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All reviewsfront deskoutlet mallwine and beerearly flightcharleston airportmanager's receptionexcellent roommorning breakfastthe location is perfectwafflesa great stayroom was largeshuttle servicewould stay here againconvention centerbeds were very comfortablebusiness trip
The staff was pleasant and professional. The king suite was spotless and inviting. They included complementary Icelandic bottled water in the room. Having said that, I made a request when I booked a few weeks before for a room away from the interstate. I made...More
The hotel was average but they do offer a great breakfast. You must try the waffles. The entire staff I dealt with was extremely nice. The location was perfect. You are across the street from Tanger Outlet and very close to various restaurants. You are...More
Response from Ted W, General Manager at Fairfield Inn & Suites Charleston Airport/Convention CenterResponded 26 January 2018
Thank you for choosing Fairfield Inn & Suites Charleston Airport/Convention Center for your recent stay in North Charleston for your mother and daughter stay in Charleston. We truly do apprciate your feedback! We are delighted that you enjoyed our staff and the breakfast waffles. We...More
This is below Marriott quality for a hotel! We usually stay in a Fairfield Inn or Hilton Garden. This Fairfield Inn was very old and dirty and rundown! Our door to our bathroom look like somebody threw up all over it! The towels are like...More
Response from Ted W, Assistant General manager at Fairfield Inn & Suites Charleston Airport/Convention CenterResponded 22 January 2018
Thank you for sharing your feedback. We work hard to ensure each of our guests are 100% satisfied and I am sorry that we fell short of delivering this expectation. Please feel free to reach out to me personally and further share your...More
Our family stayed here on our way to Florida. The front desk staff was amazing and the rooms were well equipped and comfortable. The location is perfect!!!! Shopping, airport, downtown Charleston and just minutes away.
The hotel itself is your pretty typical mid-level chain. The grounds, lobby, and our room were all clean, well-maintained, and appeared fairly new. The location is great as there is an outlet mall right across the street and a number of restaurants within a few...More
Response from Ted W, Manager at Fairfield Inn & Suites Charleston Airport/Convention CenterResponded 18 November 2017
Thank you for sharing your feedback on the Park and Cruise Package and experience you encountered at check in. We work hard to ensure each of our guests are 100% satisfied and I am sorry that we fell short of delivering this expectation. Please...More