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Cadillac Jack’s Hotel & Suites

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#10 of 24 Hotels in Deadwood
Certificate of Excellence
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1 room 2 adults 0 children
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Cadillac Jack’s Hotel & Suites
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646 Reviews from our TripAdvisor Community

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Showing 641: English reviews
Lancaster, Pennsylvania
Reviewed 8 October 2014

I have stayed at this hotel twice while traveling with my dog. The rooms are clean and the hotel is pet-friendly. I also won over $200 at the casino on my last visit, which was a bonus. The food is adequate. The location is convenient to other locations in Deadwood and to the interstate. Not a bad place to stay...

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Helpful?
Thank ebethradecic
Kristi S, General Manager at Cadillac Jack’s Hotel & Suites, responded to this review

Thank you for the comments. We're glad that your visit to Deadwood was enhanced by your stay with us at Cadillac Jack’s! It sounds like you were able to make the most of our location to navigate many attractions in the Black Hills area. I hope we'll get a chance to host you again in the future.

Wisconsin, United States
Reviewed 25 September 2014 via mobile

Stayed one night. Nothing special but okay. Advertize rooms at 39 dollars but you don't get that rate the first night. Ninty dollars plus tax but then you get socked with a 12.95 charge for the Cadillac Experience. The don't tell you about that however it is on the checkin sheet you initial and sign. If you stay the second...

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Helpful?
3Thank bc23716
Kristi S, General Manager at Cadillac Jack’s Hotel & Suites, responded to this review

Thank you so much for your feedback. While our rates fluctuate, and are based on availability, the $12 charge is similar to a resort fee. Some hotels charge this for wi-fi and fitness access. At Cadillac Jack's you receive our rewards card that provides you with $15 in Cadillac Cash to use per day, BOGO Starbucks offers, and discounts to...

Naples, Florida
Reviewed 18 September 2014 via mobile

We stayed here for one day and everything was fine, nothing extra special, but it was clean and any staff encounters were pleasant. We had pizza in the bar and it was tasty. The casino is small and not many folks gambling, but it was nice. I would stay here again if in the area.

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Helpful?
Thank BrendaNaples
Kristi S, General Manager at Cadillac Jack’s Hotel & Suites, responded to this review

Thank you so much for staying with us and for your kind words regarding our staff and service levels! We strive every day to provide excellent customer service to our guests that exceed their expectations. Thanks so much for choosing Cadillac Jack's, and we hope to have you back very soon.

St. Germain, Wi.
Reviewed 16 September 2014

Stayed one evening. The hotel is in ok shape. Not great, not horrible. Beware, they have smoking rooms!! If you don't ask when you book it, you won't get one when you arrive. And, how can you have smoking and non-smoking on the same floor,across the hall from eachother, and think it doesn't matter??? I think there are other choices...

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Helpful?
1Thank WisconsinWizard
Kristi S, General Manager at Cadillac Jack’s Hotel & Suites, responded to this review

We appreciate you taking the time to write a review of Cadillac Jack’s! Each of our staff members work very hard to help ensure all of our guests have a wonderful experience, I will be sure to pass along your comments. Thank you again and we hope to see you again soon.

Colorado Springs, Colorado
Reviewed 16 September 2014

This message is going out to Kristi the GM at Cadillac Jacks. The Positive; My wife and I had a wonderful visit at Cadillac Jacks this past weekend. Snow and all on 9/11. It was very comfortable and I truly appreciated the front desk accommodating us during the check in process. Since our scheduled room was not yet available I...

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Helpful?
1Thank RandB1987
Kristi S, General Manager at Cadillac Jack’s Hotel & Suites, responded to this review

Thank you for your review and feedback. Your positive comments regarding the "home base" hotel, well appointed room, and staff service were very kind. I do apologize for the noise from the sanitation company. We hope that you will be back again to be our guest once more.

Minneapolis, Minnesota
Reviewed 13 September 2014

We stayed at this resort for one night and would never stay again. The resort was shoddy in appearance although the room was fine. As we walked into the resort I saw a woman in the smoking room passed out. After we checked in while getting out of the elevator we saw a really drunk man going door to door...

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Helpful?
1Thank Taz T
Kristi S, General Manager at Cadillac Jack’s Hotel & Suites, responded to this review

Thank you for taking the time to share your feedback with us. While I was glad to hear that you enjoyed the room, it truly saddens me that your stay did not exceed what you were expecting. I would like to assure you we do take all of our guest’s comments very seriously. While your experience was not a regular...

Menifee, California
Reviewed 11 September 2014

This is our first stay in deadwood. CJ's was a nice room, clean & comfy. They have a casino w/ great bar &fun casino games. There is underground parking which was extra nice as we are on a motorcycle & it was raining and they are calling for snow. Another great stay for us on this years road trip.

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Helpful?
Thank Regina W
Kristi S, General Manager at Cadillac Jack’s Hotel & Suites, responded to this review

Thank you for reviewing Cadillac Jack’s. I'm so glad to hear that your stay was very enjoyable and that you loved our location, casino, and convenient parking. I hope that we will see you again during next year's road trip!

Fairport, New York
Reviewed 8 September 2014

To start out the front desk copped an attitude because we asked about "early" check-in (2PM instead of 4PM). We came back later to room that when you opened the blinds the view was a brick wall! Interesting. One night would have been enough but we stayed2. The hotel was antiquated and even smelled old. I would rethink this if...

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Helpful?
1Thank Pat14450
Kristi S, General Manager at Cadillac Jack’s Hotel & Suites, responded to this review

Thank you for taking the time to review our hotel. I will pass on your feedback to the department managers to address the issues you described. I can assure you that what you experienced is not the standard at Cadillac Jack’s. I am hopeful that you will consider another visit with us in the near future.

Willard, Missouri
Reviewed 8 September 2014

My stay here was just okay. I felt the cost of the room was a little over the top though. The room itself was okay, but was VERY disappointed in the shower. After a long day of driving, I was looking forward to a HOT shower. To my dismay, the water was barely Luke warm - and I even let...

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Helpful?
Thank GuestX101
Kristi S, General Manager at Cadillac Jack’s Hotel & Suites, responded to this review

Thank you for taking the time to leave a comment about Cadillac Jack’s Gaming Resort. I do sincerely apologize for the lack of hot water in your room. I have addressed it with our front desk team. Many guests shower in the morning, so it can take a little extra time for hot water to reach the upper floors later...

Champlin, Minnesota
Reviewed 3 September 2014

Upon arriving to the property on Monday, September 1st, everything seemed to be going good. Although there was no parking spaces available in the property parking lot, there were several spaces reserved for check-in only with a 15 minute limit. There were also several valet attendants nearby who asked if we needed assistance bringing in our belongings. Once we were...

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Helpful?
Thank NANCY B
Kristi S, General Manager at Cadillac Jack’s Hotel & Suites, responded to this review

Thank you for your review and feedback. Your comments regarding the hotel, views, and service were very kind. I do apologize for the housekeeping service issues. I did discuss your comments with the department manager and addressed the matter immediately. Thank you once again and please visit again soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Banquet Room
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Gaming is only the beginning at Cadillac Jack's! Book a room at Cadillac Jack's Hotel & Suites, then hit it big on a gaming floor that houses hundreds of state-of-the-art slot machines, plus many exciting live table games. You're also invited to enjoy a drink and a meal at Brown Rock Sports Cafe, our on-site full-service restaurant and bar. ... more   less 

Additional Information about Cadillac Jack’s Hotel & Suites

Address: 360 Main St, Deadwood, SD 57732-1236
Region: United States > South Dakota > Deadwood
Price Range: $71 - $571 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Cadillac Jack’s Hotel & Suites 3*
Number of rooms: 103
Reservation Options:
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Also Known As:
Americinn Hotel & Suites Deadwood At Cadillac Jack`s Gaming Deadwood
Americinn Hotel And Suites Deadwood At Cadillac Jack`s Gaming Resort
Americinn Hotel Deadwood
Deadwood Americinn Hotel
Hotel Style:
#5 Business Hotel in Deadwood
#6 Casino Hotel in Deadwood
#8 Family Hotel in Deadwood
#9 Romantic Hotel in Deadwood
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Questions & Answers

Here's what travellers have asked, with answers from Cadillac Jack’s Hotel & Suites staff and other travellers.
3 questions
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Questions? Get answers from Cadillac Jack’s Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No tip really”
 of 5 bubbles 51barryc, 23 Feb 2017 | Read review
“Room facing the front of the building.”
 of 5 bubbles kathyd621, 4 Feb 2017 | Read review
“They offer street view, pet friendly, and smoking rooms.”
 of 5 bubbles jackiem127, 2 Nov 2016 | Read review
“Stay on the 3 or 4th floor. Road out front has a lot of traffic. Never heard the road noise.”
 of 5 bubbles Shagger1952, 15 Sep 2016 | Read review
“If you have a group, ask for the group rate.”
 of 5 bubbles conniermoore777, 3 Sep 2016 | Read review
5 of 5