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All reviewscinnamon rollsroom was cleanfreshly baked cookiesshopping and restaurantsan older hotelnice stayfront desk staffwent out of her wayfree breakfastsouthern hospitalitysouth carolinabagelsa great place to staybreakfast was excellentcolumbia areaparking lotone night stay
The lobby was clean, the breakfast every morning was good, the room 203, had a faint smoke smell, but was overall ok. Parking was good, location was good. the people were friendly and helpful. We would stay here again when we visit.More
Response from IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & SuitesResponded 9 September 2015
We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations. We look forward to welcoming you back to our establishment. Once again thank you for the wonderful and kind...More
Other than a minor snafu upon check in, our stay was great. Though the weather had another idea, had a series of wicked thunderstorms roll through starting right after we got there and lasting for several hours. But our room was very comfortable and the...More
Let me start by saying they have an awsome staff here, from the desk to the housekeepers. Rooms we quite and comfortable and very clean. Breakfast is hot and well stocked. I would highly recommend this location
Response from Natascha B, Front Office Manager at Holiday Inn Express Hotel & SuitesResponded 24 July 2015
Thank you for taking the time out to give us some positive feedback. We pride ourselves in delivering excellent customer service and we look forward to having you stay with us again.
I was unsure about this hotel when I booked. I am a Gold IHG member so I stay at Holiday Inn a good bit. It seems older than other Holiday Inns I have been to. It was older however it was clean and well-maintained. The...More
Response from Natascha B, Manager at Holiday Inn Express Hotel & SuitesResponded 30 June 2015
Thank you for taking the time out to give us some positive feedback. We look forward to having you stay with us in the future.
We love Holiday Inn Express and are IHG members because we use their hotels so much. We have a family of 9 and showed up to two rooms with absolutely no AC in in either and the entire floor reaks of smoke. The facility claims...More
Thank Rebecca M
Response from Natascha B, Front Office Manager at Holiday Inn Express Hotel & SuitesResponded 22 June 2015
Thank you for being an IHG Member and for sharing your experience with us. I will ensure that the proper department hears your concerns so that we can address them as quickly as possible. I invite you to come join us again in the future...More