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SpringHill Suites Sioux Falls

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194 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites Sioux Falls
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Showing 191: English reviews
Saint Joseph, Missouri
Reviewed 9 August 2016

Spent the night at this property last Friday. The outside and inside are exceptionally maintained. The staff is super friendly and provides outstanding customer service. The room exceeded our expectations and the bed and pillows were awesome, providing a restful nights sleep.

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Helpful?
Thank dan64505
Diane H, General Manager at SpringHill Suites Sioux Falls, responded to this review

Dear dan64505, Thank you so much for your positive feedback regarding your stay with us. I am so happy that you were able to get some good sleep on our beds and that the staff provided you with wonderful customer service. We strive to provide the level of service that is expected of a Marriott brand and I am so...

Olathe, Kansas
Reviewed 8 August 2016

This hotel was nice, clean, and the room was spacious. But we booked a double queen suite that seemed a bit off. The beds felt more like full size beds than queen, and when two people shared a bed they often felt that they were sliding off the side. Also, the pull out sofa was actually a trundle, which was...

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Helpful?
Thank KCNoleHawk
Diane H, General Manager at SpringHill Suites Sioux Falls, responded to this review

Dear KCNoleHawk, I hope you guys are having a great time traveling the country. Sounds like you have made it to some fun places! Your loyalty to Marriott throughout your journey is extremely appreciated. I am so happy to hear that your trip to Sioux Falls SpringHill Suites did not disappoint. It is wonderful that you were able to enjoy...

Schenectady, New York
Reviewed 3 August 2016 via mobile

Room was large and comfortable, bed was perfect after a long driving day, and the water pressure in the shower was great. Free breakfast was excellent with delicious eggs, pastries, yogurts, and coffee. Special thanks to Sara at the front desk who checked us in and was kind enough to provide the phone number of a close-by pizza delivery place...

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Helpful?
Thank EpochFail
Diane H, General Manager at SpringHill Suites Sioux Falls, responded to this review

Dear EpochFail, Thank you so much for such wonderful comments about your recent stay with us. I am so happy that you were able to enjoy our rooms and the breakfast. I will be sure to commend Sara for her excellent customer service. She is truly an asset to our team and we are greatful to have her. I am...

SD
Reviewed 26 July 2016

Nice, clean hotel. However, when I arrived at 11:30pm to check in, the desk clerk found our reservation, but said "the computer" couldn't find an available room for us. She remarked that she had a printed list that showed 5 rooms still open that evening, in the exact configuration that we had reserved. Puzzled, she made a phone call (I...

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Helpful?
Thank VOKSD
Diane H, General Manager at SpringHill Suites Sioux Falls, responded to this review

Dear VOKSD, Thank you so much for sharing your feedback with us. I truly appreciate you contacting me regarding the inconvenience you had upon your arrival. I am so sorry for the trouble you had experienced with us. I would love to discuss the situation with your further. Please contact me directly at the hotel phone number below. Thank you...

Campton, Kentucky
Reviewed 25 July 2016

I brought a group of 45 people to Sioux Falls. We spent the night at the Springhill Suites and it was awesome. Our people loved it. The rooms are large and spacious and very clean. The group was very well pleased.

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Helpful?
Thank MaryMcWhorter
Diane H, General Manager at SpringHill Suites Sioux Falls, responded to this review

Dear MaryMcWhorter, I am so glad that your group had a wonderful time at our location. We were so happy to have you all stay with us. We truly appreciate your kind comments and so glad you enjoyed the rooms and amenities the hotel had to offer. Thank you so much and we hope to see your group again soon....

Saint Louis, Missouri
Reviewed 22 July 2016

While on a recent road trip, we simply needed a quick night place to crash. We booked this online without even looking at pics or reviews. Once we arrived we were surprised how this place is designed. They are going through a remodel. However, I didn't see any construction going on (which is a good thing...out of sight out of...

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Helpful?
Thank Justin W
Diane H, General Manager at SpringHill Suites Sioux Falls, responded to this review

Dear Justin W, Thank you so much for your response about your recent stay with us. I am so happy to hear that you enjoyed our newly renovated hotel. We are wrapping up the construction now with each room complete so it is wonderful to hear positive feedback on the new features. We are looking forward to having you stay...

Reviewed 20 July 2016

Being a non-smoker, when I pay for a non-smoking room, that's what I expect. I realize a hotel can't monitor guests from smoking, but what they can do, and usually don't, is severely fine them if they do. All it takes is a check of the room when a guest checks out to determine if the "no-smoking" policy has been...

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Helpful?
Thank Larry M
Diane H, General Manager at SpringHill Suites Sioux Falls, responded to this review

Dear Larry M, Thank you so much for your feedback regarding the smoking status in your room. I have shared your comments with our team so they can all ensure that our smoking policy is followed. The correct smoking fee for our location is $250 but as you stated, unfortunately not everyone still abides by this policy. However, we should...

Tennessee
Reviewed 30 June 2016

Next to the Interstate and very clean. Signage into the hotel could be better. Great staff- very friendly. We arrived very late - around midnight and the front desk clerk was super nice. They were remodeling the hallway of the floor we were on. Our room was newly remodeled.

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Helpful?
Thank FunFamily05
Diane H, General Manager at SpringHill Suites Sioux Falls, responded to this review

Dear FunFamily05, I am so glad to hear that you had a wonderful stay at our location. Your feedback is truly appreciated and I am so happy you enjoyed our location, cleanliness and customer service. We strive to provide an excellent stay for our guests and it is great to hear that we provided that for you. We hope you...

Wichita, Kansas
Reviewed 19 June 2016

Family of four stayed one night. Arrived around midnight and received a friendly welcome. The hotel is in the middle of remodeling. Our room was done but the hallway just being painted and carpeted. Gym open 24 hours. The breakfast in the morning was well staffed with nice choices. The pull-out bed was a trundle bed which was really easy...

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Helpful?
Thank 8675309bergman
Diane H, General Manager at SpringHill Suites Sioux Falls, responded to this review

Dear 8675309bergman, Thank you so much for providing such wonderful feedback regarding your stay with the SpringHill Suites Sioux Falls. We are so happy that the room, fitness center, and breakfast met and exceeded your expectations. We hope you can come visit us again soon! Sincerely, Diane Hanisch General Manager

Wichita, Kansas
Reviewed 16 June 2016

I travelled there on business 6/12 with an early check-in. When I arrived at 11:30, I wasn't greeted with a "Good morning" or "Welcome to Sioux Falls", it was "What can I do for "yeah". I explained that I had a confirmed early check-in etc. well she just didn't have any rooms. We were the only people in the entire...

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Helpful?
Thank Van B
Diane H, General Manager at SpringHill Suites Sioux Falls, responded to this review

Dear Van B, Thank you for taking the time to complete a review on Trip Advisor regarding your experience with the SpringHill Suites Sioux Falls. I apologize that your recent stay was not satisfactory and appreciate your feedback. Our number one goal is to provide each guest has a great hotel experience. Please be assured that we are working to...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
SpringHill Suites Sioux falls is new as of June 2008. With a modern new design, this hotel's guest rooms are 25% larger than a regular hotel room. Complimentary Breakfast, complimentary internet and 37 inch flat panel HDTV's in all rooms are a few of the amenities. With a fitness center, pool and a location adjacent to the Empire Mall, the SpringHill Suites is perfect for your families weekend getaway. Complimentary airport shuttle is also provided during certain hours. ... more   less 

Additional Information about SpringHill Suites Sioux Falls

Address: 4304 W. Empire Place, Sioux Falls, SD 57106
Region: United States > South Dakota > Sioux Falls
Price Range: $133 - $213 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Sioux Falls 3*
Number of rooms: 84
Reservation Options:
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Also Known As:
Springhill Suites Sioux Falls Hotel Sioux Falls
Hotel Style:
#6 Business Hotel in Sioux Falls
#7 Family Hotel in Sioux Falls
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Sioux Falls staff and other travellers.
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Questions? Get answers from SpringHill Suites Sioux Falls staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room away from the highway noise.”
 of 5 bubbles dan64505, 8 Aug 2016 | Read review
“Ask for a room on a floor not under renovation!”
 of 5 bubbles nathanv840, 26 May 2016 | Read review
“The 4th floor is currently under renovation (as of March 2016). Ask for a room on the first or second floor to avoid noise.”
 of 5 bubbles SoDakTraveler, 23 Mar 2016 | Read review
“We liked top floor”
 of 5 bubbles 416bobn, 1 Oct 2015 | Read review
“Get a room away from the expressway”
 of 5 bubbles HOTROD37, 17 Aug 2015 | Read review
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