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All reviewshotel businessgrab and goplace to stayrecommend this hoteltanger outletclose to the airportfairfield innfront desk staffenjoyed my stayshariacharlestonstoveoutletsmartmsdowntown
For this to be an extended stay they could have done better with the state of their rooms. They should state theirs is a continental breakfast not a free breakfast meal. No free breakfast, cold coffee, no ice, no hair dryer, no dishes in the...More
Review collected in partnership with Extended Stay
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Thank wendyn192
Response from 00esa, Manager at Extended Stay America - Charleston - AirportResponded 26 October 2017
Wendy, we would like to offer our sincere apologies for not living up to your expectations. Although we make every effort to be perfect, sometimes we fall short. We will be reviewing our guidelines to provide a better experience for every guest entering our doors....More
Was a good place to stay for the money. Was right near the Tanger Outlet and close to the Airport. I was afraid I would hear the airplanes as they were flying in. However to my surprise we never heard the planes while we were...More
Review collected in partnership with Extended Stay
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank B7904NTterrib
Response from 00esa, Manager at Extended Stay America - Charleston - AirportResponded 24 October 2017
Terri, thank you for sharing your positive feedback about Extended Stay America. We are glad to read you not only enjoyed our convenient location but also found us to be a good value. Thanks once more for allowing us to be of service, and we...More
Restroom facilities did not work, room was dirty when we checked in, no blankets for pullout bed, did not receive a call back notifying us that the blankets were clean, we were dissatisfied with the hotel due to lack of concern that there were no...More
Review collected in partnership with Extended Stay
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank 140aprilp
Response from 00esa, Manager at Extended Stay America - Charleston - AirportResponded 19 October 2017
We sincerely apologize for the problems you encountered in your room while you were here. To provide a clean, fresh and functional room is most important for us, but we are extremely sorry we fell short in making this happen for you. We have shared...More
I normally stay in one of the major change because of my status, however this time I bought a flight on a short notice in a bundle and was assigned this hotel. I was pleasantly surprised as it was very clean, the staff were very...More
Thank Rick W
Response from 00esa, Manager at Extended Stay America - Charleston - AirportResponded 1 October 2017
Rick, thank you for staying at Extended Stay America. We are delighted to read you liked our courteous service and that our location was perfect for your needs. It was a pleasure to have you as our guest, and we look forward to seeing you...More
My recent stay at this hotel was terrible. The dishwasher was inoperable. The towel hanger was broken and the toilet was broken. While in our room, the manager and a hotel tried to open up our door without knocking or introducing themselves until after the...More
Thank harris_clark621
Response from 00esa, General Manager at Extended Stay America - Charleston - AirportResponded 20 September 2017
Harris, I apologize for the disappointing stay you had with us. We are extremely sorry for the inconvenience you encountered while you were here. Your concerns regarding the in-room amenities are shared with my maintenance team to take corrective actions. In addition, we are redoubling...More