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Marriott's Grande Ocean

Booking.comUSD 722*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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773 Reviews from our TripAdvisor Community

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Showing 762: English reviews
Mundelein, Illinois
Reviewed 22 April 2015

So I own a timeshare in Phoenix that I traded for this location. We got to HHI about 45 minutes after check-in. I had requested one of the remodeled rooms and also one in a quieter area. The room they had saved for us was not ready - neither was another one fitting that description. So we waited for about...

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Helpful?
1Thank Espo65
MarriottVacationClub, Corporate Customer Care at Marriott's Grande Ocean, responded to this review

Thank you for your review of Marriott's Grande Ocean! We are happy to hear you enjoyed your villa and the recent renovations. Please accept our apologies your villa was not ready on time. We appreciate your feedback and will share it with the front office managers. We look forward to seeing you again soon on Hilton Head Island!

Washington, DC
Reviewed 18 April 2015

I have stayed here before and never had the really terrible experience I had this trip. The hotel staff was burdened by hiring additions who were completely incompetent. From the outdoor pool bar to the downstairs breakfast room to the main bar was a picture of a few veteran staff members trying to cope with these poor hires. The hotel...

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Helpful?
3Thank NSNSNRNS
MarriottVacationClub, Corporate Customer Care at Marriott's Grande Ocean, responded to this review

Thank you for your review. We are sorry to find your visit failed to meet expectations due to the overall service received. We would like to know more about your recent experience. Please email us at customer.care@vacationclub.com with your preferred method of contact and include your TripAdvisor Username. As an alternative, you may reach us directly by calling 800-860-9384. We...

Toms River, New Jersey
Reviewed 11 April 2015

I have always stayed in marriot vacation villas, and I am glad I stayed in Marriott Grande Ocean for my first visit to Hilton Head. We had a 2 bedroom suite with a full kitchen and balcony overlooking the ocean. Beautiful room, clean. Great views. The resort was beachfront, so it was a short walk to the beach. The resort...

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Helpful?
3Thank ronv357
MarriottVacationClub, Corporate Customer Care at Marriott's Grande Ocean, responded to this review

Hello Ron! Thank you for the five-star feedback on Marriott's Grande Ocean. It is exciting to learn you found the resort ideal for your first getaway to Hilton Head mentioning the well-kept yet well-appointed villa, pools and service-driven associates as highlights of your stay. We forward to hosting everyone on future visits to the area!

North Carolina
Reviewed 7 April 2015

Due to construction concerns, I called the front desk. Spoke with a very unhelpful front desk attendant. She explained I will either get a renovated room, or an unrenovated building. I asked if I could pay for renovated (how can you charge the same rate for a completely unrenovated building compared to one that is?). She said no. She was...

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Helpful?
3Thank MattnKel402
MarriottVacationClub, Corporate Customer Care at Marriott's Grande Ocean, responded to this review

Thank you for the feedback on your recent stay with family. We are sorry to read about your experience with the front desk and would like to learn more about your visit. Please email us at customer.care@vacationclub.com with your preferred method of contact and include your TripAdvisor Username. As an alternative, you may reach us directly by calling 800-860-9384. We...

Chattanooga, Tennessee
Reviewed 31 March 2015 via mobile

We brought the family down for spring break. Rooms are nice. The high temperature each day this time of year are around 70 degrees. The selling point for us to come to this location was the outdoor heated pool which overlooks the ocean. The heater is broken on the pool. The property does offer another outdoor heated pool, however it...

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8Thank jjcain
MarriottVacationClub, Corporate Customer Care at Marriott's Grande Ocean, responded to this review

Thank you for visiting Marriott's Grande Ocean for your spring break getaway. Please accept our apology for the pool not being heated during your visit. We would welcome the chance to speak with you further about your stay and invite you to contact customer care at Customer.Care@vacationclub.com or by calling 800-860-9384. Thank you again for visiting and we look forward...

Maryland
Reviewed 28 March 2015

We have been coming to Hilton Head for multiple years and have often stayed at this Marriott with our boys--it is a wonderful location and typical of all the Marriott Vacation Clubs that we have stayed at--it is very well maintained with beautiful grounds. I am a stickler for cleanliness and have never had a problem with this Marriott--our villas...

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6Thank BaltMomDoc
MarriottVacationClub, Corporate Customer Care at Marriott's Grande Ocean, responded to this review

Thank you for your TripAdvisor review! We look forward to seeing your family again soon at Marriott's Grande Ocean!

Kansas
Reviewed 25 March 2015

Absolutely wonderful vacation. My husband and I stayed here over Spring break one week ago. This was a timeshare exchange through our trading company. Loved every minute of our trip. There are several pools (one heated) on property as well as lots of hot tubs. We did not use the pools but we used a different hot tub each night...

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2Thank tiggrabb
MarriottVacationClub, Corporate Customer Care at Marriott's Grande Ocean, responded to this review

We are pleased to hear you and your husband had a wonderful stay at Marriott's Grande Ocean! Thank you for your TripAdvisor review and we look forward to your next stay!

Hilton Head, South Carolina
Reviewed 22 March 2015

We continue to love this place. Wonderfully landscaped grounds and it is on the ocean. Great activities for adults and children. Villas are nicely and fully furnished and housekeeping does a fantastic job. Outdoor BBQ grills (gas) are available and kept clean and workable. If you want a great vacation place, this is it!

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Helpful?
3Thank Ray Z
MarriottVacationClub, Corporate Customer Care at Marriott's Grande Ocean, responded to this review

Thank you for your TripAdvisor review, Ray! We are so happy to hear Marriott's Grande Ocean is your resort of choice in Hilton Head! Thank you for your kind words and please visit us again soon!

Sterling, Virginia
Reviewed 17 March 2015

We stayed at the Marriott Grande Ocean last week and it really exceeded all out expectations. This is a first-class resort with many fine amenities, staff, and a great location. If we didn't already have 3 weeks of timeshares to use each year, I think we'd definitely consider buying at the Grande Ocean! While some of the resort was undergoing...

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Helpful?
5Thank CookieMonster22030
MarriottVacationClub, Corporate Customer Care at Marriott's Grande Ocean, responded to this review

We are very happy to hear you enjoyed your stay last week at Marriott's Grande Ocean! Thank you for your five-star review and we hope to have the chance to host your family again!

Wooster, Ohio
Reviewed 16 March 2015

My wife and I stayed for a week at this resort. I can only say good things. They have many activities for those who desire them, and the villas are immaculate. We luckily had one that was recently renovated. The staff was wonderful and left a message every day concerning the day's activities, the weather and the tides. Our building...

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Helpful?
1Thank John B
MarriottVacationClub, Corporate Customer Care at Marriott's Grande Ocean, responded to this review

Thank you for your TripAdvisor review! We look forward to having you back at Marriott's Grand Ocean!

453 photos of this hotel

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Marriott's Grande Ocean

Address: 51 S Forest Beach Dr, Hilton Head, SC 29928-6220
Region: United States > South Carolina > Coastal South Carolina > Hilton Head
Price Range: $374 - $972 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Marriott's Grande Ocean 3.5*
Number of rooms: 290
Reservation Options:
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Also Known As:
Marriott`s Grande Ocean Hotel Hilton Head
Marriotts Hilton Head
Marriotts Hotel Grande Ocean
Marriott Hilton Head
Hotel Style:
#2 Top resorts Hotel in Hilton Head
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Questions & Answers

Here's what travellers have asked, with answers from Marriott's Grande Ocean staff and other travellers.
54 questions
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Questions? Get answers from Marriott's Grande Ocean staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I see advantages with almost every room”
  • Room 8527...loved it...view over the pool and some water view
decoratingplus, 6 May 2017 | Read review
“I always ask for a corner room as you get a little extra room or I save my points for an upgrade. the service is outstanding”
gigib92, 2 May 2017 | Read review
“Get an ocean view”
922jimm, 1 May 2017 | Read review
“Upper floors are quieter and offer outstanding views.”
, 1 May 2017 | Read review
“All rooms are very quiet. 5th floor rooms have fantastic views”
mrose1065, 29 Apr 2017 | Read review
5 of 5
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USD 722* /night
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*Disclaimer
Prices are for 1 room, 2 adults
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