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Home2 Suites Charleston Airport / Convention Center

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Home2 Suites Charleston Airport \/ Convention Center
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764 Reviews from our TripAdvisor Community

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There are newer reviews for Home2 Suites Charleston Airport / Convention Center
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Showing 760: English reviews
Jacksonville, Florida
Reviewed 2 weeks ago

We stayed here when we came out for a concert, arriving at the 3pm check-in time. We were first told our room was not ready and that it shouldn't be more than hour. Came back after 90min and was told the room was still not ready so we waited in the lobby. The concert was starting at 7pm and as...

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Helpful?
Thank Shawna G
David G, Guest Relations Manager at Home2 Suites Charleston Airport / Convention Center, responded to this review

Thanks so much for this gracious response. The Team here at the Home2 Suites Charleston Airport-Convention center looks forward to serving your lodgings needs again in the future. Thank you again. :-)

Marietta, Georgia
Reviewed 3 weeks ago

We found Home2 suites north of Charleston because everything in town was either booked or too expensive. Home2 suites north was a jewel of a find! We'll certainly will return to this hotel. Excellent!

Review collected in partnership with Home2 Suites by Hilton
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Helpful?
Thank Laura N
David G, Guest Relations Manager at Home2 Suites Charleston Airport / Convention Center, responded to this review

Thank you so much for taking the time to leave such a gracious response. We're so looking forward to serving your lodging needs the next time your travels bring you to Charleston. :-)

glastonbury, United States
Reviewed 3 weeks ago

This hotel is one of the latest brands included in the Hilton family of properties. The lobby is very modern-looking and includes complimentary breakfast (plastic-wrapped egg wraps, muffins, fruit, etc.). The rooms are also very modern with an IKEA look and feel. Room layout includes a bathroom, kitchenette, sofa area with television, and the bed area. All areas are open...

Review collected in partnership with Home2 Suites by Hilton
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Helpful?
Thank Benjamin S
David G, Guest Relations Manager at Home2 Suites Charleston Airport / Convention Center, responded to this review

Thank you so much for taking the time to leave remarks about your stay with us. As a Hilton Honors member, we certainly appreciate your patronage of the Home2 Suites Charleston Airport-Convention Center and look forward to serving you again in the future. :-)

Reviewed 4 weeks ago via mobile

Excellent hotel. Have never stayed at this brand. Very impressed. Great service, very clean room, pet friendly, great free b fast. Rooms have full size fridge. Close to eating establishments. Nice outside pool and sitting area. Very friendly staff.

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Helpful?
Thank amylynn s
David G, Guest Relations Manager at Home2 Suites Charleston Airport / Convention Center, responded to this review

Thank you so much for taking the time to leave such a gracious response. Our employees take great pride in providing the ultimate guest experience for our guests. We look forward to serving your hotel needs the next time your travels bring you back to Charleston. :-)

Texas
Reviewed 5 weeks ago via mobile

I love Home 2 Suites but had a bad experience in North Charleston. After settling in our room I attempted to shut the blinds when it started to get dark outside. I discovered that the blind would not close all the way. I did not go to the front desk because we had already unpacked and ordered dinner. Since we...

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Helpful?
Thank Sheila70
Linda D, General Manager at Home2 Suites Charleston Airport / Convention Center, responded to this review

Sheila70, Thank you for staying with us. Please accept my apology for the problem you experienced. Guest feedback helps us continue to improve. Our goal is to find any maintenance issue before a guest ever sees it and I will use this as a teaching opportunity for the team. I would like to encourage you, that if you see anything...

Sumter, South Carolina, United States
Reviewed 21 March 2017

Came to town for a concert. The venue is directly across the street from the hotel. We walked out of hotel to the North Charleston performing art center and went inside for the concert. The hotel is very nice and clean. The rooms were comfortable and spacious. Overall it was a good trip.

Review collected in partnership with Home2 Suites by Hilton
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Thank Linn9708
David G, Guest Relations Manager at Home2 Suites Charleston Airport / Convention Center, responded to this review

Thank you so much for your response. We're glad that you enjoyed your stay here with us and look forward to serving your hotel needs whenever you're back in the area. :-)

Williamsburg, Virginia
Reviewed 21 March 2017

This hotel is within 15 minutes of most locations with easy access to the interstate. We visited the HD, plantations, Folly Beach, Ashley River area. I highly recommend this hotel and its location over staying directly in the Historic District (HD).

Review collected in partnership with Home2 Suites by Hilton
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Thank im2blikgsus
David G, Guest Relations Manager at Home2 Suites Charleston Airport / Convention Center, responded to this review

Thanks so much for your reply. We look forward to serving your hotel needs the next time your travels bring you back to Charleston. :-)

Elgin
Reviewed 20 March 2017

Good time. Prefer actual suite with separate rooms instead of one big room. Great customer service. Breakfast was awful. Gave us a handicap room even when room was booked in advance. Shower failed to function properly.

Review collected in partnership with Home2 Suites by Hilton
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Helpful?
Thank latricelashael
Linda D, General Manager at Home2 Suites Charleston Airport / Convention Center, responded to this review

latricelashael, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

Michigan
Reviewed 19 March 2017

So often the advertised free breakfast is a lot of cheap carbs (donuts, white bread, waffles) so I didn't have any high expectations when we made reservations here. What a nice surprise to discover that really did provide a real breakfast here. My 1st time staying at a Home2Suites. Would stay again.

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Thank 187nellad
David G, Guest Relations Manager at Home2 Suites Charleston Airport / Convention Center, responded to this review

Thank you so much for your kind words in your response. They are much appreciated by the staff and operation as a whole. We look forward to serving your hotel needs in the future. :-)

Nebraska
Reviewed 11 March 2017

I am a Hilton Honors member and regularly use my points for rooms. I booked a room in January with 30,000 points. We stayed this past Saturday and after returning from my trip, I finally had time to go through emails and checked my statement that was emailed from Hilton. They charged me $242 for the one night stay! I...

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Helpful?
Thank jghutt
Linda D, General Manager at Home2 Suites Charleston Airport / Convention Center, responded to this review

jghutt, Thank you for letting me know about the billing error. I am away from the property this week, but our Guest Service Manager-David Gibson is at the property and will be able to settle this for you. Please contact him directly so we may resolve this for you. 843-744-4202.

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
Official Description (provided by the hotel)
Home2 Suites by Hilton Charleston Airport/Convention Center, SC is conveniently located minutes from the Charleston International Airport, Boeing, Joint Base Charleston, Tanger Outlet Shopping Center, and the Charleston Area Convention Center. As North Charleston's newest extended stay hotel, we are designed with the long term traveler in mind. ... more   less 

Additional Information about Home2 Suites Charleston Airport / Convention Center

Address: 3401 W Montague Ave, North Charleston, SC 29418-5938
Region: United States > South Carolina > Coastal South Carolina > North Charleston
Price Range: $171 - $299 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Home2 Suites Charleston Airport / Convention Center 2.5*
Number of rooms: 122
Reservation Options:
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Hotel Style:
#10 Romantic Hotel in North Charleston
#13 Family Hotel in North Charleston
#13 Business Hotel in North Charleston
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Questions & Answers

Here's what travellers have asked, with answers from Home2 Suites Charleston Airport / Convention Center staff and other travellers.
5 questions
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Marion, North Carolina
Jacksonville, North Carolina
over a year ago

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Questions? Get answers from Home2 Suites Charleston Airport / Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“This hotel is Budget to mid-range. few minutes from outlets 10-15 minutes from Downtown.”
401lynnt, 14 Feb 2017 | Read review
“Next time I would choose a higher floor than level 2 to avoid the tree that was scratching against our window”
journeydesigner, 10 Dec 2016 | Read review
“Easy to get to Historic Charleston”
littlemoose, 9 Nov 2016 | Read review
“We were on the fourth floor during the hurricane and felt very safe.”
jmf3554, 9 Oct 2016 | Read review
“top floor is 4th”
cmchristensen, 5 Oct 2016 | Read review
5 of 5