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Holiday Inn Express - Sumter

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Traveller (17)
Room & Suite (20)
Dining (8)
Overview
  • Excellent47%
  • Very good30%
  • Average15%
  • Poor4%
  • Terrible4%
Travellers talk about
“front desk”(21 reviews)
“hotel breakfast”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Bar/Lounge
2 Star Hotel
All hotel details
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Offers from Holiday Inn Express - Sumter
Special Offer: Book Direct and Save
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Reviews (121)
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Traveller rating
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35
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6
5
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LanguageEnglish
54
35
19
6
5
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All reviewsfront deskcheck in was easyhotel breakfastparking lotan upgradehousekeeping staffair forcethe room was niceking roomenjoyed my stayother hotelsessentialsadjustmentsacwalmart
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11 - 15 of 119 reviews
Reviewed 2 November 2016 via mobile

This place is an easy check in. Quick, fast, no issues. Room was stylish with updated decor. My room was quiet, just how I prefer. No problem with my stay. My only comment: I moved the ottoman & quickly noticed the housekeeping staff neglected to...More

1  Thank Traveler11207
Response from IHGHotelsSumterSC, Guest Relations Manager at Holiday Inn Express - SumterResponded 8 November 2016

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We are also appreciative for your feedback on our housekeeping practices and we...More

Reviewed 18 October 2016

The staff is warm and welcoming and very accommodating. The room was quite clean and comfortable. The breakfast was great and I really enjoyed my stay. I have family in the area and am looking forward to my next trip.

Thank lisaacuff
Response from IHGHotelsSumterSC, General Manager at Holiday Inn Express - SumterResponded 21 October 2016

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

Reviewed 10 August 2016 via mobile

Room was spacious clean and calming bed was soft and room had a freat cool temp. Continental breakfast was great. I would stay here again. Booking site said i could pay when i arrive but the hitel did not let me so i had to...More

Thank Tasha C
Response from IHGHotelsSumterSC, Manager at Holiday Inn Express - SumterResponded 16 August 2016

Thank you for your review! We are glad you enjoyed your stay with us. We look forward to welcoming you back in the future. Please let us know what we can do to give you the 5 star experience for your next stay.

Reviewed 9 August 2016

Check in was easy and efficient. Lobby area appeared clean and well appointed but I immediately could smell mold/mildew scent. First night difficulty sleeping due to very strong mildew smell that appeared to be worsened by fan in a/c. I went to front desk and...More

Thank Pacificpatience
Response from IHGHotelsSumterSC, Manager at Holiday Inn Express - SumterResponded 16 August 2016

Thank you for your review. We are sorry that you have had the experience you did with both the ventilation and your reservation issue. We would like to be given the chance to make it right. Please contact us at hexpress2004@gmail.com and request Raj so...More

Reviewed 31 July 2016 via mobile

Everything from the welcome at reception though to the position of the hotel / condition of the rooms offers the business traveller a first class experience. Enjoyed my stay there. Breakfasts offered a variety that would satisfy my tastes

Thank RayJude
Response from IHGHotelsSumterSC, General Manager at Holiday Inn Express - SumterResponded 21 October 2016

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Breakfast included
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Breakfast Available
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Bar/Lounge
Details
Price range
USD 99 - USD 200 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 99 - USD 200 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (17)
Room & Suite (20)
Dining (8)
Pool & Beach (2)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
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Room Tips
"Avoid Room 201"
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"I always prefer the non-smoking rooms."
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"If smell is not right ask for another room."
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"We were in a suite (2 queens and a sofa bed) on the third floor. It was quiet."
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