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All reviewswafflesfirst floorroom was cleanrefrigerator and microwavehot breakfasthaywood mallwater pressurean older hotelstay there againplace to sleepdowntown areastaff was friendlyfree breakfastnice staygravyinterstatepillows
You should know first off that this property is motel-style--the doors are on the outside, not in an inner hallway. If I'd have been able to tell that from photos, I would never have booked it for safety reasons. I felt a little uncomfortable being...More
Thank Jennifer S
Response from Gloria B, Guest Relations Manager at Quality Inn & Suites Haywood Mall AreaResponded 4 days ago
Dear Jennifer S,
We are very sorry that we did not meet your expectations during your visit to our hotel Our sincerest apologies for the inconvenience during your stay. Rest assured the comments will be addressed in order for us to improve our services, we...More
I can't say enough good things about this hotel. The room was very clean, pleasant-smelling (i.e. free of odors - not simply sprayed with air freshener) and ready when we arrived around 3PM. The queen-sized beds were comfortable, with four decent-size pillows for each one....More
Response from Gloria B, Guest Relations Manager at Quality Inn & Suites Haywood Mall AreaResponded 4 weeks ago
Thank you for this review and rating of your recent visit with us. We are very proud that we exceeded your expectations and that you enjoyed you our services and accommodations. Your business is important to us and we hope you will make...More
We stayed there w/ 2 grandkids. The room was clean and neat. We went to the pool and enjoyed it. The pool is sectioned off for small kids and for adult swimming. It was small but the boys enjoyed it and there were several other...More
Response from Gloria B, Guest Relations Manager at Quality Inn & Suites Haywood Mall AreaResponded 2 August 2018
Thank you for your kind words about your recent visit with us. We are very proud that you found us to be a good value and that you enjoyed your visit. Your business is important to us and we hope you will visit...More
Cost savings was my objective and this property fit the bill.
It seemed clean enough. I asked front desk to communicate to housekeeping to ONLY replace towels. That was not done.
The water pressure was so forceful it actually was painful.
The breakfast was super...More
2 Thank Cynthia H
Response from Gloria B, Guest Relations Manager at Quality Inn & Suites Haywood Mall AreaResponded 18 June 2018
Dear Cynthia H,
Thank you for your comments on your recent visit to our hotel. I am so sorry that we did not meet your expectations. Your comments are very important to us as we strive to upgrade and make improvements. Again we apologize for...More
This place is the pits. It is dirty, the management is rude, and it is not a good value. There are many, many other choices nearby. What they call a suite, I would call a closet. It was in the process of switching over to...More
Thank James K
Response from Gloria B, Guest Relations Manager at Quality Inn & Suites Haywood Mall AreaResponded 7 May 2018
Dear James K,
We are very sorry that we did not meet your expectations and you were not pleased with our services. I must disagree with your statements, this hotel is not the pits, nor is it dirty. Our rates are always comparable to our...More
Newly renovated hotel located near the Haywood Mall and minutes from downtown. All rooms and suites are equipped with Premium Bedding, Flat Screen TV, Refrigerator and Microwave. All rates include DELUXE ...MoreHOT BREAKFAST BUFFET. Less
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