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Crowne Plaza Charleston Airport Convention Center

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Crowne Plaza Charleston Airport Convention Center
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357 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Charleston Airport Convention Center
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Showing 356: English reviews
Reviewed 21 February 2015

This is a lovely hotel and the ambiance is amazing. Dasia, at the front desk, was wonderful at check in. The Sweetgrass restaurant (inside the hotel) has DELICIOUS food and the service was outstanding. (Drinks were REALLY awesome too!) Just as we were settling in, we realized that this really annoying humming sound just would not go away. Around 11:45...

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Helpful?
Thank Riley T
Chris H, General Manager at Crowne Plaza Charleston Airport Convention Center, responded to this review

Dear Riley T, We are very grateful that you took the time to share your recent visit on TripAdvisor! We are so glad that you received such good service during your stay an appreciate the opportunity to resolve the noise issue you experienced. Thank you for choosing our hotel during your recent trip to the Charleston Area and we hope...

Reviewed 19 February 2015

As lovely as the hotel and the rooms are, I would never stay here again. The rooms are not well insulated and so everything that goes on in the halls can be heard. Also, we have stayed in many hotels but by far this was the most uncomfortable and noisy mattress ever. Every time you turned it would wake up...

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Helpful?
1Thank Alisa B
Chris H, General Manager at Crowne Plaza Charleston Airport Convention Center, responded to this review

Dear Beerya68, Thank you for sharing your experience on our tripadvisor page. I am very sorry that you did not have a restful stay. We are working on replacing mattresses that have noisy springs. There are a handful of rooms that we have pinpointed with this problem. Additionally, we are in the process of finding solutions for some of the...

Ajax, Canada
Reviewed 19 February 2015

Have stayed here on a few occasions for business. Very close to airport and many restaurants. Also very convenient to go to the outlet mall. Bar area is also nice and has very good service. Very nice rooms.

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Helpful?
Thank JCC1982
Chris H, General Manager at Crowne Plaza Charleston Airport Convention Center, responded to this review

Dear JCC1982, Thank you so much for sharing your review on our TripAdvisor page! We are so happy that you enjoyed your visit and we truly appreciate you choosing our hotel during your recent visit to the Charleston Area. We hope to see you again very soon. Yours Truly, Chris Harvey

Reviewed 13 February 2015

I went to Crown Plaza through a travel booking site that gave me a deal on the mystery hotel. It ended up putting us at the Crown Plaza for a very good rate, but I would still book a room here at the more expensive price if necessary. The room was incredibly clean and very modern. The bathroom was amazing....

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Helpful?
Thank bookie_boo28
Chris H, General Manager at Crowne Plaza Charleston Airport Convention Center, responded to this review

Dear bookie_boo28, Thank you so much for your review of our property. We are thrilled that you enjoyed your stay and hope that you'll come back to visit us again soon. Thank you for choosing our hotel during your recent visit, and than you for taking the time to share your experience. Yours Truly, Chris Harvey

Mumbai (Bombay), India
Reviewed 12 February 2015

Very good hotel right in the middle of town. Strategic location close to airport. It is opposite Tanger outlets with various options of shopping and eating. There are multiple restaurants just a stone's throw away from the hotel.

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1Thank Dhaval1982
Chris H, General Manager at Crowne Plaza Charleston Airport Convention Center, responded to this review

Dear Dhaval1982, Thank you for taking the time to review your recent stay with us. We are pleased that you enjoyed your stay and thank you for choosing our hotel during your recent visit. We hope to see you again very soon! Sincerely, Chris Harvey

Orlando, United States
Reviewed 20 January 2015

Pros: - Great location - near shopping, dining, tourist sites, Air force base, highways! Perfect spot to get to any part of Charleston easily. - Beautiful hotel - very well designed, great layout, and nice design details (textured wall paper, old map of Charleston, and interesting light fixtures) - Very attentive staff - they were so helpful, met all of...

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Helpful?
Thank Laura U
Chris H, General Manager at Crowne Plaza Charleston Airport Convention Center, responded to this review

Dear Laura U, Thank you so much for taking the time to review your recent stay with us. We appreciate your feedback and we're glad that there were enjoyable parts of your stay here. We will be discussing the challenges you faced in our operations meeting to work on some solutions for the bathroom door and will also start looking...

Atlanta, Georgia
Reviewed 15 January 2015

The staff at this hotel have a professional and welcoming way of looking after their guests. The front desk manager Justin is friendly and down to earth. I appreciate the housekeeping staff for looking in on me and getting me what I needed without being overbearing. Overall, my stay here was restful, relaxing and rejuvenating. This hotel is right across...

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Helpful?
Thank dlmeyers
Chris H, General Manager at Crowne Plaza Charleston Airport Convention Center, responded to this review

Dear dlmeyers, Thank you for taking the time to share your experience from your recent stay at our hotel. We are so pleased that you enjoyed your visit and will be sharing your comments with our team. We truly appreciate you choosing our hotel for your recent stay and hope you will come back to see us very soon! Sincerely,...

Anderson, South Carolina
Reviewed 4 January 2015

Myself and sister-in-law stayed at the Crowne Plaza on December 3rd, 2014. The Hotel is Beautiful, all personnel very friendly. The full breakfast was delicious... The waitress was GREAT !!!!! We had breakfast the morning of the 4th before leaving. Nice place to stay, very close to lots of things...

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Helpful?
1Thank Cathy L
Chris H, General Manager at Crowne Plaza Charleston Airport Convention Center, responded to this review

Dear Cathy L, Thank you so much for taking the time to rate you recent stay at our hotel! We are ecstatic that you and your sister-in-law had such a positive visit with us and hope that you'll come back to see us very soon. Thank you again. Sincerely, Chris Harvey

Oklahoma
Reviewed 4 January 2015

The front desk staff is excellent. They are very attentive and focused on the customer. The rooms are clean, quiet and good condition. They have a nice bar off the lobby to socialize and get something to eat along with being able to watch games on TV. The airport shuttle service is very efficient and right on time. Very important...

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Helpful?
2Thank oldtravelerOklahoma
Chris H, General Manager at Crowne Plaza Charleston Airport Convention Center, responded to this review

Dear oldtravelerOklahoma, Thank you very much for taking the time to review your recent stay at our hotel. We are so happy that you enjoyed your stay and hope we will get to see you again next time you are in the Charleston area. With Gratitude, Chris Harvey

Merrimack, New Hampshire
Reviewed 1 January 2015

This hotel is beautiful. Room was large, beds very comfortable. Loved the large walk-in shower and bathroom. Many extra little amenities like the large make-up mirror, welcome goodie bag, aroma therapy lotions, and a small bar. Comfort appears to be their priority. Due to time restraints we did not get to eat at the on site restaurant or use the...

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Helpful?
1Thank jpinet
Chris H, General Manager at Crowne Plaza Charleston Airport Convention Center, responded to this review

Dear jpinet, Thank you very much for the kind review! We are so pleased that you enjoyed your stay at our hotel. We truly appreciate you choosing us during your recent visit to the Charleston area and hope that we have the opportunity to host you again in the near future. Thank you again! Yours Truly, Chris Harvey

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Crowne Plaza Hotel is North Charleston's only 4-Diamond Hotel. Experience genuine southern hospitality in a chic environment with services to pamper your stay. The Crowne Plaza(R) hotel in North Charleston is conveniently located near Boeing, the Charleston International Airport (CHS) and across from the Convention Center and Performing Arts Center. Enjoy shopping at the adjacent Tanger Outlet Mall, or visit historic downtown Charleston just 15 minutes away. The Crowne Plaza hotel is convenient to I-26 and I-526, making it easy to take in the lush landscape of the Charleston Plantations or visit one of South Carolina's finest beaches; Folly Beach, Isle of Palms or Sullivan's Island. Whether putting for par on the world-renowned golf courses in Charleston, or fishing and sailing, unforgettable experiences await every guest. The Crowne Plaza welcomes you to experience the ambiance of our upscale, modern lobby bar and lounge, offering comfortable conversation areas and a 52" HDTV. Mingle over to our outdoor patio and pool and be sure to visit our Sweetgrass Restaurant. ... more   less 

Additional Information about Crowne Plaza Charleston Airport Convention Center

Address: 4831 Tanger Outlet Blvd, North Charleston, SC 29418-6950
Region: United States > South Carolina > Coastal South Carolina > North Charleston
Price Range: $195 - $302 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Charleston Airport Convention Center 3.5*
Number of rooms: 166
Reservation Options:
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Also Known As:
Crowne Plaza Charleston Airport Hotel North Charleston
Hotel Style:
#17 Business Hotel in North Charleston
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Charleston Airport Convention Center staff and other travellers.
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Questions? Get answers from Crowne Plaza Charleston Airport Convention Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner room”
 of 5 bubbles ballen058, 25 Jan 2017 | Read review
“Ask for higher floor room and close to pool . . . our room overlooked parking lot. :(”
 of 5 bubbles EddieWayne, 30 Nov 2016 | Read review
“The view from the 5th Floor was gorgeous!”
 of 5 bubbles daphniques, 1 Oct 2016 | Read review
“My second floor room was excellent”
 of 5 bubbles 153charliep, 30 Sep 2016 | Read review
“As high up and as far from the lifts as possible.”
 of 5 bubbles Lifeontour, 25 Jul 2016 | Read review
5 of 5