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Holiday Inn Express Hotel & Suites Sioux Falls At Empire Mall

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Holiday Inn Express Hotel & Suites Sioux Falls At Empire Mall
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164 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites Sioux Falls At Empire Mall
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Showing 162: English reviews
Reviewed 2 July 2016 via mobile

Returning from family emergency and trying to get back to family reunion, I had my husband try to get late night room reservations. This is the first time we have had to pay 200/night for a HIE. My grandson and I hit the room at 1230 am. He was wired from being in the car for 8 hours. TV channels...

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Helpful?
1Thank Patti L
DanyellN, General Manager at Holiday Inn Express Hotel & Suites Sioux Falls At Empire Mall, responded to this review

I appreciate you taking the time to provide us with such candid feedback of your stay. I am very sorry to hear that your stay did not meet expectations. I have been working with our local cable providers to get the issue with our cable fixed. Sincerely, Danyell Nelson General Manager

Lima, Ohio
Reviewed 29 June 2016 via mobile

Another great stay! Having decided to stop driving for the night and being tired, the check in was extremely fast. The property was very inviting, clean as well. The staff was very nice and helpful. Our room was very inviting and clean as well. I slept very soundly, the bed was very comfortable! We did eat breakfast which was the...

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Helpful?
Thank wesley6716
DanyellN, General Manager at Holiday Inn Express Hotel & Suites Sioux Falls At Empire Mall, responded to this review

Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. Sincerely, Danyell Nelson General Manager

Reviewed 19 June 2016 via mobile

In a really nice, great area right off the interstate. Plenty of restaurant options to choose from nearby, as well as other stores if needed. Clean, quiet, friendly service, good breakfast with more options than we needed, nice pool for the kiddos. Would definitely go back.

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Helpful?
Thank Melissa M
DanyellN, General Manager at Holiday Inn Express Hotel & Suites Sioux Falls At Empire Mall, responded to this review

I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us. Sincerely, Danyell Nelson General Manager

Reviewed 14 June 2016

This hotel has multiple good dining within walking distance. That is very good, and very uncommon for a HIE. Unfortunately that is where the positive ends. This hotel needs to be freshened up, and it suffers from a common ailment of the HIE chain - NO OUTLETS NEAR THE BED! Many less expensive chains have bedside lamps with outlets in...

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Helpful?
Thank Jon O
DanyellN, General Manager at Holiday Inn Express Hotel & Suites Sioux Falls At Empire Mall, responded to this review

Thank you for your positive comments and I am pleased that you had a good stay overall.However, I apologize for the inconveniences that you experienced during your stay and appreciate your feedback. Sincerely, Danyell Nelson General Manager

Elizabeth, Indiana
Reviewed 13 June 2016

Typical Holiday Inn Express. Friendly desk staff, easy check in and good efficient breakfast. Outback Steakhouse and Ruby Tuesdays a short walk across parking lot. Two complaints though. As mentioned in earlier posts the mattresses were terrible. Very hard/firm. I have stayed at many Holiday Express and never encountered this. Also the bathroom sink was not in the bathroom but...

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Helpful?
Thank Chris C
DanyellN, General Manager at Holiday Inn Express Hotel & Suites Sioux Falls At Empire Mall, responded to this review

We appreciate you taking the time to provide us with such detailed feedback about yourstay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our management team. We do hope you give us another chance as we will definitely improve our services....

Denver, Colorado
Reviewed 21 April 2016

Although this hotel is a few miles south of I-90 it is close to I-29. We stayed in the newer south wing and we slept great. The convenience of nearby food, gas, and activities was well worth the few minutes drive south from our main direction of travel.There is a fitness center, a few meeting rooms, and a pool with...

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Helpful?
Thank 820SteveB820
DanyellN, General Manager at Holiday Inn Express Hotel & Suites Sioux Falls At Empire Mall, responded to this review

Our locations is definitely one of the things we are very proud of about our hotel. We are so lucky to have a property in the heart of Sioux Falls and a very strategic location that brings our guest just a few steps away from must-see attractions and modern-day conveniences. Thank you for sharing your experience with us and we...

Sioux City, IA
Reviewed 18 December 2015

very friendly front desk and housekeeping staff. the hotel itself was clean and affordable. the staff was friendly and accommodating. the breakfast was fresh with many options. pool, hot tub, small exercise room.

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Thank jpsimms
Ballwin, Missouri
Reviewed 8 November 2015

We just stayed 1 night on the way home from a trip. We wound our way from the lobby to a second building. It was a little confusing to get to our room, but once there, we could enter and exit through our building's side door which made it handy to park. The elevator was small and with luggage and...

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Helpful?
Thank 83Dana77
DanyellN, General Manager at Holiday Inn Express Hotel & Suites Sioux Falls At Empire Mall, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Safe Travels Danyell Nelson General Manager

Lake Saint Louis MO
Reviewed 1 November 2015

We had driven across South Dakota from Deadwood to Sioux Falls so we needed a rest. This is a very nice, clean, quiet hotel. Staff is very helpful. Several good restaurants in walking distance (a block or two). Very good breakfast choices. The best of Holiday Inn Express - just what you would expect.

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Helpful?
Thank Michael K
DanyellN, General Manager at Holiday Inn Express Hotel & Suites Sioux Falls At Empire Mall, responded to this review

Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with. Safe Travels Danyell Nelson General Manager

Oskaloosa, Iowa
Reviewed 23 October 2015

Stayed here while traveling on business. Staff was friendly on check in. Didn't like that the sink was outside of the bathroom in our room. Overall the stay was okay. Wouldn't stay here on business travel again though.

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Helpful?
Thank M H
DanyellN, General Manager at Holiday Inn Express Hotel & Suites Sioux Falls At Empire Mall, responded to this review

Thank you for your positive comments and I am pleased that you had a good stay overall.However, I apologize for the inconveniences that you experienced during your stay and hope that you will consider staying with us again while visiting Sioux Falls. Safe Travels Danyell Nelson General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Come stay at the Holiday Inn Express Hotel & Suites Sioux Falls, a city rich in history and a regional hub for corporate and retail services. The history of Sioux Falls revolves around the cascades of the Big Sioux River. The falls were created approximately 14,000 years ago when the last glacial ice sheet redirected the flow of the Big Sioux River. With our hotel's convenient location, you will find us easily accessible to many attractions such as the Empire Mall, Sertoma Butterfly House and Outdoor Campus, Falls Park, the Washington Pavilion and Wild Water West Amusement Park. We are also conveniently located by many restaurants such as Ruby Tuesday and corporate locations such as banks, hospitals, Joe Foss Field Airport, and the Ivy Room Conference Center. Our hotel offers limited shuttle service to the airport and other corporate locations. While in Sioux Falls, make sure to sit along the banks of the mighty Big Sioux River at Falls Park, our city's namesake. While there you can check out the Horse Barn Art Gallery and Falls Park Tower. Welcome to Sioux Falls, the heart of America! ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Sioux Falls At Empire Mall

Address: 2501 S Shirley Avenue, Sioux Falls, SD 57106 (Formerly Holiday Inn Express Sioux Falls)
Region: United States > South Dakota > Sioux Falls
Price Range: $136 - $199 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Sioux Falls At Empire Mall 2.5*
Number of rooms: 116
Reservation Options:
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Also Known As:
Holiday Inn Express Sioux Falls Hotel Sioux Falls
Holiday Inn Sioux Falls
Sioux Falls Holiday Inn
Hotel Style:
#10 Romantic Hotel in Sioux Falls
#12 Family Hotel in Sioux Falls
#19 Business Hotel in Sioux Falls
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Sioux Falls At Empire Mall staff and other travellers.
2 questions
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Odessa, Minnesota

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Questions? Get answers from Holiday Inn Express Hotel & Suites Sioux Falls At Empire Mall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No issues to highlight - accommodation and breakfast was out of top drawer.”
 of 5 bubbles ianmcb2016, 30 Dec 2016 | Read review
“I would recommend room 125. It was awesome.”
 of 5 bubbles auntlee, 6 Oct 2016 | Read review
“chose top floor when possible”
 of 5 bubbles kjones406, 5 Oct 2016 | Read review
“Had a room on the first floor and was quiet!!!”
 of 5 bubbles MIrvinGM, 12 Aug 2016 | Read review
“Great food within walking distance.”
 of 5 bubbles jono948, 13 Jun 2016 | Read review
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