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WoodSpring Suites Charleston Ashley Phosphate

39 reviews
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Traveller (6)
Room & Suite (16)
Hotel & Grounds (6)
Overview
  • Excellent25%
  • Very good20%
  • Average10%
  • Poor7%
  • Terrible38%
16 Apr 2017
“Not happy with property-mostly our situation.”
3 Aug 2017
“It is not a hotel but a ghetto!”
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
Suites
Kitchenette
Pets Allowed
2.5 Star Hotel
All hotel details
Offers from WoodSpring Suites Charleston Ashley Phosphate
Special Offer: Now Pet-Friendly . . .
Rooms
28 Jan.29 Jan.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (39)Write a Review
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Reviewed 4 August 2017

Very rude unprofessional staff Extra charges no body can explain!!! Empty kitchen! No cookware or silverware! It is not a hotel but a ghetto! Noises and terrible smells in the hallways, drugs....! There is no housekeeping at all! Problems with room key, had to go...More

Thank polikritpolikrit
Response from Heather L, Guest Relations Manager at WoodSpring Suites Charleston Ashley PhosphateResponded 29 August 2017

I do apologize that our hotel didn't quite meet your expectations. I have shared your comments with my staff in hopes of improving our future services.

Reviewed 18 July 2017

My housekeeperl Karletta is professional, friendly. She gave us everything we needed. She's a great cleaner too. Aloria and Deja provided us with clean towels, soap etc when we ran out. They to are very friendly. All of these ladies work as a team. They...More

Thank Tanya C
Response from Heather L, Guest Relations Manager at WoodSpring Suites Charleston Ashley PhosphateResponded 2 August 2017

We will let our staff know you were happy with their service. We always want to be as accommodating as we can to each and every one of our guests. We are glad we were able to do that for you and your family. Please...More

Reviewed 9 July 2017

My boyfriend and I stayed in this hotel for three weeks on the dot. The staff was okay. The key they gave us stopped working on a night where we came in really late, and staff did come to help, and they temporarily solved the...More

Thank Jazeta
Response from Heather L, Guest Relations Manager at WoodSpring Suites Charleston Ashley PhosphateResponded 11 July 2017

We apologize for the inconvenience but I'm glad that it didn't have a big impact on your stay with us. We appreciate your feedback and hope to see you again the next time your travels bring you to our area.

Reviewed 28 May 2017

My family and I stayed for a while . The staff was friendly and thoughtful. I had a little health scare while there and they seemed concerned. They made sure I was okay when I got back from the hospital.

Thank kmascow
Response from Heather L, Guest Relations Manager at WoodSpring Suites Charleston Ashley PhosphateResponded 22 June 2017

We are pleased to read that our staff was responsive to you. We hope you will come back and see us if you find yourself in need again.

Reviewed 9 May 2017 via mobile

Stay was pleasant. Met my needs while I was in town. Room was a decent size and it was clean. Convenient because I was not too far from stores and food. April and Deja were very helpful and professional.

Thank joepvaldez78
Response from Heather L, Guest Relations Manager at WoodSpring Suites Charleston Ashley PhosphateResponded 16 May 2017

WoodSpring Suites strives to provide guests with an environment they can enjoy, feel comfortable and want to return too. We are glad to hear we did that for you. We wish you well in your future travels and hope you will visit us again soon.

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Laundry Service
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Details
Price range
USD 57 - USD 111 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Smoking rooms available, Accessible rooms
Details
Price range
USD 57 - USD 111 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Smoking rooms available, Accessible rooms
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Traveller (6)
Room & Suite (16)
Hotel & Grounds (6)
Bathroom (1)
Questions & Answers
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Room Tips
"Stay away from this place!!!"
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"I think the first floor would have been better for us. Third floor seems to be a smoking floor."
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"Ask to be away from the front entrance for sure."
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"Find somewhere else and save the aggrivation"
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