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Holiday Inn Express - Sumter

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Traveller (17)
Room & Suite (20)
Dining (8)
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Overview
  • Excellent46%
  • Very good31%
  • Average15%
  • Poor4%
  • Terrible4%
Travellers talk about
“front desk”(21 reviews)
“hotel breakfast”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Bar/Lounge
2 Star Hotel
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Additional information
Offers from Holiday Inn Express - Sumter
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Rooms
4 Jun.5 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (122)
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All reviewsfront deskcheck in was easyhotel breakfastparking lotan upgradehousekeeping staffair forcethe room was niceking roomenjoyed my stayother hotelsessentialsadjustmentsacwalmart
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41 - 45 of 120 reviews
Reviewed 14 April 2015

When I first arrived I searched out the fitness center and found that it was unsuitable for anything but the most basic aerobic workout, and at that the equipment was low quality, Costs for offsite use are relatively high and front desk informed me that...More

Thank IHG_Fan
Response from IHGCare, Guest Relations Manager at Holiday Inn Express - SumterResponded 1 May 2015

Dear BoomerPickins, Thank you for taking the time to post your comments. We are sincerely sorry to read about your negative experience over some facilities and amenities of our property. Kindly be assured that we treat this matter seriously as your comments will be looked...More

Reviewed 5 April 2015

We arrive on 12/27/2014 and check in was a little slow, but the staff was great and very friendly. (We got there a little earlier than the check in time). The room was the typical Holiday Inn Express room and there were no problems. The...More

Thank Jeffrey H
Reviewed 4 March 2015 via mobile

Location is great. Breakfast is offered in main lobby, fine selection. Fire alarm went off at 5:30 in the morning! We got to enter the building a short time after fire department arrived, only to have the fire alarm go off and on continuously many...More

2  Thank Kayp942
Response from Kyle W, General Manager at Holiday Inn Express - SumterResponded 19 March 2015

Greetings, I sincerely apologize for the disturbance you experienced while staying with us. We strive to make every guest experience as relaxing as possible, and I recognize on this day we failed our guests. The entire staff and ownership met to discuss opportunities of service...More

Reviewed 10 February 2015

Very friendly staff clean rooms even the pull out. Sofa was comfortable great breakfast no noise in the hall at night had three rooms no complaints from any of my family members, we will be back. Thanks so much

2  Thank annie j
Reviewed 19 January 2015 via mobile

Four adults, 3 kids, two rooms for a one night stay. The staff was very accommodating from check in to a follow up call to let me know they had found some earrings in one of our rooms. I was informed that they had been...More

2  Thank Rathburn07
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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
USD 94 - USD 170 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 94 - USD 170 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (17)
Room & Suite (20)
Dining (8)
Pool & Beach (2)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
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Room Tips
"Avoid Room 201"
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"I always prefer the non-smoking rooms."
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"If smell is not right ask for another room."
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"We were in a suite (2 queens and a sofa bed) on the third floor. It was quiet."
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