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Comfort Suites Florence

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#11 of 41 Hotels in Florence
Certificate of Excellence
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1 room 2 adults 0 children
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Comfort Suites Florence
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432 Reviews from our TripAdvisor Community

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Showing 431: English reviews
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Weston, Florida
Reviewed yesterday NEWvia mobile

We are members of Choice Privileges, and always stay at Comfort Suites on our annual road trip down the east coast. We have stayed in MANY Comfort Suites, and this one was one of the best. Conveniently located right off I95. Clean room. Comfortable king size bed. The television reception could have been better though. But we were tired and...

Thank SuzieQ2008
Richmond, Virginia
Reviewed 4 weeks ago

From the moment you walk into the lobby, everything looks brand new (she said it was 7 years old). It was a very easy and pleasant check-in. There was a bowl of hard candies and lemon water and a bowl for bottled water in the lobby. There is a container for recycling newspapers (good!). Oh, yes, TWO newspapers daily, a...

Thank urbanguy
About Hotel's Favourite Review
Sharonda H, General Manager at Comfort Suites Florence, responded to this review

Dear Urbanguy - AWESOME!!! It is the word that comes to mind when I think of the feed back you shared on your recent experience at Comfort Suites. We try to do just what you described and provide our guest with not just a stay but an experience that they will always remember and continue to want to come back...

Rochester, New York
Reviewed 1 week ago NEWvia mobile

Nice place to stay. This is our 2nd year staying there on our way south. The room was nice. We had a handicap room. Tub in stead of roll in shower but we made due. Breakfast only served to 930 on weekend I feel 10:00 would be more reasonable at 9:15 everything was almost cleaned up. Otherwise it's a great...

Thank sew1951
Sharonda H, General Manager at Comfort Suites Florence, responded to this review

Thank you for taking the time to comment on your recent stay at our property. We use the information we receive from our guests as a training tool for our staff. We appreciate your business and look forward to seeing you again.

Ripon, WI
Reviewed 2 weeks ago

My wife and I stopped at this hotel on our way home from Florida. It has a great location just off I-95 and near a number of chain and local restaurants. Lisa, the receptionist, was professional but good humored in straightening out a confusion in our reservation. The hotel is nicely decorated and the halls are wide and inviting. Our...

Thank BillW611
Sharonda H, General Manager at Comfort Suites Florence, responded to this review

Dear BIllW611, Thank you for sharing your recent experience at the Comfort Suites of Florence. It is a joy to hear that Lisa helped you with the confusion involving your reservation. She is a wonderful asset to our team and we are glad to have her on board. It was our pleasure to host you as our guest and we...

Manahawkin, New Jersey
Reviewed 4 weeks ago

Comfort Suites, 2120 West Lucas Street, Florence, SC "does not accept Pets" contrary to Trip Advisor. A very nice woman at this Hotel was very, very sweet in explaining the Trip Advisor error. She further advised that the Hotel Management has been working diligently trying to have Trip Advisor correct the error on the Trip Advisor site, apparently to no...

2Thank wfs2946
Sharonda H, General Manager at Comfort Suites Florence, responded to this review

Dear Wfs2946, Thank you for taking the time to complete our online survey regarding your recent interaction with our hotel. We appreciate your kind words that you shared about our staff and in helping us get the correct information out to the public. Thanks again for your feed back and we hope you enjoy safe travels.

Ottawa, ON
Reviewed 4 weeks ago

We stopped here on our return trip from Fort Lauderdale to Ontario after having a great stay last year. The hotel is located on a service road parallel to US 52. Coming from I-95 you must pass the hotel a little going west until the light then turn left, cross the eastbound lane of US 52 then the railroad tracks...

Thank Dennis B
Sharonda H, General Manager at Comfort Suites Florence, responded to this review

Dear Dennis, Thank you for such a heartwarming view of Comfort Suites. We do appreciate your business and the ability to take care of you year after year. This month we are actually celebrating our seventh year open so thanks for continuing to believe in our staff, our service and our hospitality. It is guest like you that make our...

Shamong, New Jersey
Reviewed 17 March 2017

Stayed here a few years ago and decided to stay again on the trip down to & back from FL. We had a tried several other cheaper places in the past 2 years and as the saying goes you get what you pay for. Comfort Suites is more expensive BUT the rooms are bigger, beds are better and the breakfast...

Thank gdr3
Sharonda H, General Manager at Comfort Suites Florence, responded to this review

Dear GDR3, Thank you for coming back and giving us another opportunity to demonstrate our hospitality to you. We always enjoy receiving positive feedback from our guest and we especially enjoy hearing from our guest that leave us and sample other hotels but return to us for our quality of service and the amentias we provide. It is a pleasure...

Virginia Beach, Virginia
Reviewed 4 March 2017

I give this a strong 3. Stayed here on 2 different stops. The staff both times were great, the rooms were very clean and comfortable, they had a great breakfast, and the location was spot on. So why a 3??? The bathroom had no exhaust fan (trivial), and the walls and floors are thin. You can here people above you,...

1Thank 555ARIEL555
Sharonda H, General Manager at Comfort Suites Florence, responded to this review

Dear 555Ariel555, Thank you for taking time out of your busy day to share your recent experience at Comfort Suites. I am sorry that you thought the bathroom did not have an exhaust fan... it actually does and is running all the time controlled by the main unit on the roof. Unfortunately the train can be quite loud but we...

Reviewed 2 March 2017

I was very surprised how nice this hotel was. The outside of the building was very colorful and modern looking. Inside it was very clean throughout the lobby and the room was immaculate. Staff was professional and friendly. I loved the spacious and updated design of the room. We got a king size bed, couch, desk, refrigerator, microwave, and safe....

Thank fltam
Sharonda H, General Manager at Comfort Suites Florence, responded to this review

Dear Fitam, So lovely to hear that you had an enjoyable stay at Comfort Suites. We strive to ensure each and everyone of our guest has a wonderful experience at Comfort Suites. Although Hampton Inn is usually your choice of hotel when traveling I hope you will continue considering Comfort Suites in your running too. We enjoyed reading your review...

Reviewed 23 February 2017 via mobile

This is a newer hotel, but poorly built. The walls and floors as so thin that I jumped out of bed twice during the night as I thought someone was in the room with me. I travel for my job and stay in hotels 2-3 times a week. This is the first experience I have had like this. Also, the...

1Thank momofagymnast
Sharonda H, General Manager at Comfort Suites Florence, responded to this review

Dear Momofagymnast, Thank you for sharing your recent experience at the Comfort Suites.... First, allow me to apologize to you for me being unable to speak with you... I have been sick for the last week with the Flu so if I missed having the chance to speak with you personally then I do apologize for my unintentional rudeness...indeed I...

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  • Free Parking
  • Pool
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Breakfast Available
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
This State of the Art, beautifully designed, luxury hotel, off I-95 in Florence, SC has it all. We have an indoor heated pool, fitness center, business center, WiFi, Ethernet, and a complimentary hot breakfast. You won't be disappointed! We offer a decent rate, friendly staff, delicious food, wonderfully appointed Meeting Room with the latest in Audio/Visual Technology. This property is of such high quality, no wonder it was named Choice Hotels International, 2011, Rookie of the Year! ... more   less 

Additional Information about Comfort Suites Florence

Address: 2120 West Lucas Street, I-95, Exit 164, Florence, SC 29501
Region: United States > South Carolina > Florence
Price Range: $141 - $259 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Florence 2.5*
Number of rooms: 77
Reservation Options:
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Also Known As:
Comfort Suites Florence Hotel Florence
Hotel Style:
#5 Family Hotel in Florence
#7 Business Hotel in Florence
#8 Romantic Hotel in Florence
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites Florence staff and other travellers.
4 questions
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Taylors, South Carolina
over a year ago
8 months ago
5 months ago

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Questions? Get answers from Comfort Suites Florence staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“NO Pets accepted!”
wfs2946, 26 Mar 2017 | Read review
“Ask for a south side room away from the tracks.”
Winddancerone, 25 Mar 2017 | Read review
“Handicapp room is very spacious for your scooter or wheel chair.”
555ARIEL555, 3 Mar 2017 | Read review
“The top flour (4th) was very quiet.”
LTC79, 30 Nov 2016 | Read review
“A must stay while in this area.”
donb646, 2 Aug 2016 | Read review
5 of 5