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I agree with TravelPT1, rooms do smell-one of ours had an air freshner which helped a little. Extremely noisy with people running back and forth in the halls until after 2AM. The person staying one floor above us was doing jumping jacks or something at...More
Response from IHGService, Guest Relations Manager at Candlewood Suites SumterResponded 2 days ago
Thanks for choosing the Candlewood Suites Sumter for your lodging needs, we're glad to have hosted your stay.
It's disconcerting to learn that the accommodations provided fell below your expectations. On behalf of the team, please accept my sincere apologies for the inconvenience...More
After reading the previous reviews, we were surprised to find that our hotel room was very clean and had very thing we needed. We started in a pet friendly room with our dog, cat, and three children. The room had a pleasant smell, which can...More
Room smells, noise heard upstairs with people walking, stains in the bathroom, stains on the carpet...general unclean appearance in the lobby and halls. Workout room sufficient.
I will NOT return after my stay.More
Response from IHGHotelsSumterSC, Guest Relations Manager at Candlewood Suites SumterResponded 11 January 2017
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome...More
My daughter and I stayed here because it was rated high in the AAA animal friendly book.
I am an AAA member so I figured it would be a good place to stay. I was sad to realize there was no AAA discount and there...More
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Response from IHGService, Guest Relations Manager at Candlewood Suites SumterResponded 26 December 2016
Thank you for leaving us a feedback on your recent stay. While I am delighted you found the rooms to be wonderful and large, I regret that the pet fee, poor cleanliness of the bathroom and hospitality of our hotel receptionist fell below...More
My room was clean and smelled nice. The hotel is located in a convenient area and has great free laundry, and a mini kitchen.
The staff has let the construction worker guests take over the hotel. This group of ppl have set up a grill,...More
Thank F R
Response from IHGHotelsSumterSC, General Manager at Candlewood Suites SumterResponded 21 October 2016
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
USD 110 - USD 300 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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