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Traveller (15)
Room & Suite (49)
Dining (8)
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Overview
  • Excellent43%
  • Very good31%
  • Average13%
  • Poor9%
  • Terrible4%
Travellers talk about
“first floor”(22 reviews)
“clean rooms”(12 reviews)
“stay there again”(17 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Family Rooms
2 Star Hotel
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Rooms
1 Jul.2 Jul.
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1 room, 2 adults, 0 children
Standard Room
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Reviews (394)
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387 results
Traveller rating
160
120
54
37
16
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LanguageEnglish
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160
120
54
37
16
Show reviews that mention
All reviewsfirst floorclean roomsstay there againconvenient locationthe breakfast areabreakfast staffdowntown charlestonstaff was very friendlybed was very comfortablenice place to staylots of restaurantsfront desk stafffree breakfastwalmartinterstate
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1 - 5 of 387 reviews
Reviewed 5 days ago

Location convenient to stores and I26 into Charleston, but that fact does not out balance negatives. Facelift and thorough cleaning needed throughout hotel. First room check-in bathroom toilet not working. No maintenance available. Moved to another room, rings on shower curtain torn, so curtain was...More

Thank pftzgrld
Response from Comfort Inn S, Guest Relations Manager at Comfort InnResponded 4 days ago

Thank you for taking the time to review our hotel, we will use your feedback as a learning tool to improve our level of customer service. We look forward to seeing you again on your next visit to Summerville.

Reviewed 3 weeks ago via mobile

Housekeeping is really lacking here. Bathroom is dirty, food was left in the refrigerator, towels weren't replaced, pubic hair in the bathtub. Loved the breakfast. The lady working the breakfast was great. Had to listen to a housekeeping person argue with a desk person loudly...More

Thank Ace F
Response from Comfort Inn S, Guest Relations Manager at Comfort InnResponded 2 weeks ago

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests...More

Reviewed 26 March 2018

Good but not particular special. Starting to look a bit tattered here and there but not so much that you wouldn't want to stay here. More importantly, the room and hotel are clean. The staff is pleasant, efficient and accommodating. Prices are excellent here considering...More

Thank Fudbutter
Response from ComfortInnSC509, General Manager at Comfort InnResponded 28 March 2018

Thank you for taking the time to review our hotel, we will use your feedback as a learning tool to improve our level of customer service. We look forward to seeing you again on your next visit to Summerville.

Reviewed 17 October 2017

In need of much updating and maintenance. Bath in our room had not been cleaned, with hairs (different colors, textures) on tub, soap dish and wall. Toilet hadn't been cleaned, and was also badly stained. Because we arrived after 11:00 pm after a 12 hour...More

Thank Cheryl F
Response from ComfortInnSC509, General Manager at Comfort InnResponded 18 October 2017

Thank you for taking the time to review our hotel, we will use your feedback as a learning tool to improve our level of customer service. We look forward to seeing you again on your next visit to Summerville.

Reviewed 15 October 2017

First time staying here & it was a very pleasant experience! Entire staff was friendly, competent, engaging & very knowledgeable of the surrounding area. Our room on the first floor was tastefully appointed, well-lit, roomy and comfortable. Bedding was clean & inviting. One queen bed...More

Thank Nancy H
Response from ComfortInnSC509, General Manager at Comfort InnResponded 18 October 2017

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

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Most Booked Properties in Summerville
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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Pool
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Self-Serve Laundry
Dry Cleaning
Laundry Service
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Outdoor pool
Details
Price range
USD 107 - USD 155 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 107 - USD 155 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (15)
Room & Suite (49)
Dining (8)
Pool & Beach (7)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
MizPeps
8 February 2017|
AnswerShow all 2 answers
Response from ComfortInnSC509 | Property representative |
We are just a 2 story property with no elevator, but do have stairs located conveniently throughout the property.
0
Votes
Edythe D
2 August 2016|
AnswerShow all 2 answers
Response from ComfortInnSC509 | Property representative |
No we are not a pet friendly facility
0
Votes
gailjnh
13 October 2015|
Answer
Response from Liz W | Property representative |
I apologize, but we do not offer an airport shuttle. If you call the hotel directly, we will be happy to provide the name and contact information for a dependable taxi service. Thank you for your interest in our property.
0
Votes
Room Tips
"This is a 2 floor property with no elevator. If you have luggage, the first floor is the place to stay."
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"Be aware there are only stairs for this 2 story hotel."
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"If you have a suitcase, ask for 1st floor room because there is no elevator."
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"We stayed on the first floor close to an exit. Room 119"
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