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Holiday Inn Rock Hill

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193 Reviews from our TripAdvisor Community

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Showing 191: English reviews
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Reviewed 2 weeks ago

My wife and I visited Rock Hill for a conference and could have chosen anywhere to stay...in fact a couple of hotels were a few dollars cheaper. The reason we made Holiday Inn our choice is the care and follow up from these postings by the manager, Jessica. As you will see in these reviews she reads them and acts...

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Helpful?
1Thank William K
Randhir A, Front Office Manager at Holiday Inn Rock Hill, responded to this review

William K, I am truly touched by your review. Thank you so very much for your kind words and personal recognition. I do love what I do! I have been invested in Customer Care/ Travel for about 15 years and I truly love the opportunity to meet, welcome and WOW guests every day. I am honored to be able to...

Reviewed 4 weeks ago via mobile

Hotel was fine, but the shower water pressure would drop to a dribble and then spike and stop again. Hotel management denied there was a problem and sent a maintenance guy to switch the shower head. Shockingly it didn't help the issue. A straw poll of other residents confirmed the same issue.

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Thank tleveler
Randhir A, Front Office Manager at Holiday Inn Rock Hill, responded to this review

tleveler, I regret to hear that the shower water pressure was not up to par during your stay with us. I understand that this must have caused a major inconvenience to you. I am sorry if you felt as if management did not assume responsibility for the issue. I had called and left a message for you yesterday, please call...

Bellbrook, Ohio
Reviewed 14 February 2017

About 6 PM the fire alarms went off then stopped. A call to the front desk said it was a false alarm. About 6:30 went to leave our 4th floor room only to be told by another guest that the elevators were not working. So we hoofed down 4 flights (we are older seniors!) and ended up outside. It seems...

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Thank Lynn B
Randhir A, Front Office Manager at Holiday Inn Rock Hill, responded to this review

Lynn B, I want to extend my honest apology for the fire alarm accidentally being set off from someone on property. I also want to apologize for the wait time on the elevator to be put back in service. I understand that it did take about two hours for the Fire Department to come to reset the elevators. I am...

Reviewed 14 February 2017 via mobile

My wife and I spent 2 nights here and we're not impressed. This is a new facility. The staff could have been more helpful. The hot was was hot but half way through your shower it slows to a triple, thus a cold rinse. The elevators quit working and the staff unlocked the outside door letting us walk up the...

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Helpful?
Thank dodydoug
IHGService, Guest Relations Manager at Holiday Inn Rock Hill, responded to this review

Hello dodydoug! Thank you for your feedback regarding your stay at Holiday Inn Rock Hill, SC We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry we fell below your expectation regarding customer service, elevator and your shower experience. We will address these concern. We hope you give us a chance in...

maryland
Reviewed 28 January 2017

The hotel facility was nice. The room was clean. I liked the fact that the TV had standard cable TV service and not something annoying like LodgeNet. There was refrigerator without a freezer, which was quiet. The Kuerig coffee maker was nice. A minor complaint was the under window heating/AC unit, which was too noisy. Fortunately after cooling the room...

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Thank pogomaster
Akron, Ohio
Reviewed 18 January 2017

This property is 7 years old, but looks like 7 months old. It's clean and modern looking. We had dinner in the restaurant. Thank you Aubrey for recommending the she crab soup. It was great.He was a great server and bar tender. After a long drive, the last thing you want to do, is get in the car and go...

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Thank MissDoug
Randhir A, Front Office Manager at Holiday Inn Rock Hill, responded to this review

MissDoug, Thank you for your kind words and Five Star Review! I am glad you enjoyed the tidy modern ambiance of our property and service in our in-house restaurant. I agree with you and Aubrey about the she-crab soup. It IS delicious!! I am delighted that our restaurant staff provided the quality of professional service as depicted. I will be...

Charleston, South Carolina
Reviewed 27 December 2016 via mobile

Went to spend Christmas with my stepdaughter. The hotel was amazing. The staff was so friendly. I was very impressed with the room. Very comfortable. Definitely will return and recommend to all my family and friends.

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Thank meenaboo82
Randhir A, Front Office Manager at Holiday Inn Rock Hill, responded to this review

meenaboo82, Thank you for recommending Holiday Inn Rock Hill, I am glad your stay was Amazing! Thank you for choosing us for you Christmas Vacation getaway. I am glad we made a positive lasting impression and I look forward to your return the next time you are in the area. I am delighted to hear that your room was impressive...

Reviewed 21 December 2016

My company had our annual holiday party here and it was "The" best experience!! Bri and Aarin, the event planners were extremely nice and accommodating. The sous chef Roshan is extremely talented (and handsome) and created a beautiful spread for our employees, Aubrey the bartender was a hoot and very friendly as well. The holiday decor that was set up...

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Thank Tara J
Randhir A, Front Office Manager at Holiday Inn Rock Hill, responded to this review

You can't top "The" Best Experience! Thank you so very much for sharing your perfect experience during your holiday event. I am glad you had the chance to work with Bria, she is a great, detailed, event organizer and is a new highlight to our Sales Team here. Thank you for highlighting Chef Roshan, Aarin and Aubrey as well for...

Reviewed 9 December 2016 via mobile

This has been the perfect place to stay. Beautiful, friendly staff, rooms real nice and comfy. Mall, restaurant, bowling and close to interstate. Set up nice for the Christmas holiday. The hotel restaurant Kem's was great! The pool was indoor and heated. Nice little workout room. Real clean.

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Thank K Christine S
Randhir A, Front Office Manager at Holiday Inn Rock Hill, responded to this review

K Christine S, I am delighted to read your feedback in review our your stay with us at Holiday Inn Rock Hill. I am happy to hear you were able to have time to enjoy the hotel amenities such as the pool, workout room, and Kem's restaurant as well as explore in the local area to experience the convenience of...

Reviewed 18 October 2016 via mobile

Friendly staff at check in, and the room is what you would expect from a newer holiday inn. Clean and modern style. A/C worked/ran all night long which is nice because most people like the sound to sleep. Unfortunately the breakfast was underwhelming, but quick tip... the nice wait staff ordered me fresh to made eggs instead of the scrambled...

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1Thank Richard R
Randhir A, Front Office Manager at Holiday Inn Rock Hill, responded to this review

Richard R, Thank you for your Trip Advisor review. I am glad you were warmly welcomed by our friendly Front Desk staff upon check-in and enjoyed the clean modern ambiance of the hotel. I am happy to hear that our breakfast staff was helpful in arranging your Fresh to Order breakfast option. I thank you for taking the time to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to Rock Hill s new and only full service hotel in York County, the Holiday Inn Rock Hill. Our guests enjoy signature Southern hospitality, and will delight in the hotel's excellent location for both the professional and leisure traveler. We are within walking distance of the Rock Hill Galleria Mall, just a few blocks from over 30 outdoor shops and restaurants, and within a leisure drive to Manchester Meadows, Winthrop University and Charlotte Douglas International Airport (CLT). Newly constructed, our hotel boasts the newest in quality and amenities. Ourmeeting facilities provide ample space to host business and leisure events alike. Relax with a drink at the end of the day at our bar and lounge or retire to your guest room and allow us to serve you with in room dining. After a quite nights rest awaken to our Carolina blue skies and join us for breakfast in our restaurant or on the patio. Should you need directions kindly ask our front desk agents they will be happy to provide you with directions to the many business and athletic parks surrounding our hotel. The Holiday Inn Rock Hill. The pleasure is ours! ... more   less 

Additional Information about Holiday Inn Rock Hill

Address: 503 Galleria Boulevard, Rock Hill, SC 29730
Region: United States > South Carolina > Rock Hill
Price Range: $175 - $306 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Rock Hill 3*
Number of rooms: 108
Reservation Options:
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Also Known As:
Holiday Inn Rock Hill Hotel Rock Hill
Hotel Style:
#1 Romantic Hotel in Rock Hill
#3 Business Hotel in Rock Hill
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Questions & Answers

Questions? Get answers from Holiday Inn Rock Hill staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor was very nice.”
 of 5 bubbles KimF375, 15 May 2016 | Read review
“Take the better room!”
 of 5 bubbles christopherlR1197CE, 6 Mar 2016 | Read review
“For what it's worth, I prefer handicap rooms even though I don't need what they offer.”
 of 5 bubbles Banjo766, 2 Mar 2016 | Read review
“I was on floor 2, far from the elevator. Room 230 I think. Pretty good room and quiet.”
 of 5 bubbles williamg266, 9 Jul 2015 | Read review
“Stayed twice within a week and each room was quiet even though close to elevator”
 of 5 bubbles Nevertravelovr1225, 26 May 2015 | Read review
5 of 5