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Best Western Empire Towers

469 reviews
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Traveller (13)
Room & Suite (10)
Dining (1)
Overview
  • Excellent53%
  • Very good33%
  • Average11%
  • Poor2%
  • Terrible1%
Travellers talk about
“room was clean”(33 reviews)
“best westerns”(7 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
2.5 Star Hotel
All hotel details
Offers from Best Western Empire Towers
Special Offer: BOOK DIRECT & SAVE
Hotel deals
Rooms
28 Jan.29 Jan.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (469)Write a Review
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236
155
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13
8
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236
155
50
13
8
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All reviewsroom was cleanbest westernsbiscuits and gravynice hotelcomfortable stayplace to staycontinental breakfastbreakfast was excellentnext morningwaffleshotel is locatedfront desk staffeasy accessstayed one nightconvenient locationgreat staygreat room
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1 - 5 of 462 reviews
Reviewed 3 weeks ago

Young lady on Reception was efficient and pleasant. The hotel was attractively decorated and spotless. Car parking easy and free. An elevator. We only had a one night stay after a long drive and had chosen a Kitchenette Suite because of this. The Kitchenette area...More

Thank POLLYANNA57
Response from Amanda T, General Manager at Best Western Empire TowersResponded 2 weeks ago

Dear POLLYANNA57, Thank you for taking the time to complete the survey regarding your recent stay at our property. We do take pride in catering to our guests’ needs the best way we can. I apologize if our kitchenette did not live up to its...More

Hotel's Favourite
Reviewed 23 October 2017

Nice stay in a clean, comfortable hotel. Just off I29 best for N/S travel but easy to get back to I90. Friendly staff and good breakfast. Room was very quiet and provided all the amenities. Would definitely book here again. Recommend. Friendly staffMore

Thank SnB_dubs
Response from Amanda T, General Manager at Best Western Empire TowersResponded 23 October 2017

Dear SnB_dubs, Thank you for taking the time to leave such a detailed review and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Call us if there is...More

Reviewed 3 weeks ago

This was a great property to stay at. The staff was super caring and the entire property clean and well kept. I will stay here again if I am in the Sioux Falls area. Best Western is always a fantastic place to stay no matter...More

Review collected in partnership with Best Western
Thank jeffwB3098MT
Response from Amanda T, General Manager at Best Western Empire TowersResponded 3 weeks ago

Dear jeffwB3098MT, Wow, what a wonderful review! We truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back again soon. Take care, Amanda...More

Reviewed 3 weeks ago

Extremly clean room, nicely updated room/halls/stairs and breakfast area. Bed and linens comfy. We do have a few comments that affect the overall rating from being a 5. The coffee served in breakfast area was terrible. It comes out of an automatic Nescafe machine so...More

Thank 1DMS
Response from Amanda T, General Manager at Best Western Empire TowersResponded 3 weeks ago

Dear 1DMS, I appreciate you taking the time to provide us with such detailed feedback about your stay. I am sorry you did not like our coffee we offer. It does seem that either people love it, or they hate it. Please note that your...More

Reviewed 4 weeks ago

Terrible customer service, very rude, had to wait a very long time for an extra towel, staff dressed sloppy, waaaay too much chlorine or bleach in the pool-damaged my kids eyes, would not go back or recommend to anyoneMore

Review collected in partnership with Best Western
Thank 274deannaw
Response from Amanda T, General Manager at Best Western Empire TowersResponded 4 weeks ago

Dear 274deannaw, I am very disappointed to hear that you found our service to be below your standards. We try to accommodate our guests to the best of our abilities. However, I will admit when there are two rooms with twelve children plus adults, other...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Pool
Free Parking
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Shuttle Bus Service
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Heated pool
Indoor pool
Details
Price range
USD 75 - USD 117 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Sioux Falls
#5 Romantic Hotel in Sioux Falls
#21 Business Hotel in Sioux Falls
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
USD 75 - USD 117 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Sioux Falls
#5 Romantic Hotel in Sioux Falls
#21 Business Hotel in Sioux Falls
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (13)
Room & Suite (10)
Dining (1)
Pool & Beach (1)
Hotel & Grounds (13)
Bathroom (1)
Questions & Answers
Ask a question
TakinLotsaPictures
5 May 2017|
Answer
Response from Amanda T | Property representative |
Rooms 212 and 210 are above the laundry room. There is no room next door. Unfortunately, the hours vary. It usually goes until it is done. Sometimes 5pm, sometimes 1am. Thank you for your interest.
1
Vote
Cathy6112
19 October 2016|
AnswerShow all 8 answers
Response from Amanda T | Property representative |
Yes, it is. It is usually around 82 degrees year round.
0
Votes
Josey W
29 May 2015|
AnswerShow all 2 answers
Response from Violet W | Reviewed this property |
no
0
Votes
Room Tips
"Kitchenette has no crockery, cutlery, glassware and pots."
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"For safety in all hotels select a room by stairwell in the event of an emergency."
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"Quite floors, Fry'n Pan Family Restaurant. Coffee is Sioux Falls is weak and our entire group thought the..."
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"Every room we've stayed in has been excellent."
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