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This Holiday Inn isn't even within WALKING DISTANCE of the beach.
The a/c in the lobby was apparently leaking for the entire four days that I was there (including TWO week days) Mop buckets were staged at the main entrance to protect patrons....but it was...More
1 Thank MagicWandi
Response from IHGService, Guest Relations Manager at Holiday Inn Express Myrtle Beach-Broadway at the BeachResponded 3 July 2016
Thank you for taking the time to tell us about your experience at our hotel. It is good to know that you were satisfied with the customer service rendered by our hotel staff. I am sorry, though, for the disappointments that you had...More
We weren't crazy about this hotel. We normally do not stay at Holiday Inns while traveling and this stay reminded us why. We were given rooms on the first floor with two full beds, because that is the only floor with adjoining rooms. The beds...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Myrtle Beach-Broadway at the BeachResponded 1 July 2016
Thank you for your review and for enumerating the good, the bad and the opportunities to improve. I am delighted to hear that the service you received from our staff was the best part of your stay. Whilst I am pleased with the...More
I really liked the location of the hotel. Not too far from the ocean but not so close that it's super busy. My son and I had a blast in the pool.
The downside was the beds. They were lumpy and pretty small. I also...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Myrtle Beach-Broadway at the BeachResponded 29 June 2016
Thank you for taking the time to convey your comments regarding your recent experience with us. We are please to know you liked the fine location of our property. On the other hand, we were sorry you were not well satisfied with the...More
Checked into this hotel with my family for a short vacation- we received a timeshare offer so the trip was free. That said- this is one of the worst hotels I've ever been in.
There is an overpowering mildew smell everywhere in the building and...More
Thank Venassa O
Response from IHGService, Guest Relations Manager at Holiday Inn Express Myrtle Beach-Broadway at the BeachResponded 10 July 2016
Dear Venassa O,
Thank you for taking the time to share your feedback regarding our hotel. It is regretful to learn about your dismay towards the overall cleanliness of the room you were assigned to and we apologize for any inconvenience this may have caused...More
The room was comfortable and clean, housekeeping was great and attentive to our requests. Joy and Debby were always polite in assisting and serving the breakfast in the mornings, they were always smiling and very friendly to everyone and would go out of their way...More