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Holiday Inn Express Hotel & Suites

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Holiday Inn Express Hotel & Suites
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160 Reviews from our TripAdvisor Community

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Showing 158: English reviews
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Rapid City, South Dakota
Reviewed 4 weeks ago

Breakfast was fine. eggs, sausage, pancakes and the usual cold offerings. We were in a King suite and the only problem was the heater fan was very noisy. The weather was mild enough that we just turned the heat off.

Thank Lorhs
Reviewed 18 February 2017 via mobile

My husband is a prioity member so we use this chain alot. Unfortunately we had to wait for a front desk staff for about 30 minutes. About 5 or 6 more arrivals came after us. The back was wide open with no one about. A few of us started to call main line, but we just heard the phone ring...

Thank Barbara L
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites, responded to this review

Hi Barbara L, Thanks for sharing feedback, we're glad to have hosted an IHG Rewards Club member. Comfortable accommodations is what we consistently aim to provide and that in mind, I'm pleased to know that you found our location to be convenient from the highway and food establishments. On the downside, I regret that your overall stay experience was less...

Cochiti Lake, New Mexico, United States
Reviewed 15 December 2016

Clean, nice, wonderful staff!!!!!!!!!!!!!!!!!!!!!!!!!!! So friendly . Wonderful breakfast. Holiday Inn always has those little cinnamon rolls and they are great. Everything was beyond our expectations, especially the staff.

Thank Karen3678
Reviewed 15 November 2016 via mobile

Solid Holiday Inn with affordable rates, via many "deals apps." Staff was polite, room was clean, good proximity to many locations of historic note, and of course, if you are a biker, it is Sturgis! Worth a stay!

Thank Michael M
Norwich, United Kingdom
Reviewed 9 November 2016

Hotel seemed fine at first. My 7 year old was first to use bathroom and somehow clogged toilet. Front desk had me plunge it. Did not work so switched rooms to other side of hotel. New room was pretty bad. Seemed to be quite a bit older. Extremely loud bathroom fan, no way to shut off. Free breakfast was ok.

Thank Dragonlady77
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Dragonlady77, Thank you for taking the time to write a review about your stay with us. We are hospitality professionals who pride ourselves on delivering world class experience, however, it appears we fell short of our goal on your visit. We would like to apologize for failing to meet your expectations regarding our room and bathroom condition. Reviews like...

Arvada, Colorado
Reviewed 25 October 2016 via mobile

From the outside grounds this Holiday Inn Express looks very nice and well kept. The interior lobby and halls are nice, the elevator carpet needed some care. As usual with Holiday Inn's, it was over run on the night we arrived with soccer teams competing in a local tournament so the halls, pool and stairway were noisy and the elevator...

Thank Linda R
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Linda R, Thank you for posting a candid feedback from your recent stay with us. It is great to know that you were able to appreciate the service provided by our housekeeping staff and glad that you had a satisfying breakfast. However, I was concerned to see that you were not impressed with our mattress and room amenities. I...

New York City, New York
Reviewed 18 October 2016 via mobile

Hotel was decent no complaints very accesible to all attractions about 30 minutes to deadwood restaurant on premise fast food places on same lot stayed for one nite drove around sturgis then drove to deadwood for the day if your going for the bike rally book months in advance

Thank petebxny
Ljubljana, Slovenia
Reviewed 28 September 2016

Stayed 4 nights over Labor Day Weekend, when the hotel was very busy. The 2-queen room was very average, somewhat on the smaller side in terms of size for HIE properties. There was no mini fridge or micro in the room. It was not the newest in style, but in decent shape. It was very clean and the housekeeping did...

Thank Slo-Lju
Hermosa, South Dakota
Reviewed 24 August 2016

Just spent one night while attending a wedding in Boulder Canyon a few miles away. Had a great stay, everything was clean and nice. The pool was fine for my boys ages 6 and 9. If it were a busier time of the year it may be been a little crowded. The breakfast in the am was very good and...

Thank CWiles8853
Austin, Texas
Reviewed 19 August 2016

DO NOT use this hotel. It is nice, just the same as other HI Expresses but the management does not deserve your patronage…especially is you are a VETERAN On Friday evening, August 5, 2016 we went across the parking lot to a co-promoted restaurant, Pizza Ranch. Since July 30 and it is presumed that prior to that, there had been...

2Thank Bob R
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Bob R, Thank you so much for staying with us and taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I can assure you that your comfort and satisfaction are of utmost importance to us...

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  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Dry Cleaning
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel & Suites Sturgis, South Dakota. Enjoy a comfortable stay at the new Holiday Inn Express Hotel in Sturgis, South Dakota, conveniently located near Bear Butte State Park, Spearfish Canyon and the historic town of Deadwood, South Dakota. Travelers looking for lodging in western South Dakota will enjoy a stay at our Sturgis hotel with its easy access to area attractions, including Mount Rushmore, the Mammoth site, Crazy Horse Memorial & the South Dakota Air and Space Museum. Your family can also enjoy exploring the many natural caverns that dot the terrain, including Wonderland Cave Natural Park, the Black Hills Caverns and Crystal Cave Park, each within 25 miles of our hotel. A stay at our choice hotel in Sturgis, South Dakota gives you quick access to area businesses including Jameson International, EKConnection and the Coke Bottling Center, along with access to the brand new Convention Center and its premiere meeting facilities. Also, take advantage of our convenient, free shuttle into downtown Sturgis, Deadwood or to the Rapid City Regional Airport. During your stay at our hotel, enjoy all the amazing amenities we have to offer, including a game room, fitness center & heated, indoor pool with a Jacuzzi and water slide. Also, enjoy the free hot breakfast in the morning, which features our signature cinnamon rolls. Check out our great Sturgis hotel room deals to start planning your trip today. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites

Address: 2721 Lazelle St, Sturgis, SD 57785-2934
Region: United States > South Dakota > Sturgis
Price Range: $114 - $278 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites 2.5*
Number of rooms: 84
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Also Known As:
Holiday Inn Express Hotel And Suites
Holiday Inn Express Hotel Sturgis
Sturgis Holiday Inn
Holiday Inn Express Sturgis
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Questions & Answers

Questions? Get answers from Holiday Inn Express Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all rooms seem to have a large footprint”
MIrvinGM, 12 Aug 2016 | Read review
“Really enjoyed the extra space and sleeping options of the suite”
471luw, 26 Apr 2016 | Read review
“Get a regular sized room. They look much better than the large suite we had.”
sherriandlees, 18 Jul 2015 | Read review
“Suggest a room on back side of hotel unless you enjoy seeing the back of the pizza place with its trash dumpsters. Also, a room as far from the railroad track as possible.”
jamesgV986SN, 23 Sep 2014 | Read review
“Rear rooms overlook I 90 freeway to keep tabs on traffic.”
timetravel0r, 12 Sep 2014 | Read review
5 of 5