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All reviewspancake houseroom was cleansuperior kingmanager chrishilton head islandparking lotconvenience storethe maintenance mandesk clerkmini fridgeconvenient locationmemorial daypublic beachthe staff was friendly and helpfulshort drivecoligny beachoff season
The price and location were good, especially for a holiday week but the hotel was just ok. They gave me a handicap room but I am not handicapped. There were 3 handicap parking spots in front of my room but I couldn't use them and...More
Thank Joel K
Response from Chris A, General Manager at Red Roof Inn Hilton Head IslandResponded 11 July 2017
Thank you for you review!
I am sorry you booked a handicapped room when you made your reservations, when booking online if it says accessible it means its handicapped. I am also sorry that you were not able to use the 3 parking spots marked...More
This place gets a zero for customer service. They stranded my son and his friend in Hilton Head during the Fourth of July holiday. He arrived there early to check in and was told his room would not be ready until four. He waited all...More
1 Thank Stacey M
Response from Chris A, General Manager at Red Roof Inn Hilton Head IslandResponded 10 July 2017
Thank you for your review.
Our check in time is at 4 pm and when we are able to check in early we do. During our busy season this is not possible sometimes. I received a call for hotel saying you would like a call....More
My husband and I were looking to take a quick getaway & didn't want to spend a lot on a hotel. I found a good deal on hotels.com. The reviews and pictures looked good and we really only needed a place to sleep & shower,...More
The room was excellent for an extra night stay while in HHI. It was very clean and customer service was great. There are several things within just a few miles distance including the beach. There is a pool and plenty of shaded parking spots as...More
Response from Chris A, General Manager at Red Roof Inn Hilton Head IslandResponded 28 June 2017
Thank you for your review!
We are in a great location on Hilton Head. We are close to all the area has to offer. The beaches are only minutes away, bike trails and dining all in walking distance.
Our staff is dedicated to making our...More
Our room was very small and didn't come with any amenities (i.e. no iron). It was in close proximity to the beach (~5-6 minutes) and many restaurants. Customer service was just okay, and the room service was terrible! We had to continuously ask for towels...More
2 Thank Ashley J
Response from Chris A, General Manager at Red Roof Inn Hilton Head IslandResponded 24 June 2017
Thank you for your review!
I am sorry to hear housekeeping was not leaving the right amount of towels. l will address this and make sure it is taken care of. We do offer rooms with all the amenities for only a few dollars more....More
e allow one pet per room at no cost, we ask the pet is on a leash at all times and may never be left in the room unattended even it a crate. Beaches on Hilton Head are not pet friendly Memorial Day thru Labor day
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"Go for the superior rooms for mini fridge and microwave"