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Best Western Empire Towers

Booking.comUSD 90*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Best Western Empire Towers
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379 Reviews from our TripAdvisor Community

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Showing 373: English reviews
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Kansas City, United States
Reviewed yesterday NEW

The check in staff was friendly and helpful. The rooms were clean and offered good internet service. Our main complaint was when we were leaving. The hotel cleaning staff took over the elevators leaving us waiting several cycles before we could get checked out. Unfortunately the breakfast was below average for Best Western.

Review collected in partnership with Best Western
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Helpful?
Thank claudiaaC2576NH
Sibley, Iowa
HOTEL’S FAVOURITE REVIEW
Reviewed 1 February 2017

We had a third floor room at the end of the hall this past Friday night. The room was very quiet and I never heard any noise from the hall. I looked for signs of grunge / poor cleaning but I found a very clean room. The pool area was somewhat small but adequate, clean and very warm (if you...

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Helpful?
1Thank Hoefers
About Hotel's Favourite Review
Amanda T, General Manager at Best Western Empire Towers, responded to this review

Dear Hoefers, Thank you so much for your kind words! We really appreciate knowing when we do a good job and where we can improve. I'm glad you were able to find some things to eat in the breakfast and am happy to hear you were pleasantly surprised by our variety. We take any suggestions people want to give us...

Lake Preston, United States
Reviewed 2 days ago NEW

The location was convenient & safe. The room was spacious, clean, comfortable, and quiet. Bed provided a good night's sleep. Breakfast was good. Price was reasonable. Room looked to be recently remodeled. The staff was helpful & friendly.

Review collected in partnership with Best Western
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Helpful?
Thank sandyo602
Amanda T, General Manager at Best Western Empire Towers, responded to this review

Dear sandy0602, I am so glad to hear we were able to offer you a refuge from traveling. I'm happy you enjoyed the time you spent with us and that the hotel staff made you feel welcome and at home. I hope you get a chance to visit Sioux Falls, and us, again soon. Sincerely, Amanda T General Manager

Kiev, Ukraine
Reviewed 6 days ago NEW

very good value for a stay in Sioux Falls in comparison with other options. all usual amenities of BW (fast free wifi, good free breakfast, easy free parking) plus tasty cookies. clean room, coffee-maker, microwave and refrigerator. close to Empire Towers Mall and other shopping opportunities. good advise on local attractions provided.

Review collected in partnership with Best Western
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Helpful?
Thank MrsWM
Amanda T, General Manager at Best Western Empire Towers, responded to this review

Dear MrsWM, Thank you for taking the time to give a detailed review of our hotel! I am very pleased to hear you enjoyed everything we had to offer and had the opportunity to see the town. I'm sure that our entire staff enjoyed making sure your stay was enjoyable. If you're traveling to our area again soon, don't hesitate...

Mapleton, Minnesota
Reviewed 6 days ago NEW

I stayed at this hotel several times in the past 2 years for a week at a time. The building itself is older but kept very clean and the staff is very friendly and professional. Great breakfast to start the day - LOVE the omelets! Close to the mall and other amenities. Certainly no complaints on this hotel.

Review collected in partnership with Best Western
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Helpful?
Thank Betty J
Amanda T, General Manager at Best Western Empire Towers, responded to this review

Dear Betty J, We are deeply elated that we have been your constant hotel of choice when you're in Sioux Falls. As always, don't hesitate to let us know if you're visiting again soon. Our staff are always ready to help you with anything. Thank you and take care. Sincerely, Amanda T General Manager

Nebraska
Reviewed 1 week ago

This was a quick stop for me, only spending about 8 hours in the hotel, but it was exactly what I needed. The check in was quick and easy, it was close to food and a few stores, and the room was comfortable and clean. Well done, guys.

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Helpful?
Thank Stephen C
Amanda T, General Manager at Best Western Empire Towers, responded to this review

Dear Stephen C, Thank you for taking the time to five us your feedback about your stay at our hotel. I'm glad you found our location convenient and our rooms comfortable. We hope to welcome you back to the hotel soon! Sincerely, Amanda T General Manager

Pleasant Prairie
Reviewed 1 week ago

This hotel was a quick overnight stay at a "way station" during a long car ride. Our experience really could not have been better. Do not let the kind of odd location throw you off. This is a clean, well-appointed, well-run hotel. The decorating in both the common areas and in our room itself are tastefully done. Such that we...

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Helpful?
Thank SteverinoKenosha
Amanda T, General Manager at Best Western Empire Towers, responded to this review

Dear SteverinoKenosha, Thank you for your kind comments. I am so glad we were able to provide you a refuge from traveling. I am also very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. Sincerely, Amanda T General Manager

Reviewed 1 week ago

I used to travel 2-3 times a week visiting many hotels. This hotel is only average. many hotels offer as much or more in the same price category . Nothing out of ordinary just a safe place to stay. Front desk staff seem to be easily side tracked by other things like doing the laundry or going to another floor...

Review collected in partnership with Best Western
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Helpful?
Thank paulpD1790VL
Amanda T, General Manager at Best Western Empire Towers, responded to this review

Dear paulpD1790VL, Thank you for your candid feedback. I am sorry to hear that you did not feel like you had the undivided attention of the front desk staff. We strive to provide a warm and welcoming environment for all of our guests. Despite this, we hope to be able to welcome you back on a return visit to Sioux...

Marshfield, Wisconsin
Reviewed 2 weeks ago

The motel itself was OK. Walking distance to many restaurants. Pleasant staff. Clean rooms. However, this seems to be a fairly sketchy area as when we were walking back from the restaurant, we saw an empty pocket bottle of Windsor in the driveway that wasn't there when we left and many other items that were alarming. Then, once night fell,...

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Helpful?
Thank dndsutton
Amanda T, General Manager at Best Western Empire Towers, responded to this review

Dear dndsutton, We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that you were unhappy with the location. Rest assured, the yelling and screaming is not a normal occurrence in the area. And I will let the breakfast staff know about your concerns regarding the variety and...

Fargo, United States
Reviewed 3 weeks ago

This hotel was one of the best ones we have stayed at. The beds were so nice and comfortable. The staff was nice and polite answered all the questions I had. The breakfast was also good, except for not much room to move around when it was full of the other guest. But overall I would stay at this hotel...

Review collected in partnership with Best Western
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Helpful?
Thank triciae342
Amanda T, General Manager at Best Western Empire Towers, responded to this review

Dear triciae342, Thank you for giving us a perfect rating and for recommending out hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Looking forward to seeing you again soon. Sincerely, Amanda T General Manager

24 photos of this hotel

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Shuttle Bus Service
  • Dry Cleaning
  • Business Centre with Internet Access

Additional Information about Best Western Empire Towers

Address: 4100 W Shirley Pl, Sioux Falls, SD 57106-0707
Region: United States > South Dakota > Sioux Falls
Price Range: $112 - $206 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Empire Towers 2.5*
Number of rooms: 62
Reservation Options:
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Also Known As:
Best Western Empire Towers Hotel Sioux Falls
Best Western Sioux Falls
Sioux Falls Best Western
Best Western Empire Hotel
Hotel Style:
#1 Family Hotel in Sioux Falls
#5 Romantic Hotel in Sioux Falls
#21 Business Hotel in Sioux Falls
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Empire Towers staff and other travellers.
4 questions
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Pierre
7 months ago
over a year ago
Aberdeen, South Dakota
over a year ago

See all questions (4)

Questions? Get answers from Best Western Empire Towers staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We always prefer the king bed standard room. Lots of space for us and a Pak 'n Play.”
MikeBrownSD, 4 Jan 2017 | Read review
“Rooms are quiet and a lot of light for any paper work.”
violetw223, 18 Dec 2016 | Read review
“We stayed on the 3rd floor and had no issues whatsoever”
JenGo4, 11 Oct 2016 | Read review
“Motel has easy and convenient elevator access to all floors”
paulmU4660DC, 8 Oct 2016 | Read review
“Stay someplace else!”
xyzsail, 8 Sep 2016 | Read review
5 of 5
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USD 90* /night
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Prices are for 1 room, 2 adults
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