel was great from moment we stepped in the front doors. We checked in at a very late hour and...More
Thank Fred N
Response from h20town2, General Manager at Holiday Inn Express WatertownResponded 5 days ago
Thank you for staying with us and also for your kind words. Our team really appreciates the feedback and I'll make sure to pass on your comments to our front desk agents and our breakfast hosts.
We look forward to serving you again in...More
The staff was very friendly and helpful when we arrived. Our grandkids, ages 4 & 6, loved the pool and slides. The room were spacious and it was very quiet at night. The breakfast was excellent. The kids loved the pancakes!
Response from h20town2, Front Office Manager at Holiday Inn Express WatertownResponded 27 July 2017
We would like to thank you for your recent review. We are very excited to hear that you enjoyed your stay with us. We are happy that your grandchildren enjoyed the pool area. We look forward to seeing you again soon!
The friendly staff was very helpful. That was the high point!. Breakfast area pretty standard HIE. But, overall, the property is showing its age. It needs a major overhaul. Furniture is old and worn, carpet is dark and stained (in our room), the AC unit...More
Thank James G
Response from h20town2, Manager at Holiday Inn Express WatertownResponded 3 weeks ago
I apologize to hear that we didn't live up to your expectations during your recent stay. We take your comments very seriously and we will work with our housekeeper team to make sure we aren't missing details such as the PTAC issues.
We stayed here last week with our two children, 4 and 7 years old. When we got in they told us the water slide was only on on the weekends ( it was a wednesday) we were very disappointed as that is why we had...More
Response from h20town2, Front Office Manager at Holiday Inn Express WatertownResponded 3 weeks ago
We would like to thank you for your recent review. We are very happy to hear that our front desk agent was able to accommodate you, so that the kids could use the slide. We look forward to seeing you again soon!
If traveling with children, this hotel offers an enhanced indoor pool area that includes slides. Decor a little older, but clean and staff friendly. Standard GREAT breakfast! Reserved parking for IHG members. First we have seen that in many HIE stays! My only negative comment...More
Thank Lynn S
Response from h20town2, Front Office Manager at Holiday Inn Express WatertownResponded 15 September 2017
We would like thank you for your recent review. We greatly appreciate your feedback. We look forward to seeing you again soon.
USD 114 - USD 139 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Family Rooms ,
Number of rooms
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