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Holiday Inn Charleston-Mount Pleasant

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Holiday Inn Charleston-Mount Pleasant
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116 Reviews from our TripAdvisor Community

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Showing 114: English reviews
Bluffton, South Carolina
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 days ago NEW

My husband and I checked into Holiday Inn Express and Suites in Mt Pleasant (just over the bridge from Charleston SC) and were greeted by the front desk employee, Amber A. She couldn't be more suited for this 'welcoming job'... a most gracious manner and very friendly. The hotel itself is very nice. Clean, full breakfast, and appears to be... More 

Helpful?
Thank Paula L
southern new england, usa
Level Contributor
13 reviews
7 hotel reviews
Reviewed 3 days ago NEW

After a Long over nite drive! Rick at the front desk was fast, efficient n friendly. Room was clean, spacious n comfy! Lots of extras, in room n out! Jus right to attend a 50th B-day event downtown. Everything was Great!

Helpful?
Thank Sb G
Level Contributor
6 reviews
Reviewed 2 weeks ago

This was our first weekend-getaway since 2009 and we were very pleased with our accommodations. The hotel staff was friendly and helpful and the location is ideal for visiting Charleston, Mount Pleasant, Isle of Palms, etc. The on-site restaurant staff was equally as friendly and helpful. My main piece of advice for this location is to be very careful when... More 

Helpful?
Thank Shelley R
HIMTPmanager, Manager at Holiday Inn Charleston-Mount Pleasant, responded to this review

Dear Shelley R, Thank you so much for staying with us. We were very pleased to read that you were satisfied with your accommodations and the service provided by the hotel and restaurant staff. Thank you for including tips on how to navigate right and left onto Hwy. 17. Future travelers will find that very useful. Thank you again, and... More 

Ben Lomond
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago via mobile

My unit held our annual reunion at this great facility (almost 160 attendees). The staff was very accommodating and went out of their way to make sure our group had everything that it needed. The rooms were clean with very comfortable beds.

Helpful?
Thank Bluestar311
HIMTPmanager, Manager at Holiday Inn Charleston-Mount Pleasant, responded to this review

Dear Bluestar311, We want to thank you and your friends so very much for choosing our hotel to host your reunion. It was such a pleasure to have you all here. We are so glad you were pleased with the customer service and your accommodations. We certainly hope to be your hotel of choice if you host another reunion in... More 

1 review
Reviewed 2 weeks ago via mobile

We stayed for 6 weeks during our relocation, which happened during hurricane Matthew 😓 Staff was friendly helpful and did everything to make our stay comfortable. Our housekeeper Reeshma Whitfield was excellent, she provided quality cleaning services ,while respecting my partners need to sleep during the morning and early afternoon, due to night shift. I will recommend Holiday Inn Mt... More 

Helpful?
Thank lockonllc
HIMTPmanager, Manager at Holiday Inn Charleston-Mount Pleasant, responded to this review

Dear lockonllc, We really appreciate you sharing your experience! We are so delighted we were able to provide safe accommodations during the storm, and great service to you during your extended stay with us. Reeshema is a great asset to our hotel family. Thank you for mentioning the wonderful customer service she provided. It means a lot that you took... More 

Edison, New Jersey
Level Contributor
216 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 3 weeks ago

Reservation included breakfast for 2 guests, I was only given a coupon for 1 guest. Beverage stains on the work desk as though it wasn’t cleaned from the previous guest. Thermometer for room temperature was set to 60 degrees so the room was freezing when I checked in. Fire alarm chirped – had to have someone reset it. Carpet was... More 

Helpful?
Thank P F B
HIMTPmanager, Manager at Holiday Inn Charleston-Mount Pleasant, responded to this review

Dear P F B, Thank you for the feedback regarding your stay with us. It was disappointing to read that overall you were not satisfied with your stay. The cleanliness issues you described in your comments will be shared with the Housekeeping Manager. We are, however, glad that you enjoyed your breakfast in the restaurant and our location was convenient... More 

Uniontown, Ohio
Level Contributor
42 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 3 weeks ago

I stayed here only because my daughter was staying here on a recent visit to Charleston. I have never had a good experience at a Holiday Inn and this was no different. I arrived very late and was tired. My room smelled like smoke, but I was too exhausted to deal with it. Both lights over the bathroom sink were... More 

Helpful?
Thank Ann S
HIMTPmanager, Manager at Holiday Inn Charleston-Mount Pleasant, responded to this review

Dear Ann S, We want to first of all thank you for staying with us. We extend a wholehearted apologize for the inconveniences you experienced while here. There should have been follow-up to make sure your lights were fixed as promised, therefore your comments will be used as training and coaching opportunities. It will be passed along to the restaurant... More 

Myrtle Beach, South Carolina
Level Contributor
170 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 4 weeks ago via mobile

Stayed here when a college football team was visiting. Restaurant handled a 105 person dinner plus another group and still saw to us. Rooms are clean. No refrigerator put comfortable staff is friendly and helpful

Helpful?
Thank Joseph M
HIMTPmanager, Manager at Holiday Inn Charleston-Mount Pleasant, responded to this review

Dear Joseph M, Thank you so much for staying with us! We are so glad you were able to enjoy dinner in our restaurant, and the staff did well attending to your needs even though it was very busy. We hope you will stay with us again in the future. We appreciate the time you took to write us a... More 

Satellite Beach, Florida, United States
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 4 weeks ago

October 21 My wife and I checked into the Holiday Inn Charleston Mount Pleasant. The first issue was that we had to wait 5 to 10 minutes for the single front desk clerk to finish with the prior guest and take a phone call. We were checking in with an annual free night from my IHG rewards account and I'd... More 

Helpful?
Thank KayakGuideDOTcom
HIMTPmanager, Manager at Holiday Inn Charleston-Mount Pleasant, responded to this review

Dear KayakGuideDOT.com, Thank you for taking the time to write a review. I do apologize for the room conditions. That was completely unacceptable and is being addressed. As far as your room type, there was a mistake on our end and for that we also apologize. The correct room type was offered to you shortly after your check in. However,... More 

Gilbert
Level Contributor
99 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 28 October 2016

I read a few bad reviews about this hotel before we went there, my wife had to travel to Charleston for company business, the company set her up at this hotel, I went in with an open mind, I had read the reviews, but I don't make my final decision from them. We reached the hotel, and was pleasantly surprised,... More 

Helpful?
Thank Ronald W
HIMTPmanager, Manager at Holiday Inn Charleston-Mount Pleasant, responded to this review

Dear Ronald W, We really appreciate your review. We are so glad you decided to stay with us, and make a judgment on your own. We are even happier that we delivered great customer service to you. The entire staff would like to thank you for taking the time to share your experience. It was also appreciated that you took... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Multilingual Staff
Official Description (provided by the hotel)
The Holiday Inn(R) Charleston-Mount Pleasant offers quality amenities and a great location situated next to the Arthur Ravenel Jr. Bridge, the "Gateway to Historic Downtown Charleston." Cross one of the longest cable-stayed bridges and enjoy the panoramic view of the Holy City. In four miles, you will experience famed Charleston historic sites and attractions that make our city so alluring. Our easy access to US Highway 17, I-526 and I-26 makes for a quick drive to enchanting beaches, golf resorts, Patriots Point, plantations, and other attractions. We are centrally located to the Mount Pleasant Business District. Our Charleston Hotel is designed to meet the needs of corporate, group and leisure travelers. ... more   less 

Additional Information about Holiday Inn Charleston-Mount Pleasant

Address: 250 Johnnie Dodds Blvd, Hwy 17, Mount Pleasant, SC 29464-2933
Region: United States > South Carolina > Coastal South Carolina > Mount Pleasant
Price Range: $128 - $283 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Charleston-Mount Pleasant 3*
Number of rooms: 158
Reservation Options:
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Also Known As:
Holiday Inn Charleston/Mount Pleasant Hotel Mount Pleasant
Holiday Inn Mount Pleasant
Mount Pleasant Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Charleston-Mount Pleasant staff and other travellers.
5 questions
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Questions? Get answers from Holiday Inn Charleston-Mount Pleasant staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid this hotel”
  • Large crack in shower
 of 5 bubbles KayakGuideDOTcom, 1 Nov 2016 | Read review
“The breakfast (10.95) isn't bad, but a tiny glass of orange juice is three bucks, the coffees a pretty good deal though, 2.50. a pot.”
 of 5 bubbles RonaldW537, 27 Oct 2016 | Read review
“Pool room views are probably nice. I had the view of the parking lot, which was great so I could see my car.”
 of 5 bubbles M4118TPfernandoc, 26 Sep 2016 | Read review
“The Holiday Inn's restaurant offers what appears to be an inexpensive breakfast buffet. However since coffee and juice are not included in the buffet, the total cost jumps pretty quickly.”
 of 5 bubbles wdwolf, 21 Sep 2016 | Read review
“If you are just a couple, or a single with high computer usage I would advise the King size with a sofa. Plenty of room to work.”
 of 5 bubbles 333kurtw, 16 Sep 2016 | Read review
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