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Staybridge Suites

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323 Reviews from our TripAdvisor Community

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Showing 321: English reviews
Reviewed 13 October 2016

New desk person. Nice but not knowledgeable of the area or of the job. As an IHG Platinum Elite status, I was not thanked nor was I offered points or a water/snack. It took 3 tries for my wife and I to enter into the type of room we booked. Side points: I asked for the location of a nearby...

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Helpful?
Thank Georgi R
erikreis, General Manager at Staybridge Suites, responded to this review

Dear Georgi R, Thank you for your candid review. We apologize that your recent stay did not meet expectations. I will address your concerns with the desk staff and make sure the team knows the area. Because your guest room has an ice maker we do not offer ice machines on the floors, we do have one behind the office...

New York City, New York
Reviewed 6 October 2016

On my first night's stay, I got bitten up by bugs in the hotel bed. I called corporate who informed me that room service will change the sheets and the manager will come upstairs to speak with me. Waited 30 minutes for room service who changed the sheets and then waited an hour and 30 minutes for a manager who...

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Helpful?
1Thank lucretiacwilliams
erikreis, General Manager at Staybridge Suites, responded to this review

Dear Luretiacwilliams, Thank you for your candid review. We apologize that your recent stay did not meet expectations. I do remember your stay and wish we could have figured out the bits and where they came from. You did mention to me the night before at a different hotel you found spiders. The credit card was not charge the second...

New York City, New York
Reviewed 6 October 2016

I stayed here during Bike Week. I like the location because it was away from the noise and traffic during Bike Week. Also, it was reasonably priced even though they could have got a premium during that week. Furthermore, all the conveniences...basketball court, pool, hot tub, gym, etc. Finally....free breakfast and sometimes happy hour pickings. In closing we brought our...

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Helpful?
Thank paulenich
erikreis, General Manager at Staybridge Suites, responded to this review

Dear Paulenich, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us during the fall Bike Week. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Erik General Manager

Thomasville, North Carolina
Reviewed 24 September 2016 via mobile

First let me just say I was skeptical, we had never stayed here before. It is fantastic! We will stay again! I was down for business (about a 10 minute drive to the convention center), and family vacation. The hotel is so clean! I mean, clean, clean! The laundry is FREE to use!!! They have socials on Mondays, Tuesdays, and...

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Helpful?
Thank TNMommy10
erikreis, General Manager at Staybridge Suites, responded to this review

Dear TNMommy10, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. I will share with Keith your comments and how getting the batman toy made your son happy! We do take pride in keeping the hotel clean...

Reviewed 23 September 2016 via mobile

We checked in a day late, we were meant to stay a full week but we managed 2 nights, checked out and drove to NC. Everything was so noisy, the AC you had to have on as it was warm but then couldn't sleep for the noise, the dishwasher sounded like it was going to take off. Housekeeping would knock...

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Helpful?
1Thank mrsc1609
erikreis, General Manager at Staybridge Suites, responded to this review

Dear mrsc1609, Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the loud AC, dishwasher and early housekeeping. Rest assured that these issues will be looked into and additional training and maintenance will be performed. We value your comments and...

Reviewed 20 September 2016 via mobile

Stayed in room 214 and the first night woke up with bites all over the next night laying in bed and killed 12 fleas that crawled on me we don't have pets at home will definitely not stay here again. T

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Helpful?
1Thank newarden_14
erikreis, General Manager at Staybridge Suites, responded to this review

Dear Newarden_14, Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay. Thank you for providing this information as we can have our pest control company treat the room. Rest assured that these issues will be looked into. We value your comments and...

Reviewed 20 September 2016

This hotel is worth a stay if you have a car as it is the only thing that lets it down is where it is. Positive note the suite 143 was lovely, clean with all the facilities you could wish for. Complimentary breakfast with eggs, bacon etc. Clean pool and garden area. Safety deposit box at reception free of charge....

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Helpful?
1Thank dee635
erikreis, General Manager at Staybridge Suites, responded to this review

Dear dee635, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Erik

Fayetteville, North Carolina
Reviewed 14 September 2016 via mobile

Last weekend some friends and I went to Myrtle Beach, SC and had the great pleasure of being able to stay at the IHG Staybridge Suites for the weekend. The hotel was absolutely amazing. It was the size of a two bedroom/ two bathroom apartment with living room, dining table, and a kitchen equipped with a full size refrigerator and...

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Helpful?
Thank Gerald T
erikreis, General Manager at Staybridge Suites, responded to this review

Dear Gerald T, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. Sounds like you did a lot in the area and was able to come back and relax in the courtyard and pool areas. Yes, the breakfast is a great plus, if you come back during the week we...

North Ridgeville, Ohio
Reviewed 12 September 2016 via mobile

This was only our second stay at a Staybridge. We got here VERY late into the night, and management was able to get us checked-in quickly. Breakfast had good quality and the breakfast area was clean and well-maintained. Our room was clean, though it did have a cigarette-like smell, but we did report it into front desk. It didn't really...

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Helpful?
Thank arjuny1210
erikreis, General Manager at Staybridge Suites, responded to this review

Dear arjuny1210, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. We are a 100% smoke free hotel, unfortunately sometimes we have to remind other guests. Thanks for the second stay with us, I will share your comments with the team. It's something our staff takes great pride in, so...

Myrtle Beach, South Carolina
Reviewed 28 August 2016

Was there place in need of new manager! which I heard that new manager was taking over, But was on Vac 8/18 to 8/28 they need some security just to wash kids who r jumping up gates , No parents outside , Kids in pool no parent jumping running cursing no parent from the third floor u can here with...

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Helpful?
Thank edfar1
IHGService, Guest Relations Manager at Staybridge Suites, responded to this review

Dear edfar1, Thank you for taking the time to post a review of our property and for choosing to stay with us. Please accept our sincerest apologies for the inconveniences you encountered during your stay and for the negative impression you had with the security, housekeeping service and cleanliness of the area. We will certainly discuss your comments with our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Staybridge Suites Myrtle Beach - West Enjoy the convenient location to all of the best attractions of Myrtle Beach, South Carolina at the Staybridge Suites® Myrtle Beach-Fantasy Harbour hotel. Guests are within reach of everything this popular resort town has to offer and just a short distance from the airport that the hotel provides complimentary shuttle services for. Your accommodations are in the center of it all. You'll love enjoying our complimentary, hot breakfast before strolling along the Boardwalk while shopping for souvenirs. Minutes from the hotel's site, Myrtle Beach offers surfing and swimming opportunities along with excellent sunbathing and picnic spots. After a long day in the sun, you can return to the hotel's welcoming suites. Myrtle Beach is teeming with business and corporate travelers enjoy amenities that ensure convenience. Free wired and wireless Internet access and a 24-hour Business Center help you stay productive. The convention center and universities like Coastal Carolina University are a short drive away. When you're looking for Myrtle Beach accommodations, look no further than this well-equipped hotel. The refreshing outdoor pool and well-equipped Fitness Center are some of the extras that help make your stay more memorable. Be sure to stop by the Pantry for snacks before heading down to the sports court, outdoor pool and courtyard. We invite you to "Get Comfortable" and call this hotel home on your next beach visit. ... more   less 

Additional Information about Staybridge Suites

Address: 303 Fantasy Harbour Blvd, Myrtle Beach, SC 29579-7431 (Formerly Sonesta ES Suites Myrtle Beach)
Region: United States > South Carolina > Coastal South Carolina > Myrtle Beach
Price Range: $168 - $342 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Staybridge Suites 3*
Number of rooms: 119
Reservation Options:
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Also Known As:
Staybridge Suites Myrtle Beach - Fantasy Harbour Hotel Myrtle Beach
Myrtle Beach Staybridge Suites
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Questions & Answers

Here's what travellers have asked, with answers from Staybridge Suites staff and other travellers.
3 questions
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8 months ago
Berkeley, CA
over a year ago

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Questions? Get answers from Staybridge Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“This facility sits on a road next to two completely empty malls.”
 of 5 bubbles georgir611, 12 Oct 2016 | Read review
“!st floor front”
  • Kitchenette
  • Queen size room
 of 5 bubbles paulenich, 5 Oct 2016 | Read review
“Ground floor suite 143”
 of 5 bubbles dee635, 19 Sep 2016 | Read review
“place need new Help”
 of 5 bubbles edfar1, 27 Aug 2016 | Read review
“No good view, ask for a room away from rooms with pets or dogs.”
 of 5 bubbles CharlesF106, 22 Aug 2016 | Read review
5 of 5