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Hilton Garden Inn Charleston Airport

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Traveller (51)
Room & Suite (23)
Pool & Beach (7)
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Overview
  • Excellent64%
  • Very good24%
  • Average7%
  • Poor3%
  • Terrible2%
Travellers talk about
“front desk”(127 reviews)
“restaurant staff”(10 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Offers from Hilton Garden Inn Charleston Airport
Special Offer:Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Charleston Airport
Special Offer:Double Points, Every Stay
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Rooms
3 Jun.4 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,012)
There are newer reviews for Hilton Garden Inn Charleston Airport
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1,010 results
Traveller rating
635
244
75
31
25
Traveller type
Time of year
LanguageEnglish
635
244
75
31
25
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All reviewsfront deskcharleston airportrestaurant staffgreat hotelfamily reunionperforming arts centerbusiness tripconvention centerwould stay here againsouthern hospitalityshuttle servicestaff was friendlycookiesnice stayclean roomsconvenient locationeasy access
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91 - 95 of 1,010 reviews
Reviewed 25 August 2017

It's a fine place in terms of basic accoutrements, though there were many quirks with the room. The bath tub was curved on both sides, making it awkward and dangerous to use as a shower. The mini-fridge wasn't plugged in. The bed was (and I...More

Review collected in partnership with Hilton Garden Inn
Thank E5077SSchrisk
Response from HGIMGT, Guest Relations Manager at Hilton Garden Inn Charleston AirportResponded 26 August 2017

Dear E5077SSchrisk, Thank you for sharing your experience with us. Guest satisfaction is our number one goal at the Hilton Garden Inn, Charleston Airport. I’m so sorry to hear that your experience at our Hotel did not live up to our standards. I apologize for...More

Reviewed 24 August 2017

The very good overall rating of thisnhotel is based on its excellent customer service. Front desk staff, restaurant staff and cleaning staff are very nice, friendly professionals. The hotel itself is average. Needs some upgrading like beds and linens.More

Review collected in partnership with this hotel
Thank dougt976
Response from HGIMGT, Guest Relations Manager at Hilton Garden Inn Charleston AirportResponded 24 August 2017

Dear dougt976, We value your loyalty and your feedback when you stay with us. As a team we work hard to go above and beyond expectations when it comes to service. It seems like we were able to accomplish that and I will am delighted...More

Reviewed 22 August 2017

I rented three rooms so we could attend a local event. We had a fabulous time and the entire staff at the hotel was fantastic. The food was great in the bar and the bartender was attentive and very friendly. I would recommend this hotel...More

Review collected in partnership with Hilton Garden Inn
Thank Jon P
Response from HGIMGT, Guest Relations Manager at Hilton Garden Inn Charleston AirportResponded 23 August 2017

Dear Jon P, Thank you so much for your kind review of the Hilton Garden Inn Charleston Airport! Guest satisfaction is our number one goal and there is nothing better than achieving that! I am glad to read that you enjoyed the location of our...More

Reviewed 15 August 2017

Great location, clean room, friendly staff. Great breakfast, but was not worth the cost ($14.00)! Service was great, but had only one elevator working? Location was in a good neighbor hood. Easy access to the interstates.More

Review collected in partnership with Hilton Garden Inn
Thank X6840BAconniec
Response from HGIMGT, Guest Relations Manager at Hilton Garden Inn Charleston AirportResponded 17 August 2017

Dear X6840BAconniec, Thank you for sharing your experience with us. I’m so glad to hear that you liked the location, having a clean room and that you found the staff to be friendly! Guest satisfaction is our number one goal at the Hilton Garden Inn,...More

Reviewed 12 August 2017

Location great. Cost high when parking fee added. Wonder what the daily rate would have been if I did not book on booking.com but called the hotel directly as a AAA/AARP/SENIOR member. Hotel does need upgrading.More

Review collected in partnership with this hotel
Thank robertdP6866PG
Response from HGIMGT, Guest Relations Manager at Hilton Garden Inn Charleston AirportResponded 16 August 2017

Dear robertP6866PG, Thank you for taking the time to post a review. We definitely have a great location for travelers, being so close to many great restaurants as well as the airport. You mentioned a parking fee but we have free parking here at the...More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 127 - USD 243 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Best Value Hotel in North Charleston
#3 Business Hotel in North Charleston
#3 Green Hotel in North Charleston
#8 Family Hotel in North Charleston
#14 Romantic Hotel in North Charleston
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 127 - USD 243 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Best Value Hotel in North Charleston
#3 Business Hotel in North Charleston
#3 Green Hotel in North Charleston
#8 Family Hotel in North Charleston
#14 Romantic Hotel in North Charleston
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (51)
Room & Suite (23)
Pool & Beach (7)
Dining (1)
Business Centre & Event Rooms (4)
Family and Play Areas (2)
Questions & Answers
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MNagrom
22 March 2018|
AnswerShow all 4 answers
Response from Carrie L | Reviewed this property |
I'm not sure about the fitness center being open 24 hours, but I LOVE this HGI -- so close to the airport, lots of choices in close by restaurants, great recommendations by the staff and such a FRIENDLY helpful staff. It's... More
1
Vote
Mary W
20 February 2018|
Answer
Response from Jeff S | Reviewed this property |
Sorry, they do not have the space.
1
Vote
Kim S
27 September 2017|
AnswerShow all 4 answers
Response from HGIMGT | Property representative |
We do not offer a sail and stay package.
0
Votes
Room Tips
"All rooms are great"
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"Niceall non-smoking rooms"
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"The back has a nice marsh view."
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"Any room is great. I love the online check in and digital key option."
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