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Comfort Suites Florence

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Traveller (89)
Room & Suite (46)
Dining (13)
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Overview
  • Excellent70%
  • Very good22%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
“waffles”(36 reviews)
“access road”(8 reviews)
“sitting area”(17 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
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Rooms
2 Jul.3 Jul.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (478)
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Traveller rating
323
108
30
8
8
Traveller type
Time of year
LanguageEnglish
323
108
30
8
8
Show reviews that mention
All reviewswafflesaccess roadsitting areachoice privilegesindoor poolthe breakfast arearailroad tracksnewer hotellight sleepertwo queen bedschoose this hotelbreakfast was excellentbiscuits and gravyrooms are spaciousback homemyrtle beachfront desk staff
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201 - 205 of 477 reviews
Reviewed 3 June 2014

Quite a few of us came down from Hampton Virginia, church group to attend a convention. Ms. Carol the hotel manager was very accommodating to us, as well as Ms. Sharonda. The hotel was clean, breakfast was excellent, rooms were outstanding! We were so grateful...More

Thank Nicole B
Response from Sharonda H, General Manager at Comfort Suites FlorenceResponded 5 June 2014

Thank you for such an awesome re-view! It is always a pleasure to hear how well we are doing as a team and I thank you for recognizing our efforts. We appreciate your great pat on the back and we look forward to the next...More

Reviewed 27 May 2014

Overall, the hotel was clean and the staff, from the front desk to the janitorial staff, were very friendly and extremely helpful. My travel plans were altered last minute and I ended up arriving much earlier than anticipated however I was able to check-in early...More

1  Thank P M
Response from Sharonda H, General Manager at Comfort Suites FlorenceResponded 2 June 2014

On behalf of our hotel staff, I am writing to let you know how delighted we were to receive your kind words of praise We accommodate many guests each evening, and we strive to make their night's stay a satisfying one. The principal goal of...More

Reviewed 23 May 2014

My husband and I have stayed three times now and we absolutely love it! It is definitely worth the extra few dollars as opposed to staying at a cheaper option. The beds are fantastically comfortable, breakfast is delicious, and the hotel is always neat and...More

Thank Jen S
Response from Sharonda H, Guest Relations Manager at Comfort Suites FlorenceResponded 26 May 2014

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff...More

Reviewed 21 May 2014

Stayed at the hotel one night. That evening when I got home I realized I had left my iPad in the room. Called Michael the night clerk who promised to check into it and get right back to me - never did. Called the manager...More

1  Thank BWPMD
Response from Sharonda H, Guest Relations Manager at Comfort Suites FlorenceResponded 23 May 2014

Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your personal safety on your recent visit. I have shared your...More

Reviewed 19 May 2014

Our Magellan GPS did not guide us to this hotel but close enough to see it. The entry is a little different in that it is after you pass the hotel. No sound of trains on a Saturday night. The breakfast was just fine with...More

Thank wolvesmgr
Response from Sharonda H, Guest Relations Manager at Comfort Suites FlorenceResponded 20 May 2014

Thank you for answering our online survey, we greatly appreciate your comments. I apologize for the noise you experienced from the air conditioning unit, the ac should never be loud so the compressor in that room might be going bad. Thank you so much for...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Spa
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Spa
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
USD 113 - USD 174 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Florence
#7 Business Hotel in Florence
#8 Romantic Hotel in Florence
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 113 - USD 174 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Florence
#7 Business Hotel in Florence
#8 Romantic Hotel in Florence
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (89)
Room & Suite (46)
Dining (13)
Pool & Beach (4)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
keilabautz
11 January 2018|
AnswerShow all 3 answers
Response from jmikiwill | Reviewed this property |
We were fortunate and were allowed to check in early. I suggest that you call the hotel and explain your situation.
0
Votes
Mona W
9 November 2016|
AnswerShow all 4 answers
Response from Sharonda H | Property representative |
Thank you for your question... we do not allow pets but there are several hotels in the area that do and have accommodations similar to be found at Comfort Suites.
0
Votes
Gerard P
4 August 2016|
AnswerShow all 7 answers
Response from Sharonda H | Property representative |
Thank you for your question... we are not a pet friendly hotel but there are many hotels in Florence that are pet friendly and offer similar accommodations as the Comfort Suites. Please contact me at 843-662-5295 if you... More
0
Votes
Room Tips
"Ask for a room at the end of the hotel furthest from the train track and truck stop across street"
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"I presume that all of the rooms are good rooms. Having an elevator makes them all convenient."
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"even though theirs a train tracks beside the hotel , u barley hear the lil train."
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"arrive a bit early - the place was getting quite filled by 6pm - probably due to the high ratings on Trip..."
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