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GrandStay Residential Suites Hotel Rapid City

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GrandStay Residential Suites Hotel Rapid City
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434 Reviews from our TripAdvisor Community

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There are newer reviews for GrandStay Residential Suites Hotel Rapid City
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Showing 432: English reviews
Maple Grove, Minnesota
Reviewed 25 April 2016

Everything was very good. The two bedroom suite was perfect for us. Clean comfy rooms. Breakfast was good. Only suggestion is to have ice water available along with the juice etc. Will definitely stay here again.

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Thank Mary D
grandstay8, General Manager at GrandStay Residential Suites Hotel Rapid City, responded to this review

Good Afternoon Mary D - Thank you for the great review on our property. We truly pleased to hear that you enjoyed our two bedroom suite and all the amenities we have to offer. Thank you for the suggestion into adding ice water to our breakfast area, that is a great idea. We will look into adding that option. Once...

Mott, North Dakota
Reviewed 25 April 2016

We came to rapid for our daughters birthday. I told the man who checked us in my husband saw a cheaper rate online but he said that was government only and no one ever reads the fine print. Fine, OK. I paid the higher rate. The room was very nice, the pillows a little too fluffy. The pool was a...

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Thank R9184IDstephanieh
grandstay8, General Manager at GrandStay Residential Suites Hotel Rapid City, responded to this review

Good Afternoon R9184IDstephanieh- Thank you for the great review on our property. We take great pride in making sure each and every guest has a grand experience with us. I would personally like to thank you and your family for your service to our country. I apologize for the miss understanding from my front desk agent. When you look to...

Rapid City, South Dakota
Reviewed 19 April 2016

We had a great experience. We were looking to stay somewhere a little unique and found that this hotel has a room with a tub for 2. It was a great experience. The front desk clerk was nice and entertaining. The place is quiet and a great place for couples to go to relax.

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Thank S8936VW
grandstay8, General Manager at GrandStay Residential Suites Hotel Rapid City, responded to this review

Good Afternoon S8936VW- Thank you for the great review on our property. We are glad to see that you chose our property and had a great experience. Our whirlpool suites are great for couples to relax as they are very spacious, and we are glad you had the opportunity to experience that. Thank you for making GrandStay your preferred hotel...

Pierre, South Dakota
Reviewed 12 April 2016

I won't be staying there again! Your day person was rude and did nothing to resolve our issues. You call yourselves let friendly, yet all you really do is overcharge people with well behaved potty trained animals who do no damage to your property. 60.00 a night for 3 chi his huas is outrageous. We will stay elsewhere from now...

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Thank 627cindyj
grandstay8, General Manager at GrandStay Residential Suites Hotel Rapid City, responded to this review

Good Morning 627cindyj- Thank you for taking the time to review our property as we use these as training tools for our staff. I apologize for one of my staff members for being rude to you regarding our pet policy. Our pet policy is $25.00 per night, per pet plus a $100 security deposit which is refundable at checkout based...

ROCKHAM
Reviewed 12 April 2016

id recommend this motel for the quiet and clean and location in nice part of town. the breakfast had a good selection only wish they would serve more fruit. the room had enough space so you could move around and beds were very comfortable.

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Thank Janet L
grandstay8, General Manager at GrandStay Residential Suites Hotel Rapid City, responded to this review

Good Morning Janet L. Thank you for the kind review on our property. We truly appreciate you taking the time to review your experience you had at our hotel. We take great pride in making sure each and every guest as a grand experience. We are also glad you had a fun time at our property and during your visit...

Amarillo, Texas
Reviewed 9 April 2016

Overall very good experience. I would like to say that the drain on the shower drains very slow and water backs up pretty bad. We have stayed here before and will again when we are back in Rapid City.

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Thank Mike B
grandstay8, General Manager at GrandStay Residential Suites Hotel Rapid City, responded to this review

Good Morning Mike B- Thank you for the kind words on our property. We take great pride in our customer service and enjoy seeing returning guests to our property. I apologize for the slow drain you encountered during your stay. We will get that issue resolved right away. Once again thank you for making GrandStay your preferred hotel in Rapid...

Margate, United Kingdom
Reviewed 6 April 2016 via mobile

Came here with my wife for an overnight stay on route to Billings. The hotel I'd on the edge of town so for us a safe location . The check in was fast and efficient and we went to our suite on the top floor. Presently surprise. Room was spacious with two queen beds a sofa and two flat screen...

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Thank bernie680
grandstay8, General Manager at GrandStay Residential Suites Hotel Rapid City, responded to this review

Good Morning bernie680- Thank you for the kind review on our property. We take great pride in our customer service and making sure each and every guest has a grand experience with us. We are so pleased you enjoyed all the amenities our property has to offer. Thank you for choosing GrandStay and for making our property your preferred location...

Reviewed 5 April 2016

I enjoy this hotel each and every time I stay. Staff is great, housekeeping keeps the rooms clean. Good options for breakfast each morning. I highly recommend this property to anyone looking for a hotel in Rapid City.

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Thank hardworker95
grandstay8, General Manager at GrandStay Residential Suites Hotel Rapid City, responded to this review

Good Morning Hardworker95- Thank you for taking the time to review our property. We take great pride in our customer service. We look forward to your next arrival and thank you again for the great review on our property. Thank You Sincerely, Gavin Fawbush General Manager

Emmetsburg, Iowa
Reviewed 31 March 2016

The first night was not a good experience. The smell was verified by hotel staff. They moved us to a new room the next day and we were very happy with it over the rest of our stay. The only thing I thought they could of done was to comp us the first night since the room was unsatisfactory. Otherwise...

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Thank 85bernardj
grandstay8, General Manager at GrandStay Residential Suites Hotel Rapid City, responded to this review

Good Morning 85bernardj- Thank you for taking the time to review our property. We take great pride in our reviews as we use them as training tools for our staff, as we are always looking to improve ourselves. I want to apologize for the first night and the smell you encountered in your room. I am pleased my staff was...

Vermillion, South Dakota
Reviewed 31 March 2016

The service was excellent, price was good, rooms were big and clean, it was an over all great stay. The location was also very convenient with fast foods and gas stations surrounding the area. I also appreciated the ease of highway entrance and exit.

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Thank E8374BJscotth
grandstay8, General Manager at GrandStay Residential Suites Hotel Rapid City, responded to this review

Good Morning E8374BJscotth- Thank you for the great review on our property. We very pleased you enjoyed your stay and all the amenities our property has to offer. Thank you for making GrandStay your preferred hotel in Rapid City, SD. We look forward to your next arrival. Thank You Sincerely, Gavin Fawbush General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about GrandStay Residential Suites Hotel Rapid City

Address: 660 Disk Dr, Rapid City, SD 57701-7875
Region: United States > South Dakota > Rapid City
Price Range: $106 - $251 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — GrandStay Residential Suites Hotel Rapid City 2.5*
Number of rooms: 53
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Hotel Style:
#8 Business Hotel in Rapid City
#9 Romantic Hotel in Rapid City
#14 Family Hotel in Rapid City
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Questions & Answers

Here's what travellers have asked, with answers from GrandStay Residential Suites Hotel Rapid City staff and other travellers.
6 questions
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Questions? Get answers from GrandStay Residential Suites Hotel Rapid City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Parking is only on 2 sides of the building, so if you want to have your car close, choose a room in front.”
 of 5 bubbles mariem2015, 6 Mar 2017 | Read review
“I liked being on the end by the back, easier to move luggage in and out, very quiet.”
 of 5 bubbles Lescha, 2 Jul 2016 | Read review
“316 has a great Jacuzzi.”
  • Tub shower combo
  • Room 316 kitchen area
  • Room 316
 of 5 bubbles Honeybun51, 27 Jun 2016 | Read review
“Wifi was free but didn't work well.”
 of 5 bubbles 499lel, 27 Jun 2016 | Read review
“Stayed in a suite. Would highly recommend.”
 of 5 bubbles 69jenp, 24 Sep 2015 | Read review
5 of 5