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Holiday Inn Express & Suites Sioux Falls - Brandon

HIExpress.comUSD 113*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Holiday Inn Express & Suites Sioux Falls - Brandon
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138 Reviews from our TripAdvisor Community

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Showing 138: English reviews
Start your review of Holiday Inn Express & Suites Sioux Falls - Brandon
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Lexington, North Carolina
Reviewed 4 weeks ago

Very nice hotel: Clean and bed was super comfortable. I had a room on the front next to interstate, and you could hear some traffic noise. Next time, I'll request room on back side of hotel. Convenience store and restaurant located next door, so very convenient.

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Helpful?
Thank DocCP
managerBrandon_SD, General Manager at Holiday Inn Express & Suites Sioux Falls - Brandon, responded to this review

Thanks for staying with us and for noticing our beds! We replaced every bed in the hotel last February, and we get tons of compliments on them! We will be happy to honor any room location requests that we can; just let us know. We hope to see you here again soon. Regards, Beth Wooten General Manager

HOTEL’S FAVOURITE REVIEW
Reviewed 6 December 2016

We stayed here the night of Nov. 20th. This was our first stop on our week long road trip from Wisconsin to South Dakota. As usual the king suite was on Par, with a nice bed and comfortable couch. Spacious, nice Coffee maker. We chose this location for it being right off the Highways and had a place to eat...

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Helpful?
Thank jrbork74
About Hotel's Favourite Review
managerBrandon_SD, General Manager at Holiday Inn Express & Suites Sioux Falls - Brandon, responded to this review

I loved your review, especially the last part! Thanks for being a champion of our brand. I am glad to hear that you enjoyed your room and breakfast. I hope you enjoyed our recommendations of things to see in our area, and had a great time touring the Black Hills too. Regards, Beth Wooten General Manager

Reviewed 20 April 2017 via mobile

We really enjoyed our stay here. The water park was perfect for our granddaughter. The room was clean & comfortable. The staff was pleasant, helpful and courteous. Overall I would recommend this hotel and plan to stay here again.

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Helpful?
Thank Liz S
managerBrandon_SD, General Manager at Holiday Inn Express & Suites Sioux Falls - Brandon, responded to this review

Thank you for staying with us! We see lots of grandparents and grandchildren, and we know lots of good memories are made in our pool area. AND there are lots of great photos to be had as well! I appreciate all of your kind comments about our property and our staff, and we hope to see you here again soon....

Reviewed 3 April 2017 via mobile

My husband & 2 young boys booked a rm here to occupy their cousins & give nearby sister in law some solo time with their new baby. We called ahead to make sure addl kids could use the waterpark & were told it's no prob, $10 per extra wristband. Upon check in, yesterday, the woman checking us in told us...

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Helpful?
2Thank Jennifer J
managerBrandon_SD, General Manager at Holiday Inn Express & Suites Sioux Falls - Brandon, responded to this review

Thank you for bringing your family to see us. I am glad the cousins had fun and that you enjoyed the breakfast. I am very sorry if we did not tell you that the number of wristbands was limited. We normally include that in every waterpark discussion. We want everyone to have fun, and we know that there are sometimes...

Coon Rapids
Reviewed 30 March 2017 via mobile

I think in the last five years, I have stayed I. This hotel for over 150 nights. The rooms are comfortable, clean and well suited for the business travelers. They have happy hour for gusts on Tuesday, Wednesday and Thursday. Perfect after a long day at work. Other amenities include laundry on site. The staff is great. Although I don't...

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Helpful?
1Thank Blaine G
managerBrandon_SD, General Manager at Holiday Inn Express & Suites Sioux Falls - Brandon, responded to this review

Hi Blaine - Our repeat guests definitely hold a special place in our heart! Thanks for staying so often, and even taking the time to review your stay after so many visits. We know travel can be tiring, and we want our hotel to be the place you can relax after a busy day. Glad you enjoy the happy hour...

Warner, South Dakota
Reviewed 25 January 2017

Just as it says, the rooms were clean and spacious, but the pool was the opposite. I'm not sure if every room was filled with families of eight or what, but there were so many people in the pool area, it was hard to enjoy ourselves. Not to mention that when they shut the slide down for a half hour,...

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Helpful?
1Thank LostLucy
managerBrandon_SD, General Manager at Holiday Inn Express & Suites Sioux Falls - Brandon, responded to this review

Dear LostLucy, I am sorry the pool was so busy the night you were with us. It is a great attraction for our guests, and winter weekends can get busy. We limit the wristbands per room to keep it at a reasonable occupancy and this usually works well. We have added an extra staff person to the waterpark for Saturday...

Reviewed 1 January 2017 via mobile

We stayed with family for New Year's Eve. The check in process was smooth and the employees were great. The room was standard issue, but clean. The beds were nice. The pool was OK, the waterslide was fun for a bit. And they rotate using the splash pool with the waterslide so it keeps things moving. There were a lot...

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Helpful?
Thank Ryan W
managerBrandon_SD, General Manager at Holiday Inn Express & Suites Sioux Falls - Brandon, responded to this review

Hi Ryan, Thank you for spending New Year's Eve with us, and for your review. I am glad that you and your family enjoyed our waterpark, and found our check in process and employees great. While we are happy to have met your expectations, really our goal is to exceed them! We will keep working towards that goal. Have a...

Spring, Texas
Reviewed 1 January 2017

Went out of our way to stay here when driving from texas to Montana during our move. No luggage carts for guest. Had to leave half my belongings in the lobby while I took the other half to room. Same thing upon departure. Not a luggage cart anywhere. Rude front desk staff. We never got to water slide in the...

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Helpful?
Thank canyonsmom
IHGService, Guest Relations Manager at Holiday Inn Express & Suites Sioux Falls - Brandon, responded to this review

Dear canyonsmom, Thank you for choosing the Holiday Inn Express & Stes Sioux Falls Brandon, SD and posting a review and rating your stay. I would like to apologize if your stay was not a complete success and that your expectations were not met. Despite this, we appreciate your five star rating for sleep quality and the room you were...

Reviewed 27 October 2016 via mobile

We checked in 10-22-16 and noticed our room 114 was really close to the desk, but it was on the main floor and I thought it was going to be great, close to the pool, close to vending machines, close to desk if we needed anything little that we forgot... Little did I know there was a huge wedding party...

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Helpful?
Thank Peter H
managerBrandon_SD, General Manager at Holiday Inn Express & Suites Sioux Falls - Brandon, responded to this review

I am so sorry that you and your children had a poor experience with us. Usually we are very good at promptly dealing with the occasional loud guest. I spoke with our Front Office Manager and she apologized as well; she too mentioned that you left quickly and she would have liked to have had the opportunity to make amends....

Spooner, Wisconsin
Reviewed 26 October 2016 via mobile

We have been on the road for 10 days. This is our last night and the best place we've stayed. The room is big, clean, the beds are soft, and the bathroom is clean. The thermometer works correctly. And a keurig in the room.

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Helpful?
Thank merhood58
managerBrandon_SD, General Manager at Holiday Inn Express & Suites Sioux Falls - Brandon, responded to this review

So glad you finished your trip on a high note, and with us! Thank you for your very kind words. Having a good heating/cooling system, clean room, and good beds are all very important to all of our guests. And you are the second person today to mention the new Keurig in the rooms! Glad you like them. Next time...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express & Suites Convention Center, Brandon. Built for business, we are convenient to Crimson Fire, Xcel, the wind energy companies, the Corson Business Park and many other Brandon and Sioux Falls corporations. Start each day with our hot, complimentary breakfast and decadent cinnamon rolls. Guests have full access to our on-site business and fitness centers, and a large gym nearby. Our amazingly fast and free Internet access and great work desks make it easy to finish any work projects, leaving plenty of time to enjoy our complimentary guest reception on Tuesdays, Wednesdays, and Thursdays. Everyone loves our indoor water park with a 210' raft water slide (all riders must be at least 48'' tall), spa, and a play structure with a 200 gallon dumping bucket. Please note that while the water park is open every day, the big slide is open only weekends until May 25th. Starting Friday, May 25th, the slide is open daily for the summer. Our beautiful conference center hosts weddings, meetings, and training sessions for up to 350, with affordable and flexible catering options. We are five miles east of Sioux Falls on Interstate 90, and ten minutes from the airport. Scenic Falls Park, Sioux Falls' namesake, is just ten minutes away. We have great packages with pizza or trips to Grand Falls Casino, which is just ten miles from the hotel. ... more   less 

Additional Information about Holiday Inn Express & Suites Sioux Falls - Brandon

Address: 1103 N Splitrock Blvd, Brandon, SD 57005-2005
Region: United States > South Dakota > Brandon
Price Range: $148 - $294 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Sioux Falls - Brandon 2.5*
Number of rooms: 68
Reservation Options:
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Also Known As:
Holiday Inn Hotel Express And Suites Sioux Falls - Brandon
Holiday Inn Brandon
Brandon Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express & Suites Sioux Falls - Brandon staff and other travellers.
3 questions
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Questions? Get answers from Holiday Inn Express & Suites Sioux Falls - Brandon staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If noise is a concern, get a room on the upper levels. That is just common sense.”
jrbork74, 6 Dec 2016 | Read review
“Rooms above the first floor are best due to the water park.”
rcsd57701, 9 Jul 2016 | Read review
“There is easy access to all rooms, and I'd advise room information be requested in advance.”
helenruthc, 3 May 2016 | Read review
“Suites are more roomy, not so crampt. 220 was the best room ever”
chadh416, 16 Sep 2015 | Read review
“2nd floor rooms with low numbers (200's) are close to the parking lot entrance/exit and pool entrance.”
yay4susieq, 13 Sep 2015 | Read review
5 of 5
HIExpress.com
USD 113* /night
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Prices are for 1 room, 2 adults
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