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Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr

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Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr
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391 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr
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Showing 387: English reviews
Reviewed 8 February 2017

I deeply appreciate the Office Staff, the Front Desk Staff, the Cafe' Staff, the Maintenance Staff, and the Domestic Staff, of the Florence Civic Center Hampton Inn & Suites, for all of your hard work and dedication, your professionalism and kindnesses that you have always shown to our Pastor and to us each year. Miss Denise

Thank Denise C
Management response:

We thank you for taking the time to comment on your stay! It was certainly our pleasure to make sure that you were happy with your accommodations. Please come back soon

Reviewed 8 February 2017

Highly recommended when traveling near Florence South Carolina you give the Holiday Inn Express and Suites a Go ! Brittany at the Front Desk greeted us with a smile and walked us effortlessly through Check - In after 10.5 Hours on the Road form Pennsylvania enroute to Savannah for a long Weekend ... Amenities galore from the Pool and Jacuzzi...

1Thank JC C
San Diego, California
Reviewed 5 February 2017

There a few criteria I rate a hotel on, but the level of low-pitched noise is the primary one. I'm bothered by the noise of ventilation, or ice machines, or overnight laundry rooms. Majority of this class hotel rooms are dead quiet in the hallway, but then have a background 'thrum, thrum, thrum' of whatever in the room. The 3rd...

Thank Bill D
Natick, Massachusetts
Reviewed 30 January 2017

The hotel was everything it should be. Clean, easy reservations and check-in. The breakfast buns were unbelievably good. Great to have hot cups to go for coffee on the road. We just on our way through and going to visit Monticello which was nearby.

Thank beth19562015
Management response:

We appreciate you choosing to share your experience with our viewers and hope you'll visit our location again on your travel route!

Reviewed 16 January 2017

We stopped here for the night because I have always had good experiences with Holiday Inn Express, and this one is right off I-95. We were not disappointed. The room was large and had recently been renovated with futuristic appointments and fantastic lighting in the bath. The breakfast is a welcome addition to the package, and offers a buffet that...

Thank cyndysy
Robin3440, Raldex at Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr, responded to this review

Thank you for your comments. Our new Formula Blue Design is out of this world. Our rooms are so inviting that you won't want to leave. We appreciate you allowing us to accommodate you and certainly hope that you will return very soon!

Reviewed 12 January 2017 via mobile

This place was recently renovated and I was wowed by how wonderful it was. Before when I stayed it was OK but they remodeled and the upgrades are right on!! The new lighting, furniture, bathroom fixtures, carpet, bedding..I mean they missed nothing at all. The check in clerks were very knowledgeable. The free breakfast bar left nothing to be desired....

Thank Betty B
Robin3440, Corporate at Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr, responded to this review

We thank you for letting us accommodate you! Our renovations are exceptional and we are so happy that you were able to experience it! Please come again!

Birmingham, Alabama
Reviewed 11 January 2017 via mobile

Hotel is nice, but rooms are poorly insulated for noise. I could hear the man next to me all night. Snoring, talking or walking or other things. This hotel is being renovated at the present time, mostly cosmetic renovations as I can determine. I'm in a renovated room, that still has noise issues. Great location though. At intersection of I95...

Thank jrob320
Robin3440, Raldex at Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr, responded to this review

Thank you for your review. I apologize for any issue that you encountered with noise. Our hotel is a state of the art concrete building so I'm not sure why the noise was loud. Our company purposely builds our properties with concrete verse the "stick built" hotels so that our guests do not have an issue with noise. Our new...

Reviewed 28 December 2016

The location is perfect; easy access to I-95 as well as I-20. The room is large and the staff super friendly! Great breakfast, especially considering that someone had to be there early on Christmas morning!

Thank Linda D
Robin3440, General Manager at Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr, responded to this review

We appreciate your loyalty! Thank you for allowing us to accommodate you during your travels. Our staff goes out of their way to make sure that you are taken care of. Please come again soon!

Puebla, Mexico
Reviewed 20 December 2016

I Love staying at the Holiday Inn Express at Civic Center. Location is great! bunch of restaurants withing a 2 mile radius. Service at the hotel always goes the extra mile. They are a cheerful team. Mrs Robin has a great team! Robbie and Will are such a fun pair when you are checking in. Sherwood and Tillman are always...

Thank John200188
Robin3440, General Manager at Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr, responded to this review

We love having you stay with us! Our goal is to make every guest feel welcome and at home! Thank you for mentioning these staff members. They are truly the best in the business and they are so valuable to our hotel!

Reviewed 16 December 2016 via mobile

Great location. Near lots of everything if you have to kill a few hours. Large room was very clean and well lit. Bathroom clean and decent size. Good size TV compared to the room size. Takes an engineering degree to set the alarm clock which, of course was not set properly. Luckily I have an engineering degree. Shower curtain couldn't...

Thank John V
Robin3440, General Manager at Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr, responded to this review

We appreciate your patronage. It makes us happy to know that you found everything that you needed while staying with us! Our housekeeping staff always goes the extra mile to make sure that your room is spotless. Please come again soon!

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Near Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr


  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
Official Description (provided by the hotel)
Come experience the difference at the Holiday Inn Express Hotel & Suites in Florence, SC! Location! Located in the heart of Florence, we are surrounded by many great restaurants and shopping such as the Magnolia Mall, Commons Place Shopping Mall, Outback Steakhouse, Olive Garden, Longhorn Steakhouse, and Chili's. Also, right next door, is the Swampfox Cinema and the Florence Civic Center. Centrally located between Florida and New York as well as a short drive to the Carolina's biggest cities: Charleston, Columbia, Myrtle Beach, Charlotte, and Raleigh. Packed with special amenities such as 37' flat screen HDTVs in all rooms, complimentary high-speed Internet access, indoor heated pool and hot tub w/patio for some R&R, free deluxe Continental breakfast, microwave/ fridge in all rooms and a host of others. Our staff prides itself on the warmest hospitality promise and exceptional service. ... more   less 

Additional Information about Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr

Address: 3440 W Radio Dr, Florence, SC 29501-7812
Region: United States > South Carolina > Florence
Price Range: $181 - $232 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr 2.5*
Number of rooms: 87
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, IHG, Travelocity and Hotels.com so you can book your Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Hotel And Suites Florence Civic Center @ i-95
Holiday Inn Express Florence
Holiday Inn Florence
Florence Holiday Inn
Hotel Style:
#4 Business Hotel in Florence
#4 Romantic Hotel in Florence
#6 Family Hotel in Florence
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr staff and other travellers.
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3 months ago
Pawleys Island, South Carolina
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Questions? Get answers from Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quieter rooms on the ends. it is a great stop on our way to and from Florida. Staff is excellent and very friendly.”
 of 5 bubbles kathyw220, 20 Feb 2017 | Read review
“It got busy so book early”
 of 5 bubbles docr190, 9 Feb 2017 | Read review
“For those who may be experiencing physical challenges and do not have time to wait for an elevator, use the first floor rooms!”
 of 5 bubbles R7379VWdenisec, 7 Feb 2017 | Read review
“3rd Floor Quiet and Newly Remodeled”
 of 5 bubbles 464jcc, 7 Feb 2017 | Read review
“Went through hotel.com so price very good”
 of 5 bubbles beth19562015, 29 Jan 2017 | Read review
5 of 5