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Holiday Inn Express Pierre/Fort Pierre

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Holiday Inn Express Pierre\/Fort Pierre
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97 Reviews from our TripAdvisor Community

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Showing 92: English reviews
1 review
Reviewed 27 October 2016 via mobile

Just so you know a standard room does not include a mini frig let alone a microwave. Terrible customer service refused to upgrade or refund even though when I went to rebook online there was a room with all that I asked for. Manager was totally rude and unprofessional.

Helpful?
Thank Lorene W
HIE-Fort-Pierre, Guest Relations Manager at Holiday Inn Express Pierre/Fort Pierre, responded to this review

Lorene W, We want to thank you for taking time to express your concerns. We are sorry that you had a negative experience with our room accessories and staff. We will discuss these issues with our management team and make adjustments as necessary. We hope that if your travels bring you back to the area that you will consider giving... More 

Oskaloosa, Iowa
Level Contributor
45 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 21 October 2016 via mobile

Friendly staff, clean and comfortable room. Bed was comfortable. Air unit is old and hard to control temperature. No computers or printer available in business center making it quite inconvenient. Breakfast had several hot selections which changed each day including biscuits and gravy, scrambled eggs, omelets, sausage, bacon, pancakes. Special k cereal. Yogurts, bagels, toast, milk, juice, cinnamon rolls, coffee.... More 

Helpful?
Thank M H
HIE-Fort-Pierre, Guest Relations Manager at Holiday Inn Express Pierre/Fort Pierre, responded to this review

M H, We would first like to thank you for choosing us as your place to stay during your time in the area! We are sorry to hear that you were not satisfied with our A/C units and our business center. We will discuss these issues with our management team and make necessary adjustments to make our guests stay as... More 

Fort Worth, Texas
Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 28 September 2016

It's time for an upgrade as this hotel is dated. Walls are very thin making a good nights sleep near impossible with noisy neighbors up til midnight. I do a lot of work at the desk when I travel and this one was not geared for the business traveler. Chair height was too low for the desk and outlets were... More 

Helpful?
Thank Michael M
HIE-Fort-Pierre, Guest Relations Manager at Holiday Inn Express Pierre/Fort Pierre, responded to this review

Michael, We would like to thank you for choosing us as your place to stay during your time in the Pierre/Ft. Pierre area. We are sorry to hear you did not have the best experience with us. Every concern is important to us and we will discuss these issues with our management team and staff to provide a better service... More 

1 review
Reviewed 26 September 2016 via mobile

Hot breakfast in the morning room clean and comfortable. They have a pool and hot tub indoors. They were both clean and hot tub was hot comfortably hot. I wish the bathroom had Ben a little bigger . I did have a small fridge in the extended stay room. The staff was friendly and helpful.

Helpful?
Thank jtpeepoopy
HIE-Fort-Pierre, Guest Relations Manager at Holiday Inn Express Pierre/Fort Pierre, responded to this review

Jtpeepoopy, Thank you for reviewing us! We are thrilled that you were able to enjoy many of our great amenities! We hope that the bathroom size didn't take away from your experience with us. We want to thank you for staying with us during your time here in the Pierre/Ft. Pierre area! Come back and see us again soon! More 

Clarksburg, West Virginia
Level Contributor
40 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 20 September 2016 via mobile

There were not too many options for name brand hotels in the Pierre area. I chose the Holiday Inn Express since it was a familiar name and chain. I was pleasantly surprised that the hotel was clean and the staff was very friendly. The hotel is replacing several windows, but that did not affect my stay. The only rooms with... More 

Helpful?
Thank Pagenabook
HIE-Fort-Pierre, Guest Relations Manager at Holiday Inn Express Pierre/Fort Pierre, responded to this review

Pagenabook, Thank you for choosing us as your place to stay during your time here in the Pierre/Fort Pierre area! We appreciate your patience as we are doing some maintenance, but are glad it did not affect your stay! Thank you for your feedback on the fridge. We will discuss this with our team and make our best efforts to... More 

Level Contributor
50 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 13 September 2016

Good location. Place filled with cowboys, fisherpeople, government associated businesspeople, and tourists. Higher priced than a lot of this chain and for the location, it seems unwarranted. Then again, the choices are limited and some more expensive. TV kept shorting out so we had service people and the manager in and out several times over two nights. They were polite... More 

Helpful?
Thank MaddieFairmont
HIE-Fort-Pierre, Guest Relations Manager at Holiday Inn Express Pierre/Fort Pierre, responded to this review

Gretchenlord, We would first like to thank you for choosing us as your place to stay during your time in the area! We apologize for the inconvenience with the TV. We take every problem very seriously and look to get them resolved right away. We hope that you enjoyed your time in the area and with us. We wish you... More 

Sunset Beach, North Carolina
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 5 September 2016

First time visitor...traveled 800+ miles that day to get here. Great view of the sunset from my top floor room. Multiple choices for fast food or casual dinning are close by. Beautiful park and interesting downtown are a short drive over the bridge. Free breakfast is the typical fare of "scrambled" eggs, cereal, toast, coffee,thus not enticing or memorable. King... More 

Helpful?
Thank Brian B
Rush City, Minnesota
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 30 August 2016 via mobile

Made the reservation on line was called within minutes, hotel was overbooked. Gave us a couple of options. We were given an extremely nice upgrade. Handled very well by desk. Room was exceptional, loved the whirlpool. Hot breakfast was good.

Helpful?
Thank deb5252015
Level Contributor
34 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 24 August 2016 via mobile

One of the few national chains in town. I normally stay at Hilton associated hotels. I found the common area and elevator to be disgustingly dirty. Our room was ok, but I had concerns. The lady who checked us in was less than friendly. Other than that a typical HI Express stay

Helpful?
Thank Monte B
HIE-Fort-Pierre, Guest Relations Manager at Holiday Inn Express Pierre/Fort Pierre, responded to this review

Monte B, We first would like to thank you for choosing Holiday Inn Express Pierre/Fort Pierre as your place to stay during your time in the area. We thank you for the review and take every concern very seriously. Our staff and management company will do our best to make your next stay a much more enjoyable experience! Thank you,... More 

New York City, New York
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 17 August 2016

My sister and I arrived here just as the sun was setting, so we watched the sunset before checking in to our room. This was our first time in the region, and the surrounding area was not exactly what we were expecting - I live in the Wall Street area of NYC. We checked in without hassle. Our room was... More 

Helpful?
Thank Tina M
HIE-Fort-Pierre, Guest Relations Manager at Holiday Inn Express Pierre/Fort Pierre, responded to this review

Tina M, We are so excited that we were able to make your stay as enjoyable as possible! We strive to make every experience with us as good as the one you just experienced! We hope that your travels safely bring you back to the area again soon! Thank you for the great review and for choosing the Holiday Inn... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Whether you're coming to Historic Fort Pierre for business or just for fun, your room at the Holiday Inn Hotel and Suites is your personal retreat. You'll have room to work, relax and make the most of your day. Amenities such as WiFi, a work center, plush towels, and luxurious bedding mean every night is a great night and every day starts right. You can take a dip in our pool, and relax in your room while enjoying a pay per view movie. And if you feel up to it, you can take a stroll on a nearby walking trail on the beautiful banks of the Missouri River. The best of Pierre and Fort Pierre is waiting for you at the Holiday Inn Express Hotel and Suites. ... more   less 

Additional Information about Holiday Inn Express Pierre/Fort Pierre

Address: 110 East Stanley Road, PO Box 1207, Fort Pierre, SD 57532
Region: United States > South Dakota > Fort Pierre
Price Range: $123 - $201 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Pierre/Fort Pierre 2.5*
Number of rooms: 83
Reservation Options:
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Also Known As:
Holiday Inn Express Pierre/Fort Pierre Hotel Fort Pierre
Holiday Inn Fort Pierre
Fort Pierre Holiday Inn
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Questions & Answers

Questions? Get answers from Holiday Inn Express Pierre/Fort Pierre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor! View of west side will show sunsets, East side the city /bridge/river”
 of 5 bubbles V1289PAbrianb, 4 Sep 2016 | Read review
“We were right above the front desk close to the elevators and we did not hear anything. Probably all rooms are equally quiet.”
 of 5 bubbles tinamN665FM, 17 Aug 2016 | Read review
“Ask for a room on the back, away from the stockyards.”
 of 5 bubbles 518mikelb, 15 Dec 2015 | Read review
“Suites are the best when available but Dawn will find a way to accommodate you”
 of 5 bubbles 666minniel, 22 Oct 2015 | Read review
“we had what's called a family suite- very,very comfortable”
 of 5 bubbles steverace, 21 Sep 2015 | Read review
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