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The age of this hotel currently requires some updating to rooms and meeting areas. No covered access between hotel and meeting rooms. One day of 3 day stay the room was not cleaned. Bill was sent in two parts - one night on one bill...More
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Response from Calvin P, on behalf of management at Hilton Myrtle Beach ResortResponded 3 days ago
We appreciate your review of your recent experience at our hotel. we're very sorry you had a disappointing experience with us, and we addressed these issues with our staff. Exceptional guest service is the foundation of our brand promise. Your feedback helps us improve. Thank...More
This was by far THE WORST Hilton experience I have EVER EXPERIENCED!!!!! The staff at the Hilton was nice, but the heat in our first room made a loud noise for TWO days!!! We waited 1hr and 30 mins for maintenance to come up to...More
Thank Jasmine M
Response from Calvin P, On behalf of management at Hilton Myrtle Beach ResortResponded 3 days ago
We are sorry that you had a disappointing experience during your stay with us. At Hilton, we always aim to ensure every guest feels cared for, valued and respected. Your feedback will help us deliver this brand promise. guest satisfaction is very important to us...More
Beautiful clean hotel. It has clearly undergone renovations over the years. The very small bathroom gave the age away. There is a large atrium that most of the rooms open onto. However the doors are angled to tone down the echo effect and for a...More
The hotel staff was awesome including the valet and front desk and the view was nice from our room.
WE received a message that our room was ready for check in but when we arrived at the hotel we had to wait 2 hours for...More
I have stayed at this hotel several times for work conferences and it has always been clean and well maintained. Good location, close to WalMart, Tanger Outlets, restaurants, Hwy 17, etc. Oceanfront location as well and most rooms have at least an ocean view if...More
1 Thank Lisa D
Response from kpocean, Manager at Hilton Myrtle Beach ResortResponded 3 weeks ago
Dear Lisa D,
First of all, let me say thank you for your Hilton loyalty! As the Hotel Manager, I truly appreciate your accolades regarding your stay and our resort. We look forward to having you back soon.
Sincerely, Hilton Management