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Park Lane Hotel and Suites

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Traveller (113)
Room & Suite (279)
Dining (12)
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Overview
  • Excellent22%
  • Very good38%
  • Average21%
  • Poor10%
  • Terrible9%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3 Star Hotel
All hotel details
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Rooms
1 Jul.2 Jul.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (665)
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147
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62
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All reviewsstarbucks coffeefull kitchencontinental breakfastloft roompool and jacuzzithe breakfast areaking bedcoligny beacha nice place to stayliving areanew applianceshilton head islandminute drivefireplacecerealstovesofa
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1 - 5 of 661 reviews
Reviewed 5 days ago via mobile

The hotel has Wi-Fi and break fast a pool and also a hot tub/Jacuzzi grill supplies and pool towels and tv it was a great experience the beach was really close the do have handicap parking more then 1 floorMore

Thank atripguy
Response from Susana C, General Manager at Park Lane Hotel and SuitesResponded 4 days ago

Dear guest: thank you very much for visiting Hilton Head Island and for choosing the Park Lane Hotel & Suites. We are glad to hear that you enjoyed your vacation and the hotel and room amenities. Our staff works very hard to ensure all our...More

Reviewed 3 weeks ago

We stayed here last week and had a good time. We stayed in a loft suite which was pretty good. The bathrooms were clean and had nice showers and the fridge was clean and ready for food. I only had one problem, the microwave didn't...More

2  Thank Cocoa16
Response from Susana C, General Manager at Park Lane Hotel and SuitesResponded 2 weeks ago

Dear guest: Thank you very much for staying with us. We are happy to hear that you enjoyed your stay at Park Lane Hotel & Suites, and our room and hotel amenities. I am sorry the microwave was not dealt properly, and we will look...More

Reviewed 3 weeks ago via mobile

We were very disappointed in the hotel. Bed was too close to closet on one side to comfortably get in / out. Cleanliness needed to be improved. Plus bathroom and some walls needed repaired / updated. We left a day early because we were not...More

Thank Terri H
Response from Susana C, General Manager at Park Lane Hotel and SuitesResponded 2 weeks ago

Deat Terri: We are very sorry to hear we did not meet your expectations. All our staff works hard to ensure our guests are pleased with their experience, and we regret it was not the case during your stay. We hope you can give us...More

Reviewed 3 weeks ago

Centrally located clean and budget friendly option on HHI. We had one of the queen suite rooms with loft - it was great! Two full bathrooms, full well equiped kitchen, dining area for 4, livingroom with pullout sofa and non-working fireplace. Loft area had queen...More

Thank NancyOO7
Response from Susana C, General Manager at Park Lane Hotel and SuitesResponded 2 weeks ago

Dear Nancy: Thank you for staying with us at the Park Lane Hotel & Suites. We are pleased that you enjoyed your stay with us, and the loft suite space and amenities. I am sorry to hear your comment about the bed, and will definitely...More

Reviewed 3 weeks ago via mobile

First of all, I was overcharged. I was quoted 540 for a mon-thu stay, and was actually charged 635 for fees. I disclosed I had a Yorker upfront, and had a deep cleaning fee for each day? They only needed to do one cleaning after...More

1  Thank Laura B
Response from Susana C, General Manager at Park Lane Hotel and SuitesResponded 2 weeks ago

Dear Laura: Thanks for sharing with us your experience. We are familiar with the situation mentioned and the need to involve the local authorities. The incident was regrettable and the authorities did what they needed to do. We want for all our guests to feel...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Multilingual Staff
Self-Serve Laundry
Meeting Rooms
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Outdoor pool
Details
Price range
USD 114 - USD 224 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 114 - USD 224 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (113)
Room & Suite (279)
Dining (12)
Pool & Beach (11)
Amenities (68)
Questions & Answers
Ask a question
anikiup
27 March 2018|
AnswerShow all 2 answers
Response from Susana C | Property representative |
Hello, we have a beautiful outdoor pool and hot tub. We provide complimentary pool towels at the front desk. If you have any other questions please let us know :)
0
Votes
asmakhatri
29 June 2017|
AnswerShow all 2 answers
Response from Susana C | Property representative |
Good morning, cribs are not available at the hotel, however, we can suggest you use the company Baby's Away or Peddling Pelican who will rent cribs to you and deliver to the hotel. Should you have any other questions please... More
0
Votes
Room Tips
"if you decide to chance it at least ask for a room that gets some sun."
Read review
"All the rooms are wonderful from what I could see."
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"Loft bedroom has 2 bathrooms. Especially good for getting ready."
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"3rd floor rooms are quieter"
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