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Best Western Plus Airport Inn & Suites

468 reviews
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Traveller (22)
Room & Suite (17)
Dining (4)
Overview
  • Excellent36%
  • Very good30%
  • Average15%
  • Poor8%
  • Terrible11%
Travellers talk about
“cracker barrel”(15 reviews)
“indoor pool”(24 reviews)
“room was clean”(28 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Free Airport Transportation
Suites
2.5 Star Hotel
All hotel details
Offers from Best Western Plus Airport Inn & Suites
Special Offer: BOOK DIRECT & SAVE
Hotel deals
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Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (468)Write a Review
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42
54
Show reviews that mention
All reviewscracker barrelindoor poolroom was cleanstay there againwafflesfront desk stafffitness centerwould recommend this hotel to anyonehot breakfastfamily reunionshort drivefree breakfastdowntown charlestonihopshuttlemotelshampoo
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51 - 55 of 461 reviews
Reviewed 8 August 2017

Service at check in was awesome! But as I went into the room and got ready for bed after a 5 hour drive I jump in the shower to a empty soap dispenser and empty shampoo dispenser and a used bar of soap! So glad...More

Review collected in partnership with Best Western
Thank davidkX8048NU
Response from Gloria B, Guest Relations Manager at Best Western Plus Airport Inn & SuitesResponded 16 August 2017

Dear davidkX8048NU, We are sincerely sorry that your room was not prepared properly. Rest assured we have addressed this issue with our cleaning staff and retraining of new employees are complete. Thank you so much for choosing our hotel and we hope you will give...More

Reviewed 31 July 2017

Bad smell on Hall Ways, way to much noise at night inside the rooms and floors that don't let you sleep. Both of my night we couldn't sleep up to 3:00 am. Poor room service they forget to do your room and when they do...More

Review collected in partnership with Best Western
Thank juliorH9448YA
Response from Gloria B, Guest Relations Manager at Best Western Plus Airport Inn & SuitesResponded 1 August 2017

Dear juliorH9448YA After reading you review, we believe this is posted to the wrong hotel. Your comments do not sound like our facility nor services. Please check the address to insure it's posted correctly Most sincerely Best Western Plus Airport Inn & Suites North Charleston,...More

Reviewed 31 July 2017 via mobile

Came in on business, I travel a lot. The experience from booking a week before arrival until my day of departure was Awesome! Just the best accommodating Front End Manager I've had the pleasure of experiencing. Latuasha R. Thanks for a great customer service experience,...More

Thank KeithLong411
Response from Gloria B, Guest Relations Manager at Best Western Plus Airport Inn & SuitesResponded 7 August 2017

Dear KeithLong411 Thank you for such a wonderful review. As always it is a rewarding to learn that our efforts have an impact on our guest. We pride ourselves on providing outstanding customer service from check in to check out. I will pass your comments...More

Reviewed 29 July 2017

Great experience and hotel. Widh I could've stayed longer. Beds were comfortable, internet was fast,breakfast was always on time & delicious. TV, mini fridge and microwave all worked perfectly. Thank you for all the wonderful service.

Review collected in partnership with Best Western
Thank 201stanleyb
Response from Gloria B, Guest Relations Manager at Best Western Plus Airport Inn & SuitesResponded 1 August 2017

Dear 201stanleyb, It was a pleasure to have you stay with us. Your business is very important to us and is always appreciated. We look forward to having you visit again soon. Most sincerely Best Western Plus Airport Inn & Suites North Charleston, SC

Reviewed 27 July 2017

The staff was great. They showed care and concern when or son left his stuffed animal there. We called more times than we should have but they never got fed up! The breakfast was hot and well stocked.More

Review collected in partnership with Best Western
Thank W2227VJmichelled
Response from Gloria B, Guest Relations Manager at Best Western Plus Airport Inn & SuitesResponded 1 August 2017

Dear W2227VJmichelled When a child looses his most valued stuffed animal, it's very important. We are glad that we could assist with the situation. Thank you so much for staying with us and for posting these comments. Most sincerely, Best Western Plus Airport Inn &...More

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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Pool
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Free Parking
Airport Transportation
Breakfast included
Meeting Rooms
Laundry Service
Self-Serve Laundry
Shuttle Bus Service
Dry Cleaning
Multilingual Staff
Conference Facilities
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
USD 98 - USD 191 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#23 Business Hotel in North Charleston
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 98 - USD 191 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#23 Business Hotel in North Charleston
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (22)
Room & Suite (17)
Dining (4)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
20 December 2016|
AnswerShow all 3 answers
Response from Gloria B | Property representative |
You must be 21 or 18 if accompanied by an adult.
0
Votes
Janey2u
22 February 2016|
AnswerShow all 3 answers
Response from ArizonaTravelers42 | Reviewed this property |
The shuttle operates from 7AM until 11PM when we were there. They were kind enough to leave at 6:45 AM as we had an early flight.
0
Votes
bearhunter4
30 April 2015|
Answer
Response from charliebrown1 | Reviewed this property |
They have certain times for shuttle. We went to information desk on arrival to airport and they called for us and taxi was sent to airport .
0
Votes
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12
Room Tips
"Better soap"
Read review
"Suite n on front of hotel"
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"Some airport noise. Not bad."
Read review
"Pick the top floor."
Read review
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