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Cadillac Jack’s Hotel & Suites

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#10 of 24 Hotels in Deadwood
Certificate of Excellence
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1 room 2 adults 0 children
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Cadillac Jack’s Hotel & Suites
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640 Reviews from our TripAdvisor Community

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Showing 635: English reviews
Birmingham, Alabama
Reviewed 5 November 2014

Stayed a couple nights here when it had recently opened. Hotel was very nice, as well as the staff. Very open to bringing my dog in to the hotel and casino. the morning breakfast buffet was the best I'd had in a while. The town was full of not so good casino buffets. Fun visit, and glad I decided on...

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Helpful?
Thank Dick J
Kristi S, General Manager at Cadillac Jack’s Hotel & Suites, responded to this review

From our entire hotel staff here Cadillac Jack’s, we thank you for your recent stay and positive review with our property. Your kind words reflect our mission to provide the best customer service possible to each of our guests and clearly in this case you found that to be true. Thank you again for your feedback and we look forward...

Pine Ridge, South Dakota
Reviewed 2 November 2014

Comfy beds, friendly service, nice view of Deadwood~definately returning~ it's a must see. Delicious menu & nice pool~ this was a relaxing weekend get away, just what the doctor ordered. See you there

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Helpful?
Thank Elaine M
Kristi S, General Manager at Cadillac Jack’s Hotel & Suites, responded to this review

We are delighted that your stay here at Cadillac Jack’s was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.

Sioux Falls, South Dakota
Reviewed 14 October 2014

Incredibly professional gambling and staff. Blackjack pits are number one. Rooms are comfortable and clean. Food is very good. Been going there for 10+ years for two day stays and I always hate to leave. Special thanks to Manager Tim, Pit Bosses Josh and Jason, Blackjack Dealers Ginger, Linda, Karen, Tina and Bob. And Mr. Mike for keeping the casino...

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Helpful?
Thank Ted D
Kristi S, General Manager at Cadillac Jack’s Hotel & Suites, responded to this review

Thank you for reviewing Cadillac Jack’s. Our staff works hard to give our guests an exceptional stay. I'm so glad to hear that we accomplished that during your most recent return visit. Thank you for letting others know about us! Again, thank you for making our hotel your favorite place in Deadwood, and we look forward to welcoming you back...

Reviewed 10 October 2014

I reserved a 6 night say at Cadillac Jacks and left after four nights. I got up the first morning to take a bath with only luke warm water, I let the water run for about 5 min. and started to run a tub of water and when the tub was full I got into luke warm water. I asked...

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Helpful?
Thank Bruce P
Kristi S, General Manager at Cadillac Jack’s Hotel & Suites, responded to this review

Thank you for choosing Cadillac Jack’s Gaming Resort. I'm so glad to hear that your family enjoyed our clean rooms and friendly housekeeping staff. I'm sorry for the water issues you experienced; you can be sure we had that looked into right away. Please come back soon!

Lancaster, Pennsylvania
Reviewed 8 October 2014

I have stayed at this hotel twice while traveling with my dog. The rooms are clean and the hotel is pet-friendly. I also won over $200 at the casino on my last visit, which was a bonus. The food is adequate. The location is convenient to other locations in Deadwood and to the interstate. Not a bad place to stay...

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Helpful?
Thank ebethradecic
Kristi S, General Manager at Cadillac Jack’s Hotel & Suites, responded to this review

Thank you for the comments. We're glad that your visit to Deadwood was enhanced by your stay with us at Cadillac Jack’s! It sounds like you were able to make the most of our location to navigate many attractions in the Black Hills area. I hope we'll get a chance to host you again in the future.

Wisconsin, United States
Reviewed 25 September 2014 via mobile

Stayed one night. Nothing special but okay. Advertize rooms at 39 dollars but you don't get that rate the first night. Ninty dollars plus tax but then you get socked with a 12.95 charge for the Cadillac Experience. The don't tell you about that however it is on the checkin sheet you initial and sign. If you stay the second...

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3Thank bc23716
Kristi S, General Manager at Cadillac Jack’s Hotel & Suites, responded to this review

Thank you so much for your feedback. While our rates fluctuate, and are based on availability, the $12 charge is similar to a resort fee. Some hotels charge this for wi-fi and fitness access. At Cadillac Jack's you receive our rewards card that provides you with $15 in Cadillac Cash to use per day, BOGO Starbucks offers, and discounts to...

Naples, Florida
Reviewed 18 September 2014 via mobile

We stayed here for one day and everything was fine, nothing extra special, but it was clean and any staff encounters were pleasant. We had pizza in the bar and it was tasty. The casino is small and not many folks gambling, but it was nice. I would stay here again if in the area.

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Helpful?
Thank BrendaNaples
Kristi S, General Manager at Cadillac Jack’s Hotel & Suites, responded to this review

Thank you so much for staying with us and for your kind words regarding our staff and service levels! We strive every day to provide excellent customer service to our guests that exceed their expectations. Thanks so much for choosing Cadillac Jack's, and we hope to have you back very soon.

St. Germain, Wi.
Reviewed 16 September 2014

Stayed one evening. The hotel is in ok shape. Not great, not horrible. Beware, they have smoking rooms!! If you don't ask when you book it, you won't get one when you arrive. And, how can you have smoking and non-smoking on the same floor,across the hall from eachother, and think it doesn't matter??? I think there are other choices...

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1Thank WisconsinWizard
Kristi S, General Manager at Cadillac Jack’s Hotel & Suites, responded to this review

We appreciate you taking the time to write a review of Cadillac Jack’s! Each of our staff members work very hard to help ensure all of our guests have a wonderful experience, I will be sure to pass along your comments. Thank you again and we hope to see you again soon.

Colorado Springs, Colorado
Reviewed 16 September 2014

This message is going out to Kristi the GM at Cadillac Jacks. The Positive; My wife and I had a wonderful visit at Cadillac Jacks this past weekend. Snow and all on 9/11. It was very comfortable and I truly appreciated the front desk accommodating us during the check in process. Since our scheduled room was not yet available I...

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Helpful?
1Thank RandB1987
Kristi S, General Manager at Cadillac Jack’s Hotel & Suites, responded to this review

Thank you for your review and feedback. Your positive comments regarding the "home base" hotel, well appointed room, and staff service were very kind. I do apologize for the noise from the sanitation company. We hope that you will be back again to be our guest once more.

Minneapolis, Minnesota
Reviewed 13 September 2014

We stayed at this resort for one night and would never stay again. The resort was shoddy in appearance although the room was fine. As we walked into the resort I saw a woman in the smoking room passed out. After we checked in while getting out of the elevator we saw a really drunk man going door to door...

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Helpful?
1Thank Taz T
Kristi S, General Manager at Cadillac Jack’s Hotel & Suites, responded to this review

Thank you for taking the time to share your feedback with us. While I was glad to hear that you enjoyed the room, it truly saddens me that your stay did not exceed what you were expecting. I would like to assure you we do take all of our guest’s comments very seriously. While your experience was not a regular...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Shuttle Bus Service
  • Banquet Room
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Gaming is only the beginning at Cadillac Jack's! Book a room at either Cadillac Jack's Ascend Collection or SpringHill Suites, then hit it big on a gaming floor that houses hundreds of state-of-the-art slot machines, plus many exciting live table games. You're also invited to enjoy a drink and a meal at Brown Rock Sports Cafe, our on-site full-service restaurant and bar. ... more   less 

Additional Information about Cadillac Jack’s Hotel & Suites

Address: 360 Main St, Deadwood, SD 57732-1236
Region: United States > South Dakota > Deadwood
Price Range: $70 - $340 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Cadillac Jack’s Hotel & Suites 3*
Number of rooms: 103
Reservation Options:
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Also Known As:
Americinn Hotel & Suites Deadwood At Cadillac Jack`s Gaming Deadwood
Americinn Hotel And Suites Deadwood At Cadillac Jack`s Gaming Resort
Americinn Hotel Deadwood
Deadwood Americinn Hotel
Hotel Style:
#5 Business Hotel in Deadwood
#6 Casino Hotel in Deadwood
#8 Family Hotel in Deadwood
#9 Romantic Hotel in Deadwood
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Questions & Answers

Here's what travellers have asked, with answers from Cadillac Jack’s Hotel & Suites staff and other travellers.
3 questions
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Questions? Get answers from Cadillac Jack’s Hotel & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room facing the front of the building.”
 of 5 bubbles kathyd621, 4 Feb 2017 | Read review
“They offer street view, pet friendly, and smoking rooms.”
 of 5 bubbles jackiem127, 2 Nov 2016 | Read review
“Stay on the 3 or 4th floor. Road out front has a lot of traffic. Never heard the road noise.”
 of 5 bubbles Shagger1952, 15 Sep 2016 | Read review
“If you have a group, ask for the group rate.”
 of 5 bubbles conniermoore777, 3 Sep 2016 | Read review
“Half the rooms face a concrete wall. If a view is important, ask for a room on the road side of the hotel.”
 of 5 bubbles BruceWallingford_CT, 4 Aug 2016 | Read review
5 of 5