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Residence Inn Greenville-Spartanburg Airport

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Residence Inn Greenville-Spartanburg Airport
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88 Reviews from our TripAdvisor Community

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Showing 88: English reviews
Greenville, South Carolina
Reviewed 5 days ago NEWvia mobile

We have always loved Marriott properties, however, this hotel is not like others. The rooms, furniture, kitchens, bathrooms, everything needs updating! After being out one day we came back and the door to the room was left open...I can only assume after the room was cleaned. The staff has been nice, but someone needs to invest in updating this property....

Thank ClemsonGirl01
Management response:

Hello ClemsonGirl01, I would like to thank you for staying with us and for taking the time to provide us with your feedback. Your comments regarding updating the property are fair as we are not a new property. We are scheduled to undergo a relicensing in 2018 and will be updating much of our hotel during that process. I apologize...

Reviewed 1 week ago

We picked this Marriott property for it's location near the airport. We would return again for the family friendly feeling we felt during our stay. We were greeted by Rebecca.. already checked in with our room keys ready and she assisted us with restaurant recommendations and went out of her way to assist with other requests. We stayed in a...

Thank joycel169
Louisville, Kentucky, United States
Reviewed 2 weeks ago

Third year in a row we went to Greenville, SC and stayed in the Residence Inn. Everytime we go everyone goes out of thier way to help make our stay as worry free as possible. This year I needed to get a few extra plates for our room as we were having a few guests over for dinner. The super...

Thank Ken H
Charleston, South Carolina
Reviewed 10 November 2016

We stayed here last weekend and was pretty happy with it. Now that Marriott has bought Sheraton brand we were able to trade our points and try it. I liked the fact the living area was private from the sleeping area, with a door in-between. It had a small kitchenette and living area, with plenty of sitting area. I would...

Thank marylou72
Reviewed 17 October 2016

Overall a very typical clean, comfortable hotel expected at a RI and a very friendly staff. But (hence the 3 stars which coflicts with their displayed Trip Advisor Award)... The TV consistantly went to pixilation mode - was his foot in-bounds? No clue. The airconditioning sounded like a hot air baloon blast when in came on and the shower went...

1Thank Steven B
Louisville, Kentucky
Reviewed 15 September 2016

I've had a very average stay at this property. There was a bunch of hair from the previous guest in the shower. Although a small thing, something like that is a definite turn-off. Bed was a very comfortable memory foam, but sheets were torn and should be replaced. Stains on carpet detracted from the overall appeal of the room. Positives:...

1Thank Tom A
Nicole A, Manager at Residence Inn Greenville-Spartanburg Airport, responded to this review

Thank you so much for taking the time to give us your feedback. I have personally taken a look into your concern and please know that this was an isolated issue and one that will not occur again. Should you visit the Greenville SC area again I hope you will consider staying with us again. Thank you, Nicole A. Assistant...

Reviewed 22 August 2016

We stayed at this hotel about 2 years ago at Christmas time--from checking in at 2am till we left 3 or 4 days later the staff was excellent-- I originally made the reservation in April I think and I spoke with Laura and Nicole who just went the extra mile on the phone- after checking in we met Nicole who...

Thank mamashafe4
Reviewed 19 August 2016

Somwhat suprised, it was not as nice as I stayed a while back. I still had great customer service.. The housekeeping, I do not know for sure seemed to be short staffed. I still love the amenities, the kitchen, firelplace and ofcourse the breakfast. It is a little tiight in the the breakfast area, I was able to find a...

1Thank Deanna D
Maryville, Tennessee
Reviewed 16 August 2016

I'll start by saying I'm not a picky traveler. I travel a lot for business and I trust the Marriott brand. This place is a horrible representative for the brand. It was so bad I'll probably consider only Hilton properties in my future travels. This place is old and desperately needs a remodel. The appliances are old and the dishes...

1Thank LTGinTN
Nicole A, Manager at Residence Inn Greenville-Spartanburg Airport, responded to this review

Please accept my sincerest apologies. Please know we do our best to make each every member of the Marriott family feel at home. I have looked into each concern and have coached and counseled everyone and every department to be sure that this experience was an isolated one and will not happen going forward. I would also like to ask...

Irondequoit, New York, United States
Reviewed 9 August 2016

I traveled to Greenville for business twice inside of a thirty day period and liked the Residence enough to stay there the second time around. The rooms were nicely equipped (I had one of the suites with the full kitchen) and the free breakfast was a nice feature. It's handy to shopping and I-85, the main vein around the Greenville...

Thank Lynn G
Nicole A, Manager at Residence Inn Greenville-Spartanburg Airport, responded to this review

Please accept my apologies for a not so pleasant stay. The communication was premature and was an oversight. The intent for the letter was to inform the guests of the upcoming upgrades to the televisions. In regards to the neck pillow the housekeeping executive along with the housekeeper went back into the room to look for the neck pillow but...

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free Parking
  • Restaurant
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Business Centre with Internet Access
  • Breakfast included
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service

Additional Information about Residence Inn Greenville-Spartanburg Airport

Address: 120 Milestone Way, Greenville, SC 29615
Region: United States > South Carolina > Greenville
Price Range: $158 - $282 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Greenville-Spartanburg Airport 3*
Number of rooms: 78
Reservation Options:
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Also Known As:
Residence Inn Greenville-Spartanburg Airport Hotel Greenville
Greenville Residence Inn
Hotel Style:
#17 Business Hotel in Greenville
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Questions & Answers

Questions? Get answers from Residence Inn Greenville-Spartanburg Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room on the back side of the building. the rooms overlook a nice little wooded hill with lots of birds to watch.”
 of 5 bubbles 880kenh, 2 Jan 2017 | Read review
“My room faced the back of the property and was very quiet despite being next to the elevator.”
  • Hairs in shower stall
  • Tears in the bed sheet
 of 5 bubbles 974toma, 14 Sep 2016 | Read review
“Go to another hotel”
 of 5 bubbles LTGinTN, 15 Aug 2016 | Read review
“We prefer high floors for less noise but this hotel was only one level! We received our request of being near the stairway.”
 of 5 bubbles J Boogie 2, 29 Jul 2016 | Read review
“rooms at the back of the hotel on the top floor”
 of 5 bubbles 854lizr, 31 May 2016 | Read review
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