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BEST WESTERN Ramkota Hotel

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686 Reviews from our TripAdvisor Community

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Showing 656: English reviews
Rapid City
Level Contributor
90 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 3 days ago NEW via mobile

Had family party there, and it was AMAZING! WATER PARK is a must, and the separate pool area is great! Bed are comfortable, great location for shopping, and dining. Will stay again when have another party.

Helpful?
Thank biggymRapidCity
Berkeley Springs, United States
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

We always make sure we make it to this hotel when we travel out west, it is by far one of the best! The restaurant has great food and the lounge area is very inviting. My only complaint would be that there is not a free breakfast, sometimes you are just in a hurry and would like something lite and... More 

Review collected in partnership with Best Western

Helpful?
Thank Jane B
Michelle L, General Manager at BEST WESTERN Ramkota Hotel, responded to this review

Jane: Thanks so much for staying with us. We really appreciate your business and you taking the time to share your experience with us. Your comment about breakfast isn't going unnoticed, as I'm reviewing that right now. We hope to see you again soon. More 

sioux falls, sd
Level Contributor
5 reviews
4 hotel reviews
Reviewed 2 weeks ago

Checked in a day early for a business trip. Initially was billed $30 more than what was quoted to me. The room was fine but there was no elevator and we had quite a bit of luggage due to the length of stay which made numerous trips up the steps. The wait staff at the lounge was never happy and... More 

Review collected in partnership with Best Western

Helpful?
Thank JoPenning
Michelle L, General Manager at BEST WESTERN Ramkota Hotel, responded to this review

Thank you for sharing your insight regarding your recent stay, and more importantly, thank you for your business. We appreciate knowing what you liked and how we can improve for our future guests. Please accept my apologies about the error in your rate. I assume it is taken care of, but if not, please contact me at MLamphere@RamkotaRC.com and I... More 

Ashland, United States
Level Contributor
46 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 2 weeks ago

Having stayed at multiple Best Western Hotels, I was surprised this time. We arrived after dark and it was difficult to find our room, we were on the 2nd floor and they do not have an elevator, the bathrooms were quite small with very little room to put things, and our room did not have a refrigerator. We were pleased... More 

Helpful?
Thank Denning J
Michelle L, General Manager at BEST WESTERN Ramkota Hotel, responded to this review

Thank you for staying with us and for telling us about your stay. As you may have noticed during your stay, our rooms are being completely refreshed with all new interior decor and furnishings, including the addition of refrigerators and microwaves by the end of the coming year. We are also currently considering adding a breakfast program for our guests....so... More 

Edinburgh, United Kingdom
Level Contributor
250 reviews
144 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
Reviewed 4 weeks ago

This hotel is a little tired at the moment. However their is clear evidence that the tem are upgrading this property. The reception staff did their very best to make sure that all our requests were met. Even though she had a bad cold she was very pleasent and chatty. Our room was large and had all the amenities that... More 

Helpful?
Thank HelenS7
Michelle L, General Manager at BEST WESTERN Ramkota Hotel, responded to this review

Thanks so much for sharing your recent experience at our hotel. I'm happy to report that our property is undergoing a complete re-fresh of our rooms and conference spaces. I hope that you weren't impacted in any way by this during your stay. Best wishes to you in your future travels, and we hope to have the chance to serve... More 

Nebraska
Level Contributor
35 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 24 October 2016

We attended a convention here. Overall, for a convention, it was a very good visit. Very reasonably priced for both room and meals. The food and service for the convention were good. As other reviews indicate, the place is a bit dated. I hope when they update again, they will switch from brown linens to white, which can be bleached.... More 

Helpful?
Thank Beth1874
Michelle L, General Manager at BEST WESTERN Ramkota Hotel, responded to this review

Beth, Thanks so much for taking the time to share your recent stay experience with our hotel. We appreciate your business and feedback. I'm happy to report that our hotel is currently undergoing renovations and we plan to have another 120 rooms completed before next summer, and all the remaining rooms completed by the end of next year. We look... More 

St. Louis, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 October 2016

Everyone we encountered at the hotel was very pleasant and very helpful as we did not know our way around. Although we did not have children with us, it was nice to know there was an indoor water park. Loved the location, just off Interstate 90. Easy on and easy off.

Review collected in partnership with Best Western

Helpful?
Thank Beverly P
Michelle L, General Manager at BEST WESTERN Ramkota Hotel, responded to this review

Beverly - Thanks so much for staying with us and for taking the time to share your experience with us. We really appreciate your business and insight, and hope to have the opportunity to serve you again in the future. More 

Lincoln, United States
1 review
Reviewed 19 October 2016

Stayed several times in past years. Like the convenience of pulling up to outside door to unload. Comfortable and clean but very dated but since I am only staying one night and not thinking of buying the place it is just fine and the restaurant and bar are excellent.

Review collected in partnership with Best Western

Helpful?
Thank Vickie O
Michelle L, General Manager at BEST WESTERN Ramkota Hotel, responded to this review

Thanks so much for staying with us all these years. We really value your business. I'm happy to report that our hotel is undergoing a complete renovation. We will have more than half our rooms complete this winter, and will complete the balance by the end of next year. We hope to have you stay with us again in the... More 

Chicago, Illinois
Level Contributor
5 reviews
Reviewed 16 October 2016 via mobile

We got here early in the day and we're able to check in earlier. They do not offer breakfast with the hotel stay but the amenities are great. There is a nice restaurant in the premises and the water park, pool and fitness center are nice. Very clean, quiet, easy access and nearby multiple restaurants and a mall.

Helpful?
Thank Fabiola B
Michelle L, General Manager at BEST WESTERN Ramkota Hotel, responded to this review

Thanks so much for sharing your experience about your recent stay at our hotel. We greatly appreciate your business and your feedback. Best wishes to you in your future travels. More 

Gales Ferry, Connecticut
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 13 October 2016

This is a lovely hotel. It's pretty nice-looking, and the lobby is spacious and very western. The rooms are big, well appointed, and very clean. The laundry works well and is priced reasonably. I had a fabulous salad from the restaurant, priced reasonably, as well. The staff was kind, friendly, helpful. It's a terrific hotel! One thing to note -... More 

Review collected in partnership with Best Western

Helpful?
Thank carrieBjacobson
Michelle L, General Manager at BEST WESTERN Ramkota Hotel, responded to this review

Thanks so much for staying with us and for sharing your insight about your recent visit to our hotel. I'm so glad you enjoyed our hotel and restaurant. While not all of our rooms have had refrigerators previously, we are currently undergoing renovations and next year will add refrigerators and microwaves to all our rooms, along with a completely fresh... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Bar/Lounge
  • Hot Tub
  • Restaurant
  • Golf Course
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
Official Description (provided by the hotel)
Western and Native American decor rooms PLUS Western hospitality! Free waterpark passes included with rates; full service Minerva's Restaurant and Bar; free computers/printers and internet access. Fitness Room, huge indoor pool, gift shop and complimentary shuttle. Across the street from the Rushmore Mall (110 stores) and movie theaters. ... more   less 

Additional Information about BEST WESTERN Ramkota Hotel

Address: 2111 North LaCrosse Street, Rapid City, SD 57701-7858
Region: United States > South Dakota > Rapid City
Price Range: $113 - $218 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Ramkota Hotel 3*
Number of rooms: 267
Reservation Options:
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Also Known As:
Best Western Rapid City
Rapid City Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Ramkota Hotel staff and other travellers.
4 questions
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Questions? Get answers from BEST WESTERN Ramkota Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose rooms as far away from I-90 as possible if you want to open a window.”
 of 5 bubbles denningj2014, 16 Nov 2016 | Read review
“Dogs? Choose first floor courtyard facing room. Courtyard is closed in, so safe just in case Fido gets off leash.”
 of 5 bubbles L7236DDjillb, 23 Aug 2016 | Read review
“Go to another hotel!”
 of 5 bubbles tjoia, 1 Aug 2016 | Read review
“May want to consider another hotel”
 of 5 bubbles Romar556, 23 Jul 2016 | Read review
“The hotel is VERY large. Ours was loud because our balcony faced the pool patio.”
 of 5 bubbles craindedo, 15 Jul 2016 | Read review
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