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BEST WESTERN Black Hills Lodge

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308 Reviews from our TripAdvisor Community

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Showing 305: English reviews
Anthem, Arizona
Reviewed 13 October 2016 via mobile

Prior reviews are completely misleading! I am done with Best Western. I have traveled over 2000 miles. This is the worst hotel of my entire trip. Not clean, dirty carpet, old beds, torn draperies....it smells of dirt.

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Thank CT2AZ
Reviewed 13 October 2016

I would like to say some positives but ....difficult to find except that the desk clerk was apologetic for all the deficiencies. There were multiple things wrong with our room, window busted, noisy heat radiator, no manager on duty, overbooked rooms so none to transfer to, over-priced for what we got even with a discount. The deficiencies were all pointed...

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Thank Kelly I
MILWAUKEE, United States
Reviewed 9 October 2016

We stayed at the BW Black Hills Lodge in Spearfish for 2 nights. Room was great...loved the beds and pillows. I take my home business with me where ever I go so good Internet is a must. It did not disappoint. All of the staff that we had dealings with were very professional, friendly and helpful.

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Thank Geri L
Reno, Nevada
Reviewed 6 October 2016

We had a two room unit that was huge. The beds were comfortable, the staff was friendly and professional, and the breakfast was good. We had a few minor issues when we first arrived in the room, however, one call to the desk and they were taken care of immediately. The property is a bit pricey, but the location is...

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Thank Kat654
Buffalo, MN, United States
Reviewed 5 October 2016

The hotel room was very clean and well supplied with toiletry items as well as ample supply of coffee. The customer service was friendly. It's nice that the breakfast they provide is a bit more than just a continental breakfast of coffee and donuts/rolls. They provided waffles with strawberries, yogurts, rolls, bagels/muffins/toast, eggs, fruit, and plenty of beverage options. Great...

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Thank Hollie A
Great Falls, Montana
Reviewed 5 October 2016

It was our first trip to South Dakota, and was nice to walk up to registration desk and get a smile and a warm greeting. We were visiting relatives so weren't there except to sleep. We stayed two nights and enjoyed stay. The room was clean and the people were friendly and helpful. The pool is heated but is outdoors...

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Thank Jean M
Reviewed 4 October 2016 via mobile

We came in at 10pm on a Monday night were greeted graciously by the front desk staff. They offered us a discount we are retired military. Nice quiet room soft Fluffy beds nice pillows. Great night sleep room looks updated.

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Thank Becky F
LOVELAND
Reviewed 1 October 2016

This hotel has great friendly staff, but the facility is old and very worn down. Rooms are shabby, carpet is a disaster, beds are old. A high point was free popcorn and cheap wine and beer in the bar. Breakfast was marginally OK. It's definitely not worth the premium price they expect.

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Thank JAMES H
Kearney, Missouri
Reviewed 29 September 2016

Check in was fast and easy, room was large and very clean. Most comfortable bed of our trip. Every staff member was extremely friendly. Was with in walking distance of downtown where there are several good restaurants and a number of wine bars. Will stay at this location in the future.

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Thank Doug71541
Madison, Wisconsin
Reviewed 25 September 2016

This Best Western was just nice. It was refreshing to be in a tourist location & not pay thru the nose for a bed. While the facility was not as fancy as some of the other BW we stayed at on this trip, it was definitely the most reasonable. Staff was pleasant, the room was clean & adequate. It easily...

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Thank Kleamiller

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Located in the Black Hills of South Dakota, about halfway between Mount Rushmore National Memorial and Devils Tower National Monument, the Best Western Black Hills Lodge in Spearfish, South Dakota is near Interstate 90 at Exit 12. Highly ranked on TripAdvisor in Spearfish the past couple years, you'll love the clean rooms with up to date amenities, the nice outdoor pool area and our Lookout Lounge and patio. Find shopping at our quaint downtown stores and a host of great restaurants nearby, including a 24-hour Millstone next door. With most Black Hills attractions 7-70 minutes away in several directions, we make a great stop along the way or as a week-long vacation headquarters. You will be most pleased with our hospitality and service - they are second to none in the area. We wish you safe travels always! ... more   less 

Additional Information about BEST WESTERN Black Hills Lodge

Address: 540 E Jackson Blvd, Spearfish, SD 57783-2204
Region: United States > South Dakota > Spearfish
Price Range: $91 - $121 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Black Hills Lodge 2.5*
Number of rooms: 50
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Also Known As:
Best Western Spearfish
Spearfish Best Western
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Questions & Answers

Questions? Get answers from BEST WESTERN Black Hills Lodge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Hotel is relatively close to local attractions”
 of 5 bubbles 316jeanm, 4 Oct 2016 | Read review
“See description.”
 of 5 bubbles WallaceW380, 21 Sep 2016 | Read review
“Car access out your door on main level. Quieter on second floor.”
 of 5 bubbles 50somethingscanada, 12 Sep 2016 | Read review
“Ask for Lookout Mountain side”
 of 5 bubbles Vei1962, 25 Aug 2016 | Read review
“Walk in door on first floor was great for watching motorcycle.”
 of 5 bubbles LiveEachDay, 11 Aug 2016 | Read review
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