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Fairfield Inn & Suites Charleston North/Ashley Phosphate

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Fairfield Inn & Suites Charleston North\/Ashley Phosphate
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255 Reviews from our TripAdvisor Community

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Showing 250: English reviews
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Reviewed 4 days ago NEW

I rented two rooms for two nights, the maid service was poor, they made beds only! Did not replace soiled towels, did not replace shampoo or soap and this was in both rooms! We addressed our complaint with the front desk and they showed no surprise and little concern for our inconvenience. I am Marriott Gold Elite Member and am...

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Helpful?
Thank Robert B
Vincent L, Manager at Fairfield Inn & Suites Charleston North/Ashley Phosphate, responded to this review

Thank you for taking the time to share your recent experience at the Fairfield Inn & Suites Charleston North/Ashley Phosphate with us. As the cleanliness & condition of our hotel is a key priority, I am very sorry that your guestroom fell short of your expectations. Please feel free to contact me direct for more details regarding your stay and...

Jacksonville Beach, Florida
Reviewed 1 week ago via mobile

The hotel over all is very good. Clean room, great staff and a good stay. The rooms are showing their age a little but are well maintained The only problem I had was the WiFI was a little wonky. I kept losing internet but the hotel was booked so probably just too many users. Overall a very good stay.

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Helpful?
Thank Hamshar
Vincent L, Manager at Fairfield Inn & Suites Charleston North/Ashley Phosphate, responded to this review

Thank you for your recent stay with us, and submitting a such a great review! Vincent Lamb-Hotel Manager

Columbia, United States
Reviewed 2 weeks ago

The location of the hotel is outstanding! Close to the Interstate and all shopping, dining and other hotels. The room was very comfortable and clean. The staff is extremely friendly and helpful. I recommend that you stay here if you will be overnight and I know you will love all of the amenities.

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Helpful?
1Thank Lewis N
JacquelineMeskauskas, Front Office Manager at Fairfield Inn & Suites Charleston North/Ashley Phosphate, responded to this review

Dear Lewis N, As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come...

Reviewed 3 weeks ago

I have been visiting the North Charleston area frequently over the last year. I have stayed at many of the hotels around the area. LIke many hotels in the area, the place is clean and the beds are very comfortable. What keeps bringing me back to this location is the people. Checking in late, or showing up early for breakfast,...

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Helpful?
1Thank Anthony S
Vincent L, Manager at Fairfield Inn & Suites Charleston North/Ashley Phosphate, responded to this review

I t's always pleasing to see our guests expressing their satisfactory experiences because it ensures that our guest's expectations are being met or exceeded. It's even more pleasing to see that the staff's level of service is what you commented most passionately about! I will make sure I share your comments with Christal. Thank you, Vincent Lamb-Hotel Manager

Reviewed 4 weeks ago via mobile

The hotel was clean, comfortable, and quiet. Our shower had the best water pressure I've found in recent memory. The complimentary breakfast was extensive and tasty. What really stood out was the staff -- Christal et al -- who were exceptionally friendly, engaging, and eager to go the extra mile to ensure a perfect stay. They take hospitality seriously!

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Helpful?
Thank Ragtimeji
JacquelineMeskauskas, Front Office Manager at Fairfield Inn & Suites Charleston North/Ashley Phosphate, responded to this review

Dear Ragtimeji, Thank you so much for taking the time to review your most recent stay at Fairfield Inn & Suites Charleston North. We sincerely appreciate your kind words and hope we see you again if your travels bring you our way! I will be passing along the review to Mrs. Christal and the rest of the staff. We do...

Detroit, Michigan
Reviewed 4 weeks ago

The Hotel is okay, the people who work there are very nice and friendly. The room was clean and the bed was comfortable. It’s not the best location; the traffic was kind of bad on Ashly Phosphate. The breakfast is good, I especially appreciated the friendly greetings in the morning from Christal who went out of her way to make...

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Helpful?
1Thank steved5430
Vincent L, Manager at Fairfield Inn & Suites Charleston North/Ashley Phosphate, responded to this review

It's always pleasing to see our guests expressing their satisfactory experiences because it ensures that our guest's expectations are being met or exceeded! I will make sure to share your comments with Christal! Vincent Lamb-Hotel Manager

Raleigh, NC
Reviewed 4 weeks ago

I book travel for 15 hockey teams all across the US. As such, I work with a lot of different group sales reps for Marriott and Hilton. Kelly Olsen from this property was definitely among the best I have encountered. She makes booking your group here so easy! I will always go here first when my teams are in Charleston!...

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2Thank shellsd
Vincent L, Manager at Fairfield Inn & Suites Charleston North/Ashley Phosphate, responded to this review

Thank you for your recent stay with us, and submitting a such a great review. We're happy to see that the overall staff interactions especially with Kelly is what made your stay so memorable! We look forward to you and the team's next visit! Vincent Lamb-Hotel Manager

Trenton, mi
Reviewed 18 January 2017 via mobile

Visited Charleston for a youth hockey tournament 1-12 thru 1-17-17. From the time we arrived to the moment we departed everyone at Fairfield was friendly, helpful and very accommodating. I cannot think of a single thing to complain about, unusual for a five night stay at any hotel. Although every member of the hotel we're pleasant to talk with I...

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1Thank liverone
JacquelineMeskauskas, Front Office Manager at Fairfield Inn & Suites Charleston North/Ashley Phosphate, responded to this review

Dear Liverone, Thank you so much for taking the time to leave a review of our hotel. I think I speak for everyone at the hotel when I say we sincerely enjoyed the company that the teams brought! Our goal at Fairfield Inn & Suites Charleston North is to provide excellent service to each and every guest. I'm glad to...

New York, United States
Reviewed 14 January 2017 via mobile

One of the best breakfasts for a Fairfield that I have ever been to. Christal did a wonderful job and provided great customer service. She was very pleasant and was able to meet our needs. I would definitely come back here.

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Helpful?
1Thank Rocco M
Vincent L, Manager at Fairfield Inn & Suites Charleston North/Ashley Phosphate, responded to this review

Thank you for your recent stay with us, and submitting a such a great review. We're happy to see that meeting Christal is what made your stay so memorable. Our staff treats our guest's overall experience as a top priority and it's always motivating to see when their hard work is recognized. We hope you return... Vincent Lamb-Hotel Manager

Ramseur, North Carolina
Reviewed 11 January 2017

Friendly service all around. Nice breakfast choices. Comfy beds. Our two-bed room had two TVs and a sitting area and nice desk. Plenty of outlets that were easy to get to. Fridges and microwaves included. Outside swimming pool and exercise room as well. Will stay there again on my next visit.

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Helpful?
1Thank lexel55
Vincent L, Manager at Fairfield Inn & Suites Charleston North/Ashley Phosphate, responded to this review

Thank you for taking the time to write such a wonderful review! It's always pleasing to see our guests expressing their satisfactory experiences because it ensures that our guest's expectations are being met or exceeded! Looking forward to your next stay with us! Vincent Lamb-Hotel Manager

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Near Fairfield Inn & Suites Charleston North/Ashley Phosphate

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service

Additional Information about Fairfield Inn & Suites Charleston North/Ashley Phosphate

Address: 2540 N Forest Dr, North Charleston, SC 29420-4273 (Formerly Comfort Suites)
Region: United States > South Carolina > Coastal South Carolina > North Charleston
Price Range: $148 - $294 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Charleston North/Ashley Phosphate 2.5*
Number of rooms: 84
Reservation Options:
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Also Known As:
Comfort Suites North Charleston Hotel North Charleston
North Charleston Comfort Suites
Hotel Style:
#20 Romantic Hotel in North Charleston
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites Charleston North/Ashley Phosphate staff and other travellers.
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Questions? Get answers from Fairfield Inn & Suites Charleston North/Ashley Phosphate staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“3rd floor or higher”
 of 5 bubbles robertbH2079UT, 21 Feb 2017 | Read review
“The rooms on the first floor is close to the breakfast area and very quiet surprisingly.”
 of 5 bubbles 561lewisn, 5 Feb 2017 | Read review
“go to the top floor so you don't hear the people above you”
 of 5 bubbles julieu104, 10 Jan 2017 | Read review
“We stayed on the third floor. Although our room was off the elevator, we did not hear any noise from people coming and going.”
 of 5 bubbles rockyp830, 28 Sep 2016 | Read review
“We stayed on the south side on the 3rd floor which was quiet and away from highway noise”
 of 5 bubbles JCF65, 14 Sep 2016 | Read review
5 of 5