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Condominiums at this property are owned and operated by several different management companies, so quality and service standards may vary. If you wish to book a specific unit or a unit owned or managed by a specific company, please ask about that unit before booking your trip.

The Palace Resort

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1,161 Reviews from our TripAdvisor Community

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Showing 1,154: English reviews
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Reviewed 2 days ago NEW

Resort needs to remolded, Not only was my family treated with disrespect by front desk employee and a manager, my daughter was approached by a man and asked if he could be her pimp, I took notice to many things that would not make me feel comfortable to stay there with my family.

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Helpful?
Thank Diane G
New York City, New York
Reviewed 2 weeks ago

When you walk into the Palace Resort you find a warm and inviting lobby and the best is yet to come: everyone at the front desk lets you know that you are welcome and they want you to have the best time! Ebony, Melissa, Courtney, Terrence, Mona Lisa, Jayden and Victor are among the nicest people in the hospitality field....

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Helpful?
Thank Jay W
Ebony W, General Manager at The Palace Resort, responded to this review

Dear Jay, Thank you for your wonderful kinds words it is greatly appreciated. We really appreciate your comments regarding our customer service. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests expect. We invest a lot of time in effort to train our team to...

Mooresville, North Carolina
Reviewed 2 weeks ago

I booked with this resort through Groupon, which has never steered me wrong. My father and I were in a one bedroom condo so he could have the room and me the couch. Everyone was very nice, met a man who was working on his owned unit and told me if I came back, ask for his unit. Ours was...

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Helpful?
Thank Sclayton02
Ebony W, General Manager at The Palace Resort, responded to this review

Dear Scayton02, Thank you for your wonderful words about your stay at the Palace Resort it is greatly appreciated. I am happy to know that you and your father enjoyed your stay with us and the room was up to you and your dads expectations. The parking garage makes it all so easy for our guest to go in and...

Reviewed 2 weeks ago

Amazing customer service and amazing views of the beach, but the hotel could definitely use an overhaul. It is old and outdated. We had a flood in our room and had to change rooms late at night upon returning from our all day outing. I was disappointed because it was suppose to be taken care of while we were gone....

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Helpful?
Thank DENISE J
Ebony W, General Manager at The Palace Resort, responded to this review

Dear Denise J, Thank you for leaving your comments about your stay at the Palace Resort. I would like to apologize to you and your family for the issues you experienced during your stay. I am glad to know that the staff was able to rectify the situation and keep you happy as well. Unfortunately, we do not have control...

Redford, Michigan
Reviewed 2 weeks ago

My husband and I always have a great time staying at the palace resort this was our third time staying there! ! We love walking on the beach and soaking in the hot tub! Everyone in the hotel was really nice!

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Helpful?
Thank Angelica S
Ebony W, General Manager at The Palace Resort, responded to this review

Dear Angelica S, Thank you for your kind words about your stay at the Palace Resort. The walks on the beach are the best! Glad to hear the staff was great to you and your family and that you are repeat guest. We hope to see you for a 4th family vacation and we will make it better than the...

Reviewed 3 weeks ago

This is my home away from home! I love the million dollar view. Good Times...making memories at the beach. I love the front desk, they always assist With directions and many others other questions we have yearly.

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Helpful?
Thank Pam T
Ebony W, General Manager at The Palace Resort, responded to this review

Dear Pam, I am glad to see that you enjoyed your stay at the Palace Resort. The is wonderful from all rooms in building. Glad the front desk and staff made your stay enjoyable and gave you memories to last a lifetime. We hope to see you again soon to give you and your family another enjoyable vacation. Ebony Washington,...

Gatlinburg, Tennessee
Reviewed 3 weeks ago via mobile

My husband and I had another great stay at the palace. The staff is wonderful from the front desk, housekeeping, and everyone we came encounter with. We were very disappointed about the free breakfast being discontinued. This was a plus for the Palace but it did not ruin our stay. Our condo was very updated and came with a fire...

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Helpful?
Thank Ashley W
Ebony W, General Manager at The Palace Resort, responded to this review

Dear Ashley W, Thank you for your wonderful comments about the customer service that you received at the Palace Resort. My staff works extremely hard to make sure that all guest stays are a wonderful experience and I am glad to know that you received that service and was able to write comment about it. I hope when you are...

Fort Mill, South Carolina
Reviewed 3 weeks ago

Your experience at this hotel can be very varied because each of the units are privately owned. The lobby and pool area are well maintained. The elevators are going to be updated soon, as they run really slow. Many of the units have some sort of ocean view. Staff was very helpful. The efficiency is great for a quick weekend...

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Helpful?
Thank mom8xs
Ebony W, General Manager at The Palace Resort, responded to this review

Dear Mom8xs, Thank you for leaving such wonderful comments about your stay at the Palace Resort it is greatly appreciated. The views are absolutely amazing from the Palace Resort. I am glad to hear that your wife was satisfied with the service and the room that we provided for her. I am looking forward to your next visit at the...

Beckley, West Virginia
Reviewed 4 weeks ago

Oh my how this place has deteriorated. Everything is very old, outdated and filthy. Courtney at the front desk was very helpful, they others were very rude and totally ignored you. The luggage carts are a totally disaster: one fell all apart and one was so squeaky and shaky. There are things through the hotel that are broken or need...

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Helpful?
Thank 981keithy
Ebony W, General Manager at The Palace Resort, responded to this review

Dear 981keithy, Thank you for leaving a response about your stay at the Palace Resort. I would like to personally apologize for the series of unfortunate incidences that you experienced during your stay with us. We continually try to do our very best for all of our guests, but unfortunately, sometimes we do fail. I hope when you are int...

Bayside,NY
Reviewed 4 weeks ago

We have stayed at the Palace for years and always enjoyed it. One of the highlights was the complimentary breakfast, especially in winter when you had menu choices instead of a buffet. This was discontinued to my disappointment. Always loved seeing Barbara and her staff. Otherwise resort was a good deal. We had a one bedroom unit with a nice...

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Helpful?
Thank Bayside_NYMom313
Ebony W, General Manager at The Palace Resort, responded to this review

Dear Bayside_NYMom313, Thank you for leaving a response about your stay at the Palace Resort. I understand you are a little disappointed in the complimentary breakfast that we use to offer but we will be bringing the breakfast back just not complimentary anymore. You will still get a chance to see Barbara and her wonderful staff very soon. I am...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Beachfront
About the property
  • Non-Smoking Hotel
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
Palace Resort is a beautifully designed oceanfront resort with outdoor pools, whirlpools, sauna, steam room, exercise room, guest laundry and wonderful ocean views. The spacious oceanfront pool deck allows guests to easily access the beach and enjoy the relaxing ocean. This wonderful resort is just perfect for the active family wanting to get away from it all and still have it all anyway. The kids will love the video arcade room and the adults will love the fitness center and the golf putting green. Come see why Palace Resort is a favorite among south Myrtle Beach visitors! ... more   less 

Additional Information about The Palace Resort

Address: 1605 S Ocean Blvd, Myrtle Beach, SC 29577-4629
Region: United States > South Carolina > Coastal South Carolina > Myrtle Beach
Price Range: $122 - $413 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — The Palace Resort 2.5*
Number of rooms: 166
Reservation Options:
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Also Known As:
The Palace Hotel Myrtle Beach
Palace Hotel Myrtle Beach
Myrtle Beach The Palace
Palace Resort Myrtle Beach
Hotel Style:
#57 On the Beach Hotel in Myrtle Beach
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Questions & Answers

Here's what travellers have asked, with answers from The Palace Resort staff and other travellers.
21 questions
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See all questions (21)

Questions? Get answers from The Palace Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the corner are quieter and have great views. Room 1003 had a million dollar view and was beautiful.”
 of 5 bubbles 895jayw, 14 Mar 2017 | Read review
“its close to alot of family friendly attractions”
 of 5 bubbles breyunnag, 19 Feb 2017 | Read review
“Ask to look at rooms first some units are more updated than others”
 of 5 bubbles bnino1976, 16 Feb 2017 | Read review
“see above. I think this says it all.”
 of 5 bubbles loucarroll, 7 Dec 2016 | Read review
“Suites are nice, big, and affordable”
 of 5 bubbles 343danaf, 14 Nov 2016 | Read review
5 of 5