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Crowne Plaza Greenville

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Crowne Plaza Greenville
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260 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Greenville
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Showing 246: English reviews
Chicago, Illinois
Reviewed 4 September 2013

Booked in here last minute through hotels.com for a business trip. Photo's looked good but I didn't see the tiny small print saying the pool and exercise room was shut. That should have been a clue, it was way worse than that. Arrived and saw the whole floor was under construction. A temporary desk and that is it. No other...

1Thank Chrisb321
IHGCare, Guest Relations Manager at Crowne Plaza Greenville, responded to this review

Dear Chrisb321, Thank you for taking the time to post a review of our property. We are deeply sorry for the over-all issues you had during your stay and any inconvenience the situation may have caused you. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure...

Chattanooga, Tennessee, United States
Reviewed 5 July 2013

I had read reviews and was very excited about arriving at the hotel. We booked with Hotwire which I will never use again!!!! We booked this hotel upon confirming the indoor pool due to 80 percent chance of rain and a 6 yr old daughter. Upon arriving the pool was closed due to renovations. Needless to say we were upset,...

Thank Amanda W
Atlanta, Georgia
Reviewed 26 June 2013

A very clean hotel with room amenities that were just above average. The staff were very courteous, friendly and professional . We did not eat at the hotel so cannot comment on the food. The small touches made this overnight stay very pleasing and very well priced. The bedding was superb! The location was good for all our needs.

Thank MBC49
Charlotte, North Carolina
Reviewed 25 June 2013

This is a nice hotel right off I-385 and very convenient to restaurants and shopping. We stayed here for a wedding and it was close to venue. Beds were comfortable. We were only there one night and did not use any services. We did have a drink at the RuthChris bar after the wedding and that was nice since it...

Thank 1051carolinagirl
Beaufort, South Carolina
Reviewed 20 June 2013

I have stayed here twice and found that each time, the hotel gets better and better as they continue renovations. The service is very, very good. The front desk is friendly and professional. My only complaint is that there are no mini-fridges in the guest rooms, but as I understand it is not a requirement at Crowne Plaza properties.

Thank rosieflower
Martinsville, Indiana
Reviewed 15 June 2013

This reviewer was presenting a seminar at this facility. This is a nice place, with a relatively good location, not quite adequate parking (for the needs of the seminar attendees.) The sleeping room was comfy (room 123) with a king bed and a twin. However, upon entering one found that the air conditioner cover was askew. How can housekeeping not...

Thank Thomas S
IHGCare, Guest Relations Manager at Crowne Plaza Greenville, responded to this review

Dear LMHC1RPH2, We appreciate you taking the time to share your feedback regarding your stay with us. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. We rely on you, our guest, to let us know how we are doing and how we can better meet your...

Kissimmee, Florida
Reviewed 12 June 2013

This is the second time that my family and I have stayed at the Crowne Plaza in Greenville SC. Our first visit was during the holidays in December 2012. It was during the December trip that the front desk staff treated my family and I as if we were truly family, which has never happened at any other hotel before....

1Thank rbrannen
Reviewed 28 May 2013

We booked this hotel using Hotwire - we were really pleased with the hotel itself and then even more pleased that the hotel upgraded us to a nicer room without us asking, upon our arrival. Though you can tell the building is a bit older, it's really nice, and has sort of a stately lobby - Beds were awesomely comfortable...

Thank Mayberrytraveller
Greg G, General Manager at Crowne Plaza Greenville, responded to this review

Thank you for your kind comments. Our team is very excited about our $4.5 million total property renovation which will take place June - Nov this year . Our staff works very hard to ensure our guests have a comfortable and productive stay

Cornelius, North Carolina
Reviewed 23 May 2013

This is my third stay at the Crowne Plaza this year, and it just keeps getting better every time. The hotel itself is pretty much like any other although this property is in the process of a remodel and from viewing the drawings and plans, seeing some of the remodeled rooms and speaking to the manager, I feel certain that...

Thank dechapman
Reviewed 22 May 2013

The hotel was not great but also not really terrible. The thing that I missed most was personality. The hotel is big and with just a few guests it feld really empty. And then it shows that there is no pleasand athmosphere in the hotel. Besides that the cost for the breakfast was way too high. Too bad, but I...

Thank Bart V
IHGCare, Guest Relations Manager at Crowne Plaza Greenville, responded to this review

Dear Bart V, Thank you for your recent stay with us and reviewing our property. Please accept my apologies for falling short of your expectations. I have taken note and wish to thank you for all your valuable comments. These are of great importance to us and allow us to monitor and improve our service continually. I have taken note...

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Crowne Plaza hotel is located directly off Greenville's I-385 inner loop 8 miles from Greenville- Spartanburg airport (GSP). Just minutes from Greenville's vibrant uptown entertainment and dining district, the Bon Secours Wellness Arena and T.D. Convention Center with plenty of free parking for cars & motor coaches. Complimentary shuttle service is provided to the airport, downtown Greenville and within a 5 mile radius of the hotel from 6am- -11pm.Downtown shuttle service is not available after 5pm on Friday or on Saturday.Just up the street from the Haywood Shopping Mall with a wide variety of dining options close by.Your will enjoy 202 beautify appointed deluxe king and double bedded rooms all with Crowne Plaza's plush pillow top Sleep Advantage beds. For your comfort and enjoyment we provide the following amenities and services... 5MB of Complimentary High Speed Wireless Internet Service in all guest rooms and public areas ,24 hour fitness center,Indoor heated pool for year round enjoyment ,Room service form 6am -11pm daily,The award winning Ruth's Chris steakhouse located in the hotel. Our lobby lounge and all day dining room located in the hotels sky- lit atrium provides all day dining with a great selection of appetizers, sandwiches salads and your favorite beverages • National Winner of Crowne Plaza Hotel's Quality Excellence Award. Ruth's Chris provides all food and beverage service throughout the hotel including room service, all day dining and banquets and of course visit their main dining room to enjoy their famous mouth watering custom aged Midwestern beef broiled to perfection. The Crowne Plaza is the "The Place to Meet" with over 7,000 sq.Ft. Of event space, the hotel can host meetings and banquet from 10-400 guests and earn IHG Meeting Rewards Points for your events. ... more   less 

Additional Information about Crowne Plaza Greenville

Address: 851 Congaree Road, I-385 exit 37, Greenville, SC 29607
Region: United States > South Carolina > Greenville
Price Range: $179 - $338 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Greenville 3.5*
Number of rooms: 202
Reservation Options:
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Also Known As:
Crowne Plaza Greenville Hotel Greenville
Greenville Crowne Plaza
Hotel Style:
#12 Romantic Hotel in Greenville
#14 Business Hotel in Greenville
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Greenville staff and other travellers.
3 questions
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Lexington, South Carolina
1 month ago
Anderson, South Carolina
over a year ago
Anderson, South Carolina
over a year ago

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Questions? Get answers from Crowne Plaza Greenville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No microwaves in room but, they are in the basement. Great Refrigerator. Good TV channel selection.”
 of 5 bubbles GregoryDee, 21 Oct 2016 | Read review
“4th floor was good.”
 of 5 bubbles burlingham, 17 Sep 2016 | Read review
“Both times I have stayed here really nice and both times I have stayed on higher floors.”
 of 5 bubbles 961ronr, 11 Sep 2016 | Read review
“Avoid this property”
 of 5 bubbles C6773TDrickm, 27 Aug 2016 | Read review
“Ask for a room without a view of the top of the roof so you don't stare into AC and heating units.”
 of 5 bubbles simnznc06, 1 Aug 2016 | Read review
5 of 5