We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Holiday Inn Express - Sumter

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 5 more sites!
Professional photos
Holiday Inn Express - Sumter
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

111 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
There are newer reviews for Holiday Inn Express - Sumter
See the most recent reviews
Showing 110: English reviews
Reston, Virginia
Reviewed 14 April 2015

When I first arrived I searched out the fitness center and found that it was unsuitable for anything but the most basic aerobic workout, and at that the equipment was low quality, Costs for offsite use are relatively high and front desk informed me that there was no special deal with any local gym nearby, this in addition to a...

 Report
Helpful?
Thank IHG_Fan
IHGCare, Guest Relations Manager at Holiday Inn Express - Sumter, responded to this review

Dear BoomerPickins, Thank you for taking the time to post your comments. We are sincerely sorry to read about your negative experience over some facilities and amenities of our property. Kindly be assured that we treat this matter seriously as your comments will be looked into. While we understand that your stay was not 100% satisfactory, we would hope that...

Decatur, Georgia
Reviewed 5 April 2015

We arrive on 12/27/2014 and check in was a little slow, but the staff was great and very friendly. (We got there a little earlier than the check in time). The room was the typical Holiday Inn Express room and there were no problems. The hotel was clean and the housekeeping staff was attentive and nice. The breakfast was a...

 Report
Helpful?
Thank Jeffrey H
Miami, Florida
Reviewed 4 March 2015 via mobile

Location is great. Breakfast is offered in main lobby, fine selection. Fire alarm went off at 5:30 in the morning! We got to enter the building a short time after fire department arrived, only to have the fire alarm go off and on continuously many more times. Elevator was down even after building was cleared by fire department. 1:30 in...

 Report
Helpful?
2Thank Kayp942
Kyle W, General Manager at Holiday Inn Express - Sumter, responded to this review

Greetings, I sincerely apologize for the disturbance you experienced while staying with us. We strive to make every guest experience as relaxing as possible, and I recognize on this day we failed our guests. The entire staff and ownership met to discuss opportunities of service that goes above and beyond, especially during times when things are not running perfectly. I...

Gaffney, South Carolina
Reviewed 10 February 2015

Very friendly staff clean rooms even the pull out. Sofa was comfortable great breakfast no noise in the hall at night had three rooms no complaints from any of my family members, we will be back. Thanks so much

 Report
Helpful?
2Thank annie j
Greenwood, South Carolina
Reviewed 19 January 2015 via mobile

Four adults, 3 kids, two rooms for a one night stay. The staff was very accommodating from check in to a follow up call to let me know they had found some earrings in one of our rooms. I was informed that they had been placed in the managers lost and found with my name, phone number, and a note...

 Report
Helpful?
2Thank Rathburn07
Lakewood Ranch, Florida
Reviewed 7 January 2015

Small town so options are limited. Highest star rating in the area is 2.5; which this hotel is. Very pleasant service abd welcoming staff and prime location. Nothing fancy, but one of the best for the area. Across from restaurants, within walking distance of a couple. Good for a family stay.

 Report
Helpful?
4Thank Veronica L
IHGCare, Guest Relations Manager at Holiday Inn Express - Sumter, responded to this review

Dear Veronica L, Thank you for taking the time to review our hotel. Your positive comments regarding our staff and location are highly appreciated. We would like to let you know that we are continuously doing our best to improve in order for us to serve you better. I truly hope that we will get another opportunity to welcome you...

Reviewed 14 December 2014

I am writing this review from the hotel. It is 1:28 am and we checked in the hotel approximately 1 1/2 hours ago after a 6 hour drive from VA. If it weren't so late and I didn't have a 1 year old, I would ask for a refund and find another hotel. The shower has a floor mat that...

 Report
Helpful?
2Thank Kokoslynk
Kyle W, General Manager at Holiday Inn Express - Sumter, responded to this review

Greetings, I do apologize for the issues you experienced and that we lost your business due to an unsatisfactory room. We seek to proactively solve problems prior to a guest experiencing them, rather than in a reactivate manner. We have addressed the issues you experienced, and hope in the future you continue to choose to stay at the wonderful Holiday...

Hedgesvill
Reviewed 3 December 2014

This hotel was pretty standard as Holiday Inns go. The rooms were clean and comfortable. The space was very functional with a fridge and microwave. The breakfast room was neat and easy to navigate. Most exceptional, however, was the front desk staff. I had to call from the car to book a room and he was extraordinarily courteous and helpful...

 Report
Helpful?
Thank Carol R
Lexington, North Carolina
Reviewed 3 December 2014

Sumter SC is one of the locations that I travel to several times per year. I always stay at this hotel. It is close to shopping if you forgot to pack something and close to many restaurants. The staff is friendly and helpful. The rooms are clean and breakfast is always good at HI Express:-) But you better book early...

 Report
Helpful?
1Thank SHarveyNC
Fl
Reviewed 11 November 2014

After encountering a few dirty Holiday Inn Express Hotels this one is a nice change..clean and very comfortable bed and sheets ...friendly staff ..only downside is the slowed down internet Time warner is Fast but this one slowed down to under 2MB

 Report
Helpful?
Thank uli1

54 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (17)
Viewed
Hotel & Grounds (1)
Viewed
Room/Suite (8)
Viewed
Bathroom (1)
Viewed
Other (7)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (37)
Viewed
Hotel & Grounds (9)
Viewed
Dining (8)
Viewed
Room/Suite (11)
Viewed
Family/Play Areas (1)
Viewed
Pool/Beach Area (2)
Viewed
Business Centre/Function Rooms (2)
Viewed
Other (4)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Sumter hotels
0.5 km away
Hampton Inn Sumter
Hampton Inn Sumter
#1 of 19 in Sumter
307 reviews
0.1 km away
Comfort Suites
Comfort Suites
#6 of 19 in Sumter
59 reviews
0.6 km away
SpringHill Suites Sumter
Show Prices
Show Prices
Show Prices
0.3 km away
Candlewood Suites Sumter
0.3 km away
Country Inn & Suites By Carlson, Sumter
0.1 km away
Sleep Inn
Sleep Inn
#12 of 19 in Sumter
46 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Welcome to Sumter South Carolina. Our hotel in Sumter, SC is near Shaw Air Force Base, International Paper, Pilgrims Pride, McEntire Air National Guard, Sumter Palmetto Tennis Complex, Becton Dickenson, Caterpillar and Sumter Exhibition Center. The Holiday Inn Express is located right next to Outback Steakhouse and across from Wal-Mart Super Center. Our clean and comfortable accommodations in Sumter, SC include a full hot breakfast, sleeper sofa, micro-fridge, iron & board, hair dryer, coffeemaker, 27' television, two speaker phones, voicemail, alarm clock and free high speed Internet access. We also feature a fitness center, a business center, a guest laundry and to make your stay even more relaxing we offer an indoor heated pool and outside patio. Whether you are traveling for business or pleasure Stay Smart in Sumter, South Carolina and make the Holiday Inn Express Sumter Hotel your home away from home! ... more   less 

Additional Information about Holiday Inn Express - Sumter

Address: 2490 Broad St, Sumter, SC 29150-1858
Region: United States > South Carolina > Sumter
Price Range: $127 - $240 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express - Sumter 2.5*
Number of rooms: 79
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, IHG, Travelocity, Odigeo, Orbitz and Priceline so you can book your Holiday Inn Express - Sumter reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express - Sumter Hotel Sumter
Holiday Inn Sumter
Sumter Holiday Inn
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Questions? Get answers from Holiday Inn Express - Sumter staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I always prefer the non-smoking rooms.”
 of 5 bubbles lisaacuff, 18 Oct 2016 | Read review
“If smell is not right ask for another room.”
 of 5 bubbles Pacificpatience, 9 Aug 2016 | Read review
“We were in a suite (2 queens and a sofa bed) on the third floor. It was quiet.”
 of 5 bubbles MacM664, 3 Jun 2016 | Read review
“please check that your windows do not face a light in the parking lot”
 of 5 bubbles adnanshamsi, 13 Jan 2016 | Read review
“We went for the king suite & loved it”
 of 5 bubbles dieslgirl, 11 Sep 2015 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay