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Holiday Inn Rapid City - Rushmore Plaza

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Holiday Inn Rapid City - Rushmore Plaza
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1,053 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Rapid City - Rushmore Plaza
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Showing 1,036: English reviews
Reviewed 12 August 2015 via mobile

Came into town for a fallen firefighter so rates were through the roof. However the hotel was really nice. Had the rate that included breakfast but we weren't allowed to partake in Sunday brunch. Motorcycles cluttered the entry way and cars were not able to pull up for easy check in.

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Helpful?
Thank Abby B
Rapid City, South Dakota
Reviewed 11 August 2015

I felt very safe at this location, a well lit parking lot and I saw a police officer patrolling the area. Everything was clean and up-to-date.The staff was very friendly which made checking in easy and quick. The room was very modern, provided several outlets for my electronics and the bed was cozy and covered with pillows. My only complaint...

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Thank SGBOSS
Milwaukee, Wisconsin
Reviewed 11 August 2015

The hotel seemed newly remodeled and rooms were nice, modern and clean. Parking was ample. Even with an event going on, I didn't hear a peep at night in halls/through walls. Dinner was very good and hotel breakfast buffet very substantial. I will definitely stay here again.

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Thank Maureen F
Las Vegas, Nevada
Reviewed 11 August 2015 via mobile

Nice hotel, but needs new carpet in our room. I noticed the elevator could use new carpet also. Desk clerk said hotel had been recently remodeled in the last year. Our room does not show this.... Popcorn ceilings, dirty or stained carpet (same carpet seen in Holiday Inn long time ago). We recently stayed in two different Holiday Inns that...

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Helpful?
Thank LindagoTravel
Logan S, General Manager at Holiday Inn Rapid City - Rushmore Plaza, responded to this review

Thank you for your feedback LindalovesFlorida. Thank you for staying with us, and I apologize the condition of the carpets did not meet your expectations. I completely agree with your assessment of the elevator carpet, and we are currently in the process of replacing that carpet. We will continue to update and deep clean our rooms to make sure they...

Mansfield, Ohio
Reviewed 10 August 2015

just wanted to let folks that my experience with the staff upon checking in was probably the best I have ever experienced! They were beyond helpful and had a great knowledge of where to go and how to get there.. Something I fine very helpful when traveling.. Thanks again to the staff!

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Thank Richard W
Reviewed 10 August 2015

Great staff, very service oriented. We ran into a mechanical noise problem with our room and we were provided with a another room right away. We were even offered help to move our bags. Despite being under renovation - very clean and well kept property. Very close to downtown and access to a good variety of restaurants. Would stay here...

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Thank Bill W
Golden, Colorado
Reviewed 10 August 2015

The Holiday Inn Rushmore Plaza hotel and staff are very good. Onsite restaurant and bar. Guest laundry facilities, and pool. Ask for a room near the elevator - some of the rooms are pretty far away and a bit of a hike.

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1Thank Mark E
Chicago, Illinois
Reviewed 10 August 2015

The bartender we had was friendly, fun, and amazing. Gave great advice on what to see in the area. Hotel was nice and clean, friendly staff. Close to great food options. Has a fridge, Microwave, and couch in room. The waterfall in the lobby is beautiful.

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Thank Mandi S
Reviewed 9 August 2015 via mobile

We have stayed at this hotel 3-4 times now. The rooms are very clean and comfortable. The staff has always been pleasant. The hotel location is in close proximity to several of the famous South Dakota sites. The dining area also has good food at reasonable prices. We will definitely stay here again on our next trip to South Dakota....

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Thank Jan M
Tulsa, Oklahoma
Reviewed 9 August 2015 via mobile

I went to front desk to ask a question. The only two employees behind the counter were talking to each other. I stood there a few seconds and then politely said "excuse me". One of the two turned to me, put his finger up and "shushed" me. He then went back to talking with the other employee and I had...

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Helpful?
1Thank trvlr500
Logan S, General Manager at Holiday Inn Rapid City - Rushmore Plaza, responded to this review

Thank you for your feedback trvlr500. Thank you for staying with us, and I apologize for the service you received at our Front Desk. Our guest’s needs are our top priority, and we will continue to instill those values and skills in all of our team members. In order to not damage or misplace your personal items, there are times...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Whether you want to relax in luxury, site see, shop, or be entertained-the Rushmore Plaza Holiday Inn is the place where first impressions are just the beginning. Legendary service, memorable events, extraordinary! You ll have room to work, relax and make the most of your day. Amenities such as free high speed Internet, work center, plush towels and luxurious bedding mean every night is a great night and every day starts right. You can take a dip in our pool or relax with a cool one at the Fountain Court Lounge. And when it s time to dine, we have your favorite dish in the Grille. Located only minutes from some of the most spectacular sites in the world including, Mt. Rushmore National Memorial, Wind Cave National Park, Badlands National Park, Crystal Cave National Monument and Crazy Horse Monument puts us in the center of all the attractions. In addition, to those sites, Sturgis home of the Sturgis Motorcycle Classic and Deadwood are also only minutes away. ... more   less 

Additional Information about Holiday Inn Rapid City - Rushmore Plaza

Address: 505 N 5th St, Rapid City, SD 57701-1157
Region: United States > South Dakota > Rapid City
Price Range: $115 - $270 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Rapid City - Rushmore Plaza 3*
Number of rooms: 205
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Also Known As:
Holiday Inn Rapid City - Rushmore Plaza Hotel Rapid City
Rapid City Holiday Inn
Hotel Style:
#3 Romantic Hotel in Rapid City
#3 Business Hotel in Rapid City
#7 Family Hotel in Rapid City
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Rapid City - Rushmore Plaza staff and other travellers.
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Questions? Get answers from Holiday Inn Rapid City - Rushmore Plaza staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I had a corner suite and it was large. If you don't mind walking stay on the opposite end away from the elevators and it is quiet.”
 of 5 bubbles 534harveya, 19 Nov 2016 | Read review
“Try to get a room on the high floor to minimize noise from the atrium”
  • 2 Bed Executive Room
  • View Facing South
  • Hotel Layout
  • 2 Bed Executive Room
  • 2 Bed Executive Room
  • 2 Bed Executive Room
  • 2 Bed Executive Room
  • Bathroom
 of 5 bubbles IntlSalesGuy, 16 Nov 2016 | Read review
“all seemed about the same”
 of 5 bubbles bletournea, 16 Nov 2016 | Read review
“The higher the room the better the view and more quiet the room.”
 of 5 bubbles bobbyfdny, 13 Oct 2016 | Read review
“Try and get a room with a view of the Town and Mountains, otherwise you have a carpark and supermarket.”
 of 5 bubbles craigeelinks, 11 Oct 2016 | Read review
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